{"id":2576230,"url":"https://alion.io/job/simplepractice-talent-operations-technology-lead","title":"Talent Operations & Technology Lead","company":{"id":685577,"name":"SimplePractice","domain":"simplepractice.com","url":"https://alion.io/company/simplepractice-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":110000,"max":138000,"currency":"USD","period":"year","gross":null,"usd_annual":138000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-17T17:01:29Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-10-15T00:18:11Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"About Us\nAt SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. \nMore than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden-empowering solo and small group practitioners to thrive alongside their clients. \nAward-winning and people-first, SimplePractice is shaping the future of health tech. In 2026, we were recognized by BuiltIn as a Best Remote Company to Work For, Software Guru's Best Places to Code, Becker Healthcare Telehealth Companies to Know, and we won a MedTech Breakthrough Award for Best Practice Management Solution Provider.\nThe Role\nThe Talent Operations & Technology Lead is the operational and systems backbone for the Talent team - running the logistics, data, and technology that make every program work day to day. This role implements and maintains the team's existing tools, recommends new solutions where they'd help, and partners with IT to integrate systems cleanly. DEIB programming isn't a separate workstream here - it runs through the same logistics, systems, and data as everything else the team delivers. The role combines hands-on execution with real ownership over process design and governance, so the rest of the team can focus on program delivery instead of the mechanics behind it.\nResponsibilities\nTechnology\nOwn full administration of the Wingspan LMS: configuration, governance, content organization, user management, and data integrity\nAdminister Udemy and other learning technology platforms\nEvaluate, pilot, and recommend new talent technology solutions as the function scales, partnering with IT on integration and implementation\nBuild AI tooling for learning operations to improve speed and consistency\nServe as primary point of contact for learning technology vendors, holding them accountable to commitments\nTalent Operations & DEIB Logistics\nCoordinate logistics for all Talent programs - scheduling, registration, communications, and reporting - so program owners can focus on content and delivery\nOwn event logistics for company-wide speakers, celebrations, and community events: vendor contracts, scheduling, AV, catering, and budget tracking\nSupport the Culture in Action awards program with nominations tracking, logistics, and communications\nSupport ERG events operationally, in partnership with the Learning Partners who own each ERG relationship\nAdminister the survey platform for engagement and inclusion surveys, ensuring clean, on-schedule launches\nOwn the annual talent program calendar, keeping the team aligned\nAnalytics, Reporting & Data\nBuild and maintain dashboards giving the team and stakeholders a clear view of program health and impact\nOwn data integrity across all talent systems\nDeliver regular reporting to the Senior Director of Talent, including analysis and recommendations\nAct as operational and technical partner to the broader team on measurement frameworks\nBuild disaggregated DEIB reporting, including participation, outcomes, and equity indicators\nProcess Design & Operational Excellence\nDesign scalable, repeatable processes and workflows that hold up as the team grows\nDrive automation where it saves time and reduces error\nMaintain documentation, governance standards, and process libraries so knowledge doesn't live in one person's head\nProactively identify inefficiencies and lead improvement effort\nDesired Skills & Experience\n3-5+ years in learning operations, HR operations, or a related field\nDirect LMS administration experience, including integrations; Wingspan experience a strong plus\nStrong operations and program management background, running multiple concurrent workstreams without losing detail\nExperience with event logistics, vendor management, and operational coordination at scale\nComfortable across both strategy and execution - able to design a process and then build and run it\nNo specific degree required; hands-on LMS administration, operations, and program management experience matter more than formal credentials\nData-literate: builds dashboards, analyzes trends, communicates findings clearly\nTech-savvy and curious about tools that could make the team faster\nProcess-oriented and detail-obsessed - builds systems, not workarounds\nCalm and steady under volume\nProactive ownership mentality: fixes problems without waiting to be asked\nBenefits\nWe offer a competitive benefits program including:\nMedical, dental, vision, life & disability insurance\n401(k) plan with company match \nFlexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays\nMental health resources\nPaid parental leave & Backup Care\nTuition reimbursement\nEmployee Resource Groups (ERGs)\nCalifornia Job Applicant Privacy Notice\nThank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. \nFor more information about our privacy practices, please contact us at .\nNotice to Candidates\nSimplePractice has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team. We do not have any affiliation or connection to these situations and only post open roles on our official Careers page (simplepractice.com/careers) and reputable job boards like our official LinkedIn or Indeed pages. \nAll official SimplePractice recruitment emails will be sent from the domains @simplepractice.com,  or  email addresses. \nExamples of fraudulent domains include careers-simplepractice.com, simplepractices.com, and simplepractice.careers.\nPlease note that SimplePractice will never ask candidates or new hires for money or payment of any kind at any stage of the recruitment or onboarding process.\nBase salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.\nThe amount below represents the expected annual base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.\nBase Compensation Range\n$110,000—$138,000 USD","description_format":"text","description_chars":6653,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["EHR & Clinical Software","Practice Management Software"],"lifecycle":[{"event":"open","at":"2026-10-15T00:18:11Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.684,"p_room":0.55,"age_days":27,"expected_fill_days":23,"reasons":["conf:1","win:tail"],"computed_at":"2026-10-15T02:15:46Z"},"pay":{"stated_usd_annual":138000,"is_top_pay":false},"html_url":"https://alion.io/job/simplepractice-talent-operations-technology-lead","json_url":"https://alion.io/job/simplepractice-talent-operations-technology-lead.json","meta":{"generated_at":"2026-10-15T02:15:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3229,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685577},"rest":"https://alion.io/mcp/rest/get_company?id=685577"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsimplepractice-talent-operations-technology-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsimplepractice-talent-operations-technology-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsimplepractice-talent-operations-technology-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/simplepractice-talent-operations-technology-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsimplepractice-talent-operations-technology-lead"}]}