{"id":418961,"url":"https://alion.io/job/simpro-ai-sales-executive-voice-csr","title":"AI Sales Executive - Voice CSR","company":{"id":49872,"name":"Simpro","domain":"simprogroup.com","url":"https://alion.io/company/simpro","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":7,"ghost_share":0,"stale_share":0.571,"repost_share":0.143,"time_to_fill_p50_days":32,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miami, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-01T00:00:00Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-10-29T00:53:50Z","board_verified":true,"closed_at":null,"days_open":58,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":58},"description":"Job Context\nAI Sales Executive (Voice CSR) - The Most Important Seat We’re Filling This YearRead this twice, because we don’t write job postings like this often.\nMany businesses in our customers’ world run on tight profit margins - on average around 5%.\nWe’ve built the AI back-office solution to change that, helping customers work toward margins several times higher than they’re used to. Sit with that for a second. We are not asking you to squeeze more money out of customers - we’re asking you to help our customers become significantly more profitable than they’ve ever been. That’s the job. That’s the mission.\nThis is not order-taking. This is providing real business solutions for our trades and field-service management customers that are grinding on thin margins, showing them what AI can do to their\nbottom line. You’ll be the person who introduces a transformation most of these businesses don’t even know is possible - and the better you are at it, the more companies you help change.\nWhat You’ll Do\nWhat you'll own\nYou'll drive adoption of Simpro Group's AI back-office solutions across our existing customer base. This is a closing role - not a prospecting grind. The majority of your pipeline comes to you warm, handed off by Account Managers or triggered through marketing. Your job is to run tight, high-impact demos, connect our AI products to where a customer is losing margin today, and close.\nYou'll also self-generate 30% of your pipeline through your own outbound - but exclusively into our existing customer base. No cold outreach, no net-new logos. Just deeper penetration into accounts that already know and use Simpro.\nWhat you will sell\nYou will be selling a revolutionary, AI-powered Voice CSR (Customer Service Representative) built exclusively for the trade and field service industries. Our technology integrates natively with Simpro, the leading global software that plumbing, electrical, HVAC, and fire protection contractors use to run their entire operations.Field service businesses lose thousands of dollars weekly because roughly 45% of inbound client calls go unanswered during busy hours or after-the-clock. Our hyper-realistic AI voice assistant solves this by answering calls 24/7. It qualifies leads, parses complex job types, matches appointments against real-time Simpro staff calendars, and books service jobs directly into their Simpro workflow on autopilot with zero manual data entry required\nDay to day, you will:\nReceive warm inbound leads from the Account Management team and marketing - 70% of your pipeline is already primed before you pick up the phone.\n\nRun 3-4 demos per day with existing customers, moving deals through a short 1-2 call cycle from first conversation to closed.\n\nConnect our AI products directly to each customer's business - translating technology into the number they care about most: profit.\n\nGenerate your own pipeline through self-sourced outbound into existing accounts, owning 30% of your book independently.\n\nHandle technical questions and objections with confidence - you'll be the product authority in every conversation.\n\nBuild real relationships with trade business owners throughout the sales process, earning the trust that turns a demo into a done deal.\n\nClose consistently and at volume - this role is built for someone who wants multiple wins per week.\n\nWho we want\nSomeone who wants to close, not just converse. You thrive in a fast-paced, high-volume environment where the deals are real, the cycle is short, and the wins stack up quickly. You have the technical credibility to earn a customer's respect in the first five minutes and the drive to turn that respect into a signature.\nThe base is strong, the commission is uncapped, and the pipeline is real. If you have a proven track record of closing in a short sales cycle, apply here.\nWhat You’ll Bring\nOur Core Values\nWe Are One Team\nWe Are Customer Centric\nWe Are Growth Minded\nWe Are Accountable\nWe Celebrate Success\nSimpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.\nIf you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume.\n*Please note, no agencies will be accepted in the recruitment of this role.","description_format":"text","description_chars":4644,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Field Service Management Software"],"lifecycle":[{"event":"open","at":"2026-09-06T03:38:01Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.407,"p_room":0.45,"age_days":57,"expected_fill_days":32,"reasons":["conf:5","velocity","win:tail"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/simpro-ai-sales-executive-voice-csr","json_url":"https://alion.io/job/simpro-ai-sales-executive-voice-csr.json","meta":{"generated_at":"2026-10-29T04:53:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7545,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49872},"rest":"https://alion.io/mcp/rest/get_company?id=49872"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsimpro-ai-sales-executive-voice-csr"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsimpro-ai-sales-executive-voice-csr"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsimpro-ai-sales-executive-voice-csr"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/simpro-ai-sales-executive-voice-csr\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsimpro-ai-sales-executive-voice-csr"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":418961}},{"tool":"search_jobs","arguments":{"company":"simprogroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":418961},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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