{"id":2332441,"url":"https://alion.io/job/simon-property-group-concierge","title":"Concierge","company":{"id":8500,"name":"Simon Property Group","domain":"simon.com","url":"https://alion.io/company/simon","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":35,"ghost_share":0,"stale_share":0.829,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["King of Prussia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":44000,"period":"year","method":"role_country_seniority_unknown","sample_n":3022},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T00:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-31T01:17:08Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Job Location:\nPlaza at King Of PrussiaPRIMARY PURPOSE:\nThis position is responsible for serving as an information and customer service source for a program providing shoppers with a bag free shopping experience. This includes delivery services for their purchases at participating mall tenants. This position is a front line position and provides one on one interaction with customers. Consequently, strong sales and customer service skills are essential.\nPRINCIPAL RESPONSIBILITIES:\nThe successful candidate’s responsibilities will include, but not be limited to:\nKnowledgeable about all aspects of the bag free shopping and home delivery service and able to communicate the benefits and procedures to our customers\nProvide an excellent customer experience through pick up, storage and delivery of customer’s purchased goods\nWith speed and accuracy, pick up items from mall stores, organize them at the consolidation center and prepare them for delivery back to the shopper\nComplete training programs and use the skills learned to provide excellent service and maximize sales\nDevelop complete understanding and familiarity with the mobile technology solution used for notification of required pick-ups and deliveries\nResponsible for loss prevention of the items\nEnsure the condition of the product is new and undamaged throughout the transaction(s)\nComplete tracking requirements at each step of the process leveraging the mobile technology tool\nResponsible for maintaining a professional physical appearance of oneself as well as the working areas, both at Simon Guest Services locations and in storage areas, including marketing materials, signage, displays, etc.\nAbility to respond to customer inquiries and advise on the appropriate resolution\nAbility to provide directions to customers. Respond to general inquiries and answer questions about the shopping center. This includes but is not limited to, information such as public transportation schedules, shopping center marketing and business activities both at the mall and community related (in a concierge-like manner)\nProvide support and assistance to other departments as requested by supervisor\nParticipate in team meetings and efforts to implement the center’s projects and achieve the center’s goals\nComplete documentation as required by the program, Director of Marketing & Business Development or Mall Manager regarding the initiative\nServe as a liaison to tenants in communicating about the program\nResponsible for achieving assigned goals for timeliness and accuracy of pick-up and delivery\nMINIMUM QUALIFICATIONS:\nHigh School degree or equivalent\n2+ years in consumer-facing service, such as retail, restaurant or hospitality\nAbility to physically move at a fast pace with stamina to sustain this pace over a period of up to 5 hours, with up to 100% of his/her time on their feet\nComputer/mobile app literacy - familiarity with Apple iOS apps\nStrong verbal communication skills\nMulti-task oriented\nAvailable to work a flexible schedule including weekdays, weeknights, weekends, and holidays\nLEADERSHIP CHARACTERISTICS:\nAbility to remain calm and pleasant in stressful situations while maintaining a willingness to be helpful in fulfilling the customers’ needs\nArticulate, outgoing and able to present a professional, pleasant and courteous appearance at all times","description_format":"text","description_chars":3332,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Commercial Real Estate","Shopping Malls & Centers"],"lifecycle":[{"event":"open","at":"2026-10-12T09:23:04Z"}],"visa":[],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":1,"p_active":0.538,"p_room":0.9,"age_days":25,"expected_fill_days":43,"reasons":["conf:4","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/simon-property-group-concierge","json_url":"https://alion.io/job/simon-property-group-concierge.json","meta":{"generated_at":"2026-10-31T13:57:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21637,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8500},"rest":"https://alion.io/mcp/rest/get_company?id=8500"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsimon-property-group-concierge"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsimon-property-group-concierge"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsimon-property-group-concierge"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/simon-property-group-concierge\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsimon-property-group-concierge"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2332441}},{"tool":"search_jobs","arguments":{"company":"simon.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2332441},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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