{"id":2382717,"url":"https://alion.io/job/simpligov-solutions-analyst-tallahassee-area","title":"Solutions Analyst (Tallahassee Area)","company":{"id":1789678,"name":"SimpliGov","domain":"simpligov.com","url":"https://alion.io/company/simpligov","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tallahassee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":119000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1085},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Power BI","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-07-16T00:00:00Z","employer_posted_date":"2026-07-16","last_verified_at":"2026-11-06T10:14:21Z","board_verified":true,"closed_at":null,"days_open":113,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":113},"description":"Professional Services Solutions Analyst\nCompany Overview\nSimpliGov is the government forms and workflow automation platform that helps agencies ditch the paper, move faster, and serve constituents better. We provide one platform for all government workflows - fill, pay, route, automate, sign, and populate. Built for how government really works, SimpliGov combines modern tech with a human touch: no-code tools, fast support, and proven results across 100+ agencies.\nWe are growing rapidly and looking for talented, high-impact professionals to join our team!\nRole Overview\nThe Solutions Analyst is a customer-facing, consultative role responsible for translating business needs into scalable, well-designed solutions, and then bringing them to life. This role sits at the intersection of process analysis, technology and public sector delivery, collaborating closely with project managers and customer subject matter experts to ensure delivered projects delight customer stakeholders and their constituents.\nThis role is fully remote, with the expectation that the candidate is based in Tallahassee, FL or within a one-hour commute. In-person visits to state agencies are required up to one to two times per week, along with additional travel to customer locations, industry events, and company gatherings.\nBeing a SimpliGov Solutions Analyst requires the combination of strong interpersonal skills with technical and analytical capabilities to deliver successful SaaS implementations across multiple concurrent projects. The ideal candidate thrives in a fast-paced environment, is comfortable managing multiple engagements, and brings a strong mix of analytical skills, technical acumen, and client interaction abilities.\nKey Responsibilities\nEngage customers using a consultative approach to understand business processes and objectives\nLead customer needs gathering through active listening and stakeholder collaboration\nTranslate customer needs into system designs and configured solutions\nConfigure workflows, forms, integrations, notifications, and reporting within the platform\nDesign and support integrations using RESTful APIs and third-party systems\nCreate PowerBI dashboards aligned to customer reporting needs\nEnsure high-quality user experience through thoughtful UX configuration\nManage multiple projects and priorities simultaneously with attention to detail\nCommunicate clearly with both technical and non-technical stakeholders\nTroubleshoot solution issues across systems and environments\nContribute to documentation, best practices, and continuous improvement\nRequired Qualifications\n4+ years SaaS or implementation analyst experience\nBased within an hour's drive of Tallahassee, FL, with the ability to travel to state agencies up to twice a week\nExceptional attention to detail and emotional intelligence\nClear and concise written and verbal communication\nProven ability to manage multiple customers and projects concurrently\nOwnership mindset and accountability\nCreative problem-solving and adaptability\nDemonstrated experience in application configuration and workflow design\nFamiliarity with Agile, Waterfall, and Hybrid delivery models\nAwareness of user experience (UX) design/configuration principles\nExperience with PowerBI dashboard creation, data storytelling, APIs and system integrations\nWhat We Offer\nMedical, dental, and vision insurance plans, with 80% employer contribution for employees and 75% for dependents (contributions based on base-level plan; buyup plans available at additional costs)\nCompany-sponsored life, short-term, and long-term disability insurance\n11 Paid holidays\nFlexible paid time off policy\n401k plan with 4% employer match\nMonthly stipends for home office expenses\nMonthly wellness stipends\nMission-driven company focused on transforming government services for the better\nCollaborative and inclusive team environment\nCompetitive compensation and benefits\nOpportunities to work on impactful, meaningful projects with public sector clients\n____________________________________________________________________________________________\nSimpliGov is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\n\nSimpliGov participates in the federal government's E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. 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