{"id":2998665,"url":"https://alion.io/job/silver-bell-group-ict-support","title":"ICT Support","company":{"id":4415251,"name":"Silver Bell Group","domain":"silverbellgroup.com","url":"https://alion.io/company/silver-bell-group","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":{"grade":"C","score":65,"open_postings":155,"ghost_share":0.665,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Belgrade, Serbia"],"countries":["RS"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false}],"status":"live","first_seen_at":"2024-07-08T00:00:00Z","employer_posted_date":"2024-07-08","last_verified_at":"2026-10-29T10:06:05Z","board_verified":true,"closed_at":null,"days_open":843,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":843},"description":"IT & automation are our ticket to the future. We are ahead of the curve with our Microsoft Office 365 platform & sophisticated systems and we want to optimize the usage of these systems. To do this we are expanding our IT Team, if you are team spirited, eager & looking for a new chance to develop yourself within\nIT than this is the place for you.\nEuroDev houses 75 employees with 25+ nationalities in an open, fun and ambitious working environment.\nWe have offices in the Netherlands & Serbia. We offer sales, marketing, HR and financial services to our\nNorth American clients to help them become successful in Europe. Our focus is on international business,\npersonal development and growing together.\nYOUR ROLE:\n\nDay to day support for colleagues and clients to grant access to systems and applications\nManage hardware setup and support for our Belgrade office\nSupport with onboarding & offboarding for employees & clients\nGenerate reports about usage of systems and communicate to organization WE ASK:\n\n30 hours per week (5 days x 6 hours)\nICT Bachelor student or recently graduated\nMinimum of 1 year work experience or relevant internship\nFluent in English\nExperience working with Microsoft Teams, Power Platform, Dynamics is a plus\nYou enjoy challenges\nYou get energy out of helping others\nHands on, energetic, independent and client centric WHAT’S IN IT FOR YOU:\n\nA competitive salary\nAn energetic international work environment with enthusiastic colleagues\nThe opportunity to develop yourself on a professional and personal level\nOption to work from home one day per week\n21 vacation days per year, plus 2 extra for CSR related activities","description_format":"text","description_chars":1646,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Serbia","iso":"RS","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Lead Generation","Business Process Outsourcing (BPO)","Call Center Services","IT Staffing & Staff Augmentation"],"lifecycle":[{"event":"open","at":"2026-10-21T11:32:24Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.101,"p_room":0.28,"age_days":843,"expected_fill_days":8,"reasons":["conf:4","stale_co","velocity","ghost","win:tail","crowd:junior,brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/silver-bell-group-ict-support","json_url":"https://alion.io/job/silver-bell-group-ict-support.json","meta":{"generated_at":"2026-10-29T10:51:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16462,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4415251},"rest":"https://alion.io/mcp/rest/get_company?id=4415251"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsilver-bell-group-ict-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsilver-bell-group-ict-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsilver-bell-group-ict-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/silver-bell-group-ict-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsilver-bell-group-ict-support"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2998665}},{"tool":"search_jobs","arguments":{"company":"silverbellgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2998665},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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