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Location
In office (Belgrade)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 24, 2026. First seen by Alion on Aug 26, 2026. Silver Bell Group scores C on the Alion truth index.

Overview
Company
Impact
Profile match
Silver Bell Group is a business process outsourcing company based in Belgrade, Serbia, that provides multilingual customer support, sales outsourcing, lead generation and live receptionist services around the clock, together with IT staffing, AI consulting and customer experience tooling. It serves clients in sectors such as finance, real estate and moving services with dedicated teams covering more than 25 languages, and it also has staff in Niš and Banja Luka. It recruits customer and technical support specialists and business development representatives for European languages, plus senior backend, frontend, full stack and DevOps engineers and project managers.

We're hiring:Key Account Manager

Silver Bell Group is recruiting a Key Account Manager for one of our industry partners, a well-established company in advertising and production. The company has been in business over 20 years, employs more than 200 people, and works with some of the biggest names in the industry. You'd be managing international clients, so this is a role for someone who's comfortable running relationships across borders.

Must-haves

  • English at a conversational level (B2 or higher)
  • Willingness to travel 1 to 2 times a month around Europe
  • Fully on-site work, 9 to 17, location Barajevo

What you'll do

  • Own annual sales targets across your markets and help shape those targets with your manager
  • Manage a portfolio of existing key accounts, and depending on your experience, grow them or start targeting new clients
  • Map each client's potential, needs, and budget, and keep client records current so every opportunity is tracked
  • Take client briefs, build offers that fit both the client's needs and the company's capacity, and negotiate terms and deadlines
  • Pass requirements clearly to the development and production teams, then follow the work from design and sampling through to full production
  • Manage client expectations when timelines or scope shift
  • Set pricing that protects profitability, based on client budgets and competitor benchmarks
  • Keep monthly contact with key clients and support clean, on-time collection of receivables
  • Represent the company at international trade fairs, with trips lasting 2 to 3 days each to Germany and other Western European countries

What you bring

  • A second European language at a conversational level (B2+) is a big plus. Any of French, German, Italian, or Spanish
  • Strong negotiation skills
  • Confident with MS Office

Experience in B2B, sales, or key account management is a real advantage, and we're happy to hear from senior candidates who can pick up the role quickly. That said, specific sales experience isn't required. What matters most is the capacity and drive to learn, genuine effort, and being someone who fits well in a team.

You'll report to the Regional Sales Manager and work with the wider sales and marketing leadership.

Interested, or know someone who fits? Send a message or apply below.

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