{"id":142937,"url":"https://alion.io/job/simbie-ai-forward-deployed-engineer-2","title":"Forward Deployed Engineer","company":{"id":1989,"name":"Simbie AI","domain":"simbie.ai","url":"https://alion.io/company/simbie-ai","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Work at a Startup","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":110000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"LLM","optional":false},{"name":"Python","optional":false},{"name":"Twilio","optional":false}],"status":"live","first_seen_at":"2026-08-28T02:15:35Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-17T19:11:47Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":50},"description":"NYC · Full-Time · Early Team\nAbout\nSimbie AI automates the 1.5-2 hours of clinical judgment work physicians do outside visits - labs, patient calls, refills, post-op check-ins, pre-visit intake. We're the first platform executing AI workflows requiring real clinical judgment, embedded directly in EHRs.\nYC-backed, distribution proven. Now we need engineers who can take our AI agents from handshake to production with every new customer - at the speed we’re signing (too fast to keep up!)\nThe Role\nYou're the technical owner of customer deployments - from scoping through go-live and beyond. You'll work alongside the Onboarding & Customer Success team who own the relationship, while you own the build: integrations, custom workflows, and making agents actually work in the wild.\nThis isn't a support role. You'll ship production code, debug live integrations, and shape the product from what you learn in the field. You'll be the bridge between our platform and the complexity of real health systems. The ideal candidate is a self-directed production engineer who thrives on direct customer interaction. You've shipped integrations in complex environments, can shift between deep technical work and explaining it to non-technical people, and are genuinely motivated by the healthcare mission.\nThis is not a support engineer role. It's an engineer who happens to work closely with customers - the best of both worlds for someone who wants technical depth AND customer impact.\nWhat You'll Do\nOwn customer deployments end-to-end\nLead technical scoping, build, and go-live for medical practice implementations\nConfigure and deploy production AI agents tailored to each customer's specialty, workflows, and patient population\nBuild EHR integrations across FHIR and HL7 interfaces\nLaunch agents that handle thousands of real patient interactions daily\nSolve gnarly integration problems\nDebug live issues across phone systems, EHRs, scheduling platforms, and patient engagement tools\nArchitect solutions for healthcare's real complexity - insurance verification, appointment rules, clinical protocols\nBuild tooling and automation that makes every future deployment faster and more reliable\nOptimize agent performance in production using real-world data and customer feedback\nShape the product from the field\nPartner directly with Product Engineering to influence platform direction based on what you learn on the ground\nIdentify patterns across implementations that become repeatable product features\nWork with Sales to scope technical requirements and demo capabilities to prospects\nBe the voice of the customer - you see what works, what doesn't, and what's actually needed\nWhat We're Looking For\nRequired\n3+ years of software engineering with a track record of shipping production code\nProficiency in Python; comfortable reading and writing across the stack\nStrong experience with APIs, third-party integrations, and working across multiple systems\nExcellent communication - you can explain a gnarly integration issue to a physician or an ops director\nComfortable with ambiguity; you build forward when the path isn't clear\nScrappy and resourceful - you find a way, not an excuse\nGenuine interest in healthcare and improving patient access\nNice additions\nExperience with EHR systems or practice management platforms\nFamiliarity with FHIR, HL7, or healthcare data standards\nPrevious customer-facing engineering, solutions engineering, or implementation work\nBackground in AI/LLM applications or agent development\nFamiliarity with voice/telephony systems (Twilio, etc.)\nExperience working with enterprise or regulated-industry customers\nWhat We Offer\nCompetitive salary + early-team equity\nReal technical ownership - not ticket work\nAgents you deploy touch thousands of patients, improve patient care and outcomes, and shape how medicine is practiced today\nSmall, high-trust team; latest AI tooling and compute\nWe've done the hardest thing in healthcare: proven distribution. You'll be the person who makes the product real for every customer we bring on - and who helps us build the deployment machine that scales with the company.","description_format":"text","description_chars":4129,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Agents","EHR & Clinical Software"],"lifecycle":[{"event":"open","at":"2026-08-28T02:15:35Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.522,"p_room":0.55,"age_days":50,"expected_fill_days":41,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":150000,"is_top_pay":false},"html_url":"https://alion.io/job/simbie-ai-forward-deployed-engineer-2","json_url":"https://alion.io/job/simbie-ai-forward-deployed-engineer-2.json","meta":{"generated_at":"2026-10-17T21:58:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6877,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1989},"rest":"https://alion.io/mcp/rest/get_company?id=1989"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsimbie-ai-forward-deployed-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsimbie-ai-forward-deployed-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsimbie-ai-forward-deployed-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/simbie-ai-forward-deployed-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsimbie-ai-forward-deployed-engineer-2"}]}