{"id":293586,"url":"https://alion.io/job/simon-director-operations-v-2","title":"Director, Operations-V","company":{"id":8500,"name":"Simon Property Group","domain":"simon.com","url":"https://alion.io/company/simon","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":32,"ghost_share":0,"stale_share":0.906,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Management","role_family":"Management","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mission Viejo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":97814,"max":183451,"currency":"USD","period":"year","gross":null,"usd_annual":183451},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-21T00:00:00Z","employer_posted_date":"2026-08-21","last_verified_at":"2026-10-19T02:46:00Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"Job Location:\nThe Shops at Mission ViejoPRIMARY PURPOSE:\nThe Operations Director Center is responsible for maximizing the customers shopping experience and tenant sales by ensuring a clean, well maintained, safe, and friendly and aesthetically pleasing environment, and asset preservation and enhancement while ensuring implementation of all Simon standards. The Operations Director will oversee all operational functions, projects, construction, and contracted services at the center among other things. Therefore, the Operations Director oversees the onsite maintenance, grounds keeping and custodial teams.\nPRINCIPAL RESPONSIBILITIES:\nThe successful candidate’s responsibilities will include, but not be limited to:\nDevelop 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plans\nOversees Preventative Maintenance of equipment and record keeping/related logs\nEnsures property safety systems are up to code, maintained and inspected\nConduct daily walk-through’s of the property to ensure physical assets are in best possible operating condition. Respond rapidly to any operational issues uncovered in property inspections\nAssist in the management of procurement and application of all goods and services within annual CAM and Capital Expenditure budget\nManage Property Operating expenses within or below budget levels. Effectively manage negative financial variances to overcome or minimize loss within Property Operating budget\nConduct regular property inspections and assess the physical assets of the property. Prioritize capital projects to reflect critical needs and affordability\nManage the work process for both capital projects and ongoing services - including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and required documentation is delivered prior to project close-out and/or payment\nManage preventative maintenance program and oversee any necessary repair or construction work to sustain a safe and reliable environment\nManage relationships with third party contracted services providers and ensure adherence to Simon’s Purchasing Policy and Code of Business Conduct\nCo-manage Construction activities with the corporate Development team\nMaintain a safe environment through identification and elimination of any safely hazards to staff, tenants and customers. This includes the administration of all training and regulatory programs (OSHA, ADA, EPA etc)\nLead maintenance staff in work assignments and training. Assist in maintenance staff performance reviews\nEnsure public safety, Center security and effective risk management\nRead and interpret engineering drawings and schematic diagrams\nAssist General Manager with maximizing margin of profit centers\nPerforms Condition Assessments (either personally or with the assistance of consultants) to develop basis for long range capital plans and budgets\nEnsure information contained within the capital database is accurate, current and updated on a real time basis as changes occur\nComplete timely review and processing of vendor invoices, to ensure accurate services were provided prior to payment\nKnowledge of leases in order to determine financial responsibility of operational issues.\nImplement the energy plan communicated by General Manager for to minimize costs while maintaining a comfortable and safe shopping experience\nPrepare and oversee operational budgets and ensure all costs associated with property operations are managed with direct guidance and oversight\nProvide leadership and guidance to the Center staff in the area of operations and customer service as necessary\nFulfill Manager-on-Duty rotation and manage day-to-day activities as necessary.\nProvide operations support as necessary for special events and holidays\nContribute to the preparation and annual update of the Center’s five year strategic plan\nComplete required weekly, monthly and quarterly reports\nAssist the General Manager in the management of the Comprehensive Emergency Management Plan. Ensure all personnel are trained to function as an Emergency Task Force in Crisis Management response\nOversee operations in a crisis situation ensuring the safety and security of all customers, tenants, guest and assets\nResolve escalated customer complaints\nWork with security and local officials to plan and oversee a fire safety program.\nEstablish strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.)\nMINIMUM QUALIFICATIONS:\nBachelor’s degree or equivalent experience\nMinimum 5 years of prior Operations, Facilities or Property Management experience\nWorking knowledge of maintenance and operational functions strongly preferred\nAbility to read and understand blue prints, CAD drawings and other schematics\nMeets commitments - produces accurate work\nSolution oriented and results driven\nBasic to moderate computer skills (email, excel, word, online order systems etc.)\nValid Driver’s License\nAbility to lift and carry up to 50 pounds\nThe salary range for this position is $97,814 - $183,451. Actual compensation within that range will be dependent upon various factors, including an individual’s skills, experience and qualifications and the geographic location of the job. It is uncommon for an individual to be hired at the top end of the pay range.","description_format":"text","description_chars":5504,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Real Estate","Shopping Malls & Centers"],"lifecycle":[{"event":"open","at":"2026-09-05T14:33:18Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.499,"p_room":0.44,"age_days":59,"expected_fill_days":41,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":183451,"is_top_pay":true},"html_url":"https://alion.io/job/simon-director-operations-v-2","json_url":"https://alion.io/job/simon-director-operations-v-2.json","meta":{"generated_at":"2026-10-19T18:34:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14438,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8500},"rest":"https://alion.io/mcp/rest/get_company?id=8500"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsimon-director-operations-v-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsimon-director-operations-v-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsimon-director-operations-v-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/simon-director-operations-v-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsimon-director-operations-v-2"}]}