{"id":748747,"url":"https://alion.io/job/simcorp-it-support-consultant-technical-enablement","title":"IT Support Consultant, Technical Enablement","company":{"id":867,"name":"SimCorp","domain":"simcorp.com","url":"https://alion.io/company/simcorp","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":57,"ghost_share":0,"stale_share":0.404,"repost_share":0.035,"time_to_fill_p50_days":58,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland","Milan, Italy"],"countries":["PL","IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":56000,"period":"year","method":"role_country_seniority_unknown","sample_n":86},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure DevOps","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Git","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-09-11T14:59:33Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-28T23:28:24Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":47},"description":"WHAT MAKES US, US\nJoin some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!\nAt its foundation, SimCorpis guided by our values - caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.\nIf you like what we’resaying, keep reading!\nWHY THIS ROLE IS IMPORTANT TO US\nAs a global leader in our space, SimCorpis on a journey to transform froma traditional enterprise software company into a technology-enabled services business, while maintainingour double-digit, highly profitable growth. To further support and drive this journey, we are transitioning to a horizontal delivery model, aligned to client outcomes.Within this setup, the Technical Enablement team plays a critical role in ensuring that value stream teams have the technical foundations, tooling, infrastructure, and support needed to deliver efficiently and reliably.\nWe are looking for an IT Support Consultant who enjoys solving complex technical problems, thrives in a collaborative environment, and takes ownership of issues from start to finish.\nThe Technical Enablement team is often the last point of escalation when delivery teams encountertechnical challenges. As an IT Support Consultant, you will act as a trusted technical partner, helping teams navigate infrastructure, tooling, testing, and configuration-related issues.\nYou will investigate problems, coordinate with specialist teams when required, and ensure issues are followed through to resolution. Success in this role requires strong analytical skills, a structured troubleshooting mindset, and the ability to communicate effectively with both technical and non-technical stakeholders.\nThis is not a traditional helpdesk role. You will be expected to understand technical systems, readand debug code when needed, and contribute to improving the reliability and efficiency of our delivery environment.\nWHAT YOU WILL BE RESPONSIBLE FOR\nProvide first-line technical support for infrastructure, tooling, environments, and development processes.\n\nInvestigate, troubleshoot, and coordinate resolution of technical issues,collaborating with cross-functional teams.\n\nTake ownership of problems from initialinvestigation through successful resolution.\n\nSupport and maintaintest environments and end-to-end infrastructure.\n\nMonitor automated test executions and analyze failures to identifyroot causes.\n\nCollaborate with software engineers, architects, business consultants, and product teams to resolve delivery blockers.\n\nAssistbusiness consultants in working with configuration and DevOps-based development practices.\n\nContribute to continuous improvement initiatives that increase efficiency, quality, and delivery reliability.\n\nWHAT WE VALUE\nYour high-quality communication, coordinationand interpersonal skills will enable you to direct all activities to planned outcomes. As ourpreferredcandidate, youwillhave:\nExperience in technical support, application support, IT operations, software delivery, DevOps, or a similar technical role.\n\nStrong troubleshooting and problem-solving skills, with the ability to investigate incidents and identifyroot causes.\n\nAbility to take ownership of issues and drive them through to resolution, coordinating with multiple stakeholders when needed.\n\nBasic understanding of software development principles and the software delivery lifecycle.\n\nExperience with, or willingness to work with, technologies and tools such as:\n\nC# or another object-oriented programming language\n\nGit and source control systems\n\nTest automation frameworks\n\nCI/CD pipelines and DevOps practices\n\nAzure DevOps or similar platforms\n\nScripting languages (PowerShell, Bash, Python, etc.)\n\nInfrastructure, application, and environment troubleshooting\n\nMonitoring and logging tools\n\nSQL and database fundamentals\n\nAbility to read, understand, and debug code, even if software development is not your primary role.\n\nStrong communicationskills and the ability to explain technical concepts to both technical and non-technical audiences.\n\nProactive, collaborative, and comfortable working in an Agile environment.\n\nA continuous improvement mindset, with a focus on increasing efficiency, quality, and delivery reliability.\n\nBENEFITS\nAttractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good workand life balance: flexible working hours and a hybrid workplace model. SimCorpfollows a global hybrid policy, asking employees to work from the office two days each week while allowing remote work on other days.\nThere is never just onlyone route - we practice a personalized approach to professional development to support the direction you want to take.\nCompensation ranges arebeing disclosedatthe initialstageof candidate engagement.\nVisit our career pages to learn more about working at SimCorp: www.simcorp.com/career\nNEXT STEPS\nPlease send us your application in English via our career site.\nPlease note thatonly applications sent through our system will be processed. \nAt SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.\nFor any questions you are welcome to contact Hanna Brzózka, Lead Talent Acquisition Partner, at \"\". If you are interested in being a part of SimCorpbut are not sure this role is suitable, submityour CV anyway. SimCorpis on an exciting growth journey, and our Talent Acquisition Team is ready to assistyou discover the right role for you.\nWe are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.\nWHO WE ARE\nFor over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 4,000+ colleagues with a broad range of nationalities, education, professional experiences, ages, and backgrounds in general.\nSimCorpis an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leveragethe combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.\nSimCorpis an equal opportunity employer. We are committed to building a culture where diverse perspectives and expertiseare integrated in our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.\n#LI-Hybrid","description_format":"text","description_chars":7299,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Professional development"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance"],"lifecycle":[{"event":"open","at":"2026-09-11T14:59:33Z"}],"visa":[],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.754,"p_room":0.6,"age_days":47,"expected_fill_days":58,"reasons":["conf:6","velocity","win:late","crowd:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/simcorp-it-support-consultant-technical-enablement","json_url":"https://alion.io/job/simcorp-it-support-consultant-technical-enablement.json","meta":{"generated_at":"2026-10-29T07:32:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11442,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":867},"rest":"https://alion.io/mcp/rest/get_company?id=867"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsimcorp-it-support-consultant-technical-enablement"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsimcorp-it-support-consultant-technical-enablement"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsimcorp-it-support-consultant-technical-enablement"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/simcorp-it-support-consultant-technical-enablement\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsimcorp-it-support-consultant-technical-enablement"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":748747}},{"tool":"search_jobs","arguments":{"company":"simcorp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":748747},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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