{"id":4009044,"url":"https://alion.io/job/siltronic-senior-customer-technical-support-engineer","title":"Senior/ Customer Technical Support Engineer","company":{"id":51764,"name":"Siltronic","domain":"siltronic.com","url":"https://alion.io/company/siltronic","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":4500,"max":5800,"currency":"SGD","period":"month","gross":true,"usd_annual":54384},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-10T00:00:00Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary:\nProvide the technical interface for our customers. This needs a high level of internal and external communication, specification support, business development, and advocacy.\n\nMajor Responsibilities:\n· Working closely with sales colleagues, establish a communication link and relationship with our customers to understand their current and future technical requirements.\n· Interpret specifications. Establish optimal routing of qualification/production material based on material characterization testing and yield information.\n· Work and collaborate with global internal groups to develop strategies to meet customer needs and trends.\n· Shape external presentations to the customer.\n· Attend/Represent Siltronic in technical conferences and classes, where necessary.\n· Assist customer with issues working with internal groups to obtain solutions.\n\nJob Requirements:\n· University degree in Science or Engineering.\n· Semiconductor industry experience.\n· Technical knowledge in material science and with Customer facing experience will be an added advantage.\n· Effective and fluent verbal and written communication skills in English.\n· Knowledge of database software, spreadsheet and statistical software, and project management techniques.\n· Team player, organized, analytical, self-motivated, flexible, good interpersonal skills, and able to multi-task.\nSkills\nMaterials Science, Application Engineering, Customer Facing Issues, Developing Relationships With Customers, Interpersonal Skills, Semiconductor Industry, Engineering, Customer Presentations, Customer Data Analysis, Collaborate With Internal Team, Technical Support","description_format":"text","description_chars":1638,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Semiconductor Manufacturing"],"lifecycle":[{"event":"open","at":"2026-11-10T08:14:57Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":40,"reasons":["seen:0","win:early"],"computed_at":"2026-11-10T10:20:43Z"},"pay":{"stated_usd_annual":54384,"is_top_pay":false},"html_url":"https://alion.io/job/siltronic-senior-customer-technical-support-engineer","json_url":"https://alion.io/job/siltronic-senior-customer-technical-support-engineer.json","meta":{"generated_at":"2026-11-10T10:20:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24037,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51764},"rest":"https://alion.io/mcp/rest/get_company?id=51764"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsiltronic-senior-customer-technical-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsiltronic-senior-customer-technical-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsiltronic-senior-customer-technical-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/siltronic-senior-customer-technical-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsiltronic-senior-customer-technical-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4009044}},{"tool":"search_jobs","arguments":{"company":"siltronic.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4009044},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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