{"id":1450078,"url":"https://alion.io/job/simplify-hr-proprietary-limited-technical-business-analyst","title":"Technical Business Analyst","company":{"id":1891733,"name":"Simplify HR","domain":"simplify.hr","url":"https://alion.io/company/simplify-hr","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":{"grade":"B","score":75,"open_postings":416,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":39000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Postman","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-29T13:23:43Z","board_verified":false,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"Your Purpose...\nIs to “change people’s lives for the better through wellness”;\nWe deliver social wellness experiences that enable people to meet their personal wellness goals, through holistic physical, mental nutritional and social wellbeing.\nTo bridge Product intent and technical delivery: supporting Product with the evidence and analysis needed to shape clear outcomes and high-level requirements, then translating those into detailed functional, process, system and data requirements so Engineering can build with clarity, and Product and Tech Leads can focus on leadership, decision-making and stakeholder management.\nYour Duties and Responsibilities...\n\nDiscovery Support\nSupporting Product discovery with evidence, journey insight, data, and technical or process investigation where needed. Product remains accountable for defining the customer/business problem, opportunity and desired outcome\nRequirements Definition\nThe heart of the role: translating high-level Product requirements into detailed functional requirements, flows, stories, acceptance criteria, business rules, edge cases and NFRs in collaboration with Engineering.\nBacklog ownership and refinement\nOwning backlog detail: refining and sequencing stories with Product and Engineering Leads, and running refinement sessions with engineers, so each release enters development ready to build.\nBusiness Process Mapping\nMapping current and future-state process logic where it affects delivery: operational steps, hand-offs, decisions, exceptions and change impacts. Primary working relationships are Product, Engineering, Architecture and Data, with clubs/contact centre/operations brought in for detailed process validation, and acting as the bridge between local/regional teams and the central product and engineering team so local needs are surfaced without fragmenting a shared platform.\nSystems Mapping\nTracing how changes move through systems, APIs and integrations - which system does what, where hand-offs happen, and what each event triggers downstream - including specifying request/response contracts, sequence flows and non-functional requirements, so implications are surfaced before build starts.\nData Mapping and Definition\nDefining and tracing data requirements - fields, sources, ownership, where data is created and mastered, how it is transformed, consumed and passed into downstream processes, and the quality expectations that apply.\nImpact and Gap Analysis\nIdentifying downstream impacts across systems, APIs/integrations, data, teams and processes. Flagging gaps, conflicts, dependencies and unowned areas to Product, Engineering and Delivery early.\nAnalysis for Prioritisation\nAnalysis to support Product decision-making: quantifying volumes, failure points, options, trade-offs and likely implications so Product can make informed prioritisation decisions. Product remains accountable for prioritisation.\nDocumentation as an Asset\nMaintaining the definitive, current record of journeys, mappings, requirements, decisions and acceptance criteria so it is reusable by other squads rather than rebuilt each time\nValidation\nEnsuring test scenarios cover agreed requirements, business rules, exceptions and downstream impacts, and confirming that what was built matches what was defined.\nDefect and Production Investigation\nInvestigating defects and production issues, reproducing behaviour and tracing root cause across app, API and downstream systems, so Engineering starts from an accurate diagnosis, not a guess.\n\nOur Minimum Requirements...\nWe can’t live without…\nExperience as a Business/Systems Analyst, technical BA or Product Owner in a squad-embedded, agile product team - at least 5 years overall, including 3+ years in a technical or systems analysis role.\nComfortable translating high-level product requirements into detailed functional requirements, user stories, acceptance criteria, business rules and edge cases, and running refinement sessions with engineers.\nAble to trace how a change moves through systems, APIs/integrations and data and to spot downstream impacts before build starts - including specifying request/response contracts, data mappings and error handling.\nComfortable reading and reasoning about JSON, REST APIs and API documentation (testing endpoints with tools such as Postman), with working SQL knowledge for data investigation and validation.\nConfident mapping process and data - sources, ownership, transformation, consumption and the quality rules that apply.\nStrong collaboration with Engineering, Architecture and Data; comfortable being the day-to-day link between Product and the Tech Lead.\nTrack record of producing documentation and specifications that squads and engineers actually reuse, using tools such as Jira and Confluence.\nExperience defining test scenarios and validating a build against agreed requirements.\nBachelor's degree in a relevant field, or equivalent professional experience in business or systems analysis.\nExperience in membership, subscription, health and fitness, or retail platforms.\nExperience in a multi-country, multi-brand or multi-tenant product environment.\nExposure to Azure services, particularly API Management, Service Bus or Functions.\nExposure to mobile app delivery constraints - release cycles, app versioning, offline or degraded-connectivity behaviour.\nPrior experience working with external vendors and distributed or outsourced engineering teams.\nExposure to data and AI product definition.\nExperience across member management journeys (join, amend, upgrade, freeze, cancel).\nCore Interpersonal Skills:\nEmotional Intelligence- proven ability to anticipate the needs of others before they are voiced\nActive Listening- Able to genuinely hear concerns with the ability to defuse tense situations and ensuring members and staff feel heard and valued\nCultural Awareness and Fluency- understand international norms, etiquette and diverse backgrounds to provide a welcoming environment for our international and VIP members\nEmpathy - be able to understand, or and be aware of, someone else’s feelings especially during stressful situations, such as travel delays or billing disputes\nOperational & leadership Skills Required:\nAttention to Detail, noticing the small things\nResilience and Composure, be able to remain calm and optimistic under extreme pressure, during peak or periods or system failures\nProblem solving and conflict resolution - be able to turn challenges into opportunities by thinking and acting quickly to resolve issues before they impact a member’s experience\nAdaptability: be flexible to handle unpredictable shifts in processers, resource changes, last minute VIP guest arrivals, or sudden changes in event plans.\nRelatability - the capacity to connect with diverse stakeholders across all backgrounds\nSituational Awareness - constantly monitoring the environment to identify members who need support or help\nCuriosity- the ability to seek out and transform standard transactions into personalised stories and memorable experiences\nTime Management - the ability to efficiently meet stringent deadlines while maintaining a relaxed and unhurried demeanor for guests.\nDigital Fluency - must be proficient in new age technology and systems","description_format":"text","description_chars":7231,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Human Resources","Recruiting Software & ATS"],"lifecycle":[{"event":"open","at":"2026-09-29T07:41:21Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.549,"p_room":0.75,"age_days":29,"expected_fill_days":33,"reasons":["conf:544","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/simplify-hr-proprietary-limited-technical-business-analyst","json_url":"https://alion.io/job/simplify-hr-proprietary-limited-technical-business-analyst.json","meta":{"generated_at":"2026-10-22T19:52:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3516,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1891733},"rest":"https://alion.io/mcp/rest/get_company?id=1891733"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsimplify-hr-proprietary-limited-technical-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsimplify-hr-proprietary-limited-technical-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsimplify-hr-proprietary-limited-technical-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/simplify-hr-proprietary-limited-technical-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsimplify-hr-proprietary-limited-technical-business-analyst"}]}