{"id":1450386,"url":"https://alion.io/job/simplify-hr-proprietary-limited-it-support-assistant","title":"IT Support Assistant","company":{"id":1891733,"name":"Simplify HR","domain":"simplify.hr","url":"https://alion.io/company/simplify-hr","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":{"grade":"B","score":75,"open_postings":369,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":23000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":480},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-09-29T13:23:43Z","board_verified":false,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"At Wheco, technology plays a critical role in supporting our people, systems, and operations. As our business continues to grow, we are committed to building strong internal IT capabilities that ensure our teams remain connected, productive, and supported. We are looking for a proactive IT Support Assistant who enjoys solving technical challenges, assisting users, and maintaining reliable IT infrastructure. If you are passionate about technology and delivering excellent support, this is an opportunity to join a dynamic environment where your contribution will make a real difference.\nJoin Wheco as an IT Support Assistant and provide hands-on technical support across our growing business operations.\nKey Responsibilities:\nProvide first-line IT support to staff\nInstall, configure, and maintain computer hardware and software\nAssist with network setup, troubleshooting, and diagnostics\nSupport data and systems management processes\nResolve IT-related issues and service requests\nAssist with laptop and PC setup for new employees\nSupport ongoing IT projects and infrastructure improvements\nSkills and Requirements:\nStrong problem-solving abilities\nExcellent communication and interpersonal skills\nSelf-motivated and self-directed\nStrong attention to detail\nEffective time management skills\nAbility to work independently and as part of a team\nMinimum Requirements:\nGrade 12 (Matric)\nMinimum 1 year IT Technician experience\nKnowledge of PC hardware and computer diagnostics\nExperience with Windows, Microsoft Office, and common business software\nExperience with PC/Laptop setup and troubleshooting\nKnowledge of network installations, setup, and diagnostics\nValid driver's license (essential)\nRelevant IT qualifications such as CompTIA A+, N+, or S+ will be advantageous\nOwn vehicle advantageous\nMust be willing to travel\nKeep our business connected. Apply now!","description_format":"text","description_chars":1863,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Human Resources","Recruiting Software & ATS"],"lifecycle":[{"event":"open","at":"2026-09-29T07:43:33Z"}],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.61,"p_room":1,"age_days":14,"expected_fill_days":49,"reasons":["conf:40","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/simplify-hr-proprietary-limited-it-support-assistant","json_url":"https://alion.io/job/simplify-hr-proprietary-limited-it-support-assistant.json","meta":{"generated_at":"2026-10-01T18:14:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":507,"day_limit":5000,"remaining_today":4493,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}