{"id":1451014,"url":"https://alion.io/job/simplify-hr-proprietary-limited-workforce-management-agent","title":"Workforce Management Agent","company":{"id":1891733,"name":"Simplify HR","domain":"simplify.hr","url":"https://alion.io/company/simplify-hr","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":{"grade":"B","score":75,"open_postings":450,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-02T06:13:15Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Natal, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":37000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-08-07T00:00:00Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-11-02T20:25:33Z","board_verified":false,"closed_at":"2026-11-02T20:25:33Z","days_open":87,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":87},"description":"Our client in the facilities management, cleaning and security industry is looking fora Workforce Management Agent - Durban\nPurpose of the Role\nThe Workforce Management Agent is responsible for providing effective workforce administration and operational support by coordinating workforce planning, maintaining accurate employee and operational records, monitoring workforce compliance, supporting payroll administration, and producing workforce management reports. The role contributes to the efficient deployment of employees, compliance with client Service Level Agreements (SLAs), legislative requirements, and company policies, while ensuring workforce information is accurate, complete and maintained across operational systems.\nMinimum Requirements:\nGrade 12 (Matric).\nMinimum of five (5) years' experience in workforce administration, operations administration, payroll\nadministration, employee administration, or a similar operational support role.\nAdvanced proficiency in Microsoft Excel and sound working knowledge of the Microsoft Office Suite.\nExperience working with workforce management, payroll, HRIS or operational management systems.\nDemonstrated ability to maintain accurate records and manage high volumes of administrative information.\nExcellent verbal and written communication skills.\nStrong organisational, planning and time management skills.\nAbility to analyse information, identify discrepancies and implement corrective action where required.\nAbility to work independently while managing multiple priorities within a fast-paced operational environment.\nPreferred Qualifications and Experience\nCertificate or Diploma in Human Resources, Business Administration, Operations Management or a related\nqualification.\nExperience within the security, cleaning, facilities management, contract services or similar multi-site\noperational environment.\nExperience using Velocity, Prof1t, SAP or similar workforce management and payroll systems.\nWorking knowledge of workforce planning principles, payroll administration, labour legislation and client Service Level Agreements (SLAs).\nKnowledge Requirements\nThe successful candidate should possess knowledge of:\nWorkforce planning and employee deployment principles.\nPayroll administration processes and attendance management.\nWorkforce management systems and operational reporting.\nLabour legislation and employment-related compliance requirements.\nMicrosoft Excel reporting and data analysis.\nClient Service Level Agreements (SLAs) and operational governance.\nRecord management and document control practices.\nCompany policies, procedures and operational standards.\nKey Competencies\nTechnical Competencies\nWorkforce planning and coordination.\nPayroll administration support.\nData management and record accuracy.\nAdvanced Microsoft Excel and reporting.\nOperational and workforce analytics.\nCompliance monitoring and administration.\nHR and workforce systems proficiency.\nBehavioural Competencies\nHigh attention to detail and accuracy.\nStrong analytical and problem-solving ability.\nExcellent organisational and planning skills.\nAbility to prioritise and manage competing deadlines.\nStrong interpersonal and stakeholder management skills.\nCustomer service orientation.\nProfessionalism, integrity and confidentiality.\nAdaptability and resilience in a dynamic operational environment.\nInitiative and continuous improvement mindset.\nAbility to work collaboratively within cross-functional teams.\nSuccess Profile\nThe ideal candidate is highly organised, analytical and detail-oriented, with the ability to manage workforce information accurately while supporting operational efficiency. They demonstrate sound judgement, excellent administrative capability and strong stakeholder engagement skills, enabling effective coordination between Operations, Payroll, Compliance and other business functions. The successful incumbent will be proactive, solutions-driven and committed to maintaining high standards of governance, compliance and service delivery.","description_format":"text","description_chars":4013,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Human Resources","Recruiting Software & ATS"],"lifecycle":[{"event":"open","at":"2026-09-29T07:47:14Z"},{"event":"close","at":"2026-11-02T20:25:33Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/simplify-hr-proprietary-limited-workforce-management-agent","json_url":"https://alion.io/job/simplify-hr-proprietary-limited-workforce-management-agent.json","meta":{"generated_at":"2026-11-02T22:25:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31527,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1891733},"rest":"https://alion.io/mcp/rest/get_company?id=1891733"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsimplify-hr-proprietary-limited-workforce-management-agent"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsimplify-hr-proprietary-limited-workforce-management-agent"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsimplify-hr-proprietary-limited-workforce-management-agent"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/simplify-hr-proprietary-limited-workforce-management-agent\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsimplify-hr-proprietary-limited-workforce-management-agent"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1451014}},{"tool":"search_jobs","arguments":{"company":"simplify.hr","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1451014},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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