Learning and Development Support Staff

• Responsible for operational aspects at the Hospital, in accordance with applicable HR standards, policies, procedures and group standards, as well as applicable government requirements and regulations. Ensure alignment of human resources in the Hospital with overall strategic plans, priorities and performance targets. Manage all aspects of management, including talent acquisition, talent training and development, in accordance with performance management. Ensure that all workers in the Hospital understand the Hospital work system, as well as develop the competence, knowledge and skills of workers to ensure that all workers are ready to carry out the tasks and amount of responsibility that has been determined
• Responsible for operational aspects of human resource management (HR) in the Hospital, in accordance with applicable HR standards, policies, procedures and regulations
• Includes delivery of non-clinical training and development programs (e.g., working with trainers, preparing materials, booking venues, and so on), as well as overseeing and providing programs to ensure that goals are achieved
• Track employee attendance, participation or completion of training programs and prepare short reports to the Head of HR
• Assist all division or department heads to carry out performance evaluations on employees; compilation and analysis of evaluations to identify and improve human resource management
• Review and evaluation recommendations for employee promotions, salary adjustments, and transfers based on business unit manager input
• Identify training needs analysis for each position, including training required by the Hospital to prepare plans for implementing regular training and education
• Manage the training budget to ensure the effectiveness of the training costs used
• Monitor the procurement and availability of facilities and infrastructure needed to support the smoothness and effectiveness of the training and education process
• Monitor the implementation of training, education and carry out evaluations to ensure that the objectives of providing training and education are achieved as planned
• Rely on the availability and completeness of required data related to worker training and education to carry out analyzes or create required reports
• Completion of completeness files and processing of official worker bond agreements in accordance with applicable standards and procedures to ensure workers' compliance with the conditions and requirements specified in the service bond
• Verify the attendance or graduation of workers related to external training that is followed to ensure the competence and skills of workers are in accordance with hospital requirements, applicable laws and regulations
• arrying out performance assessments of all hospital workers periodically as an effort to manage performance (performance management)
• Prepare and organize internship or research activities carried out at the Hospital, including providing the necessary orientation, taking into account the needs of the hospital and the internship/research participants
• Implement procedures and practices for quality and safety services, including attending training, collecting data, documenting and/or making reports necessary to support the achievement of overall hospital indicators and related department/unit targets
• Bachelor Degree from Psychology/ Law
• Strong organizational skills to manage training schedules, materials, and documentation efficiently.
• Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint) for creating documents, reports, and presentations.
• Understanding of training and development principles, including adult learning theories and instructional design.
• High attention to detail to ensure accuracy in record-keeping, documentation, and reporting.

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