{"id":3218262,"url":"https://alion.io/job/sinalite-account-manager","title":"Account Manager","company":{"id":2678442,"name":"Sinalite","domain":"sinalite.com","url":"https://alion.io/company/sinalite-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":80000,"currency":"CAD","period":"year","gross":null,"usd_annual":57184},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-11-04T16:11:39Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"SinaLite is a leading wholesale trade printer and custom packaging provider, serving 20,000+ print businesses, resellers, and entrepreneurs across Canada and the US. With 26 years of printing experience and over $45 million invested in cutting-edge print technology, we help our clients maximize their print profits - and we're just as invested in helping our own team grow. We were named a 2025 Regional Finalist in Canada's Best Managed Companies Program, and we're looking for our next Account Manager to help us keep raising the bar.\nCompensation: $70,000 - $80,000 CDN\nLocation: This Position is Fully Remote. Open to Candidates inside and outside Canada\nWhy You'll Love Working Here\nHealth & Wellness - Comprehensive health insurance and paramedical coverage foryou and your loved ones, because your wellbeing comes first.\n\nComfort + Convenience - Casual dress code and on-site parking, so you can focus ondoing great work.\n\nThe Sky's the Limit - Clear pathways for growth and advancement. We celebrateambition and back it with real opportunities to move up.\n\nSupercharge Your Development - Access to company-sponsored learningopportunities to expand your skills and broaden your professional horizons.\n\nResponsibilities and Duties:\nManage and grow an assigned book of business, with a focus on increasing revenue and customer lifetime value.\nIdentify and pursue upsell, cross-sell, and account expansion opportunities.\nMeet or exceed monthly and quarterly sales, revenue, and activity targets.\nBuild strong, long-term relationships with key customer stakeholders.\nSuccessfully onboard new customers and support retention and reduced churn.\nRegularly review account performance and develop strategies to maximize customer spend.\nCollaborate with Customer Experience, Production, and other internal teams to ensure excellent service and on-time delivery.\nProvide customers with professional guidance and solutions based on their business needs.\nMaintain accurate customer, opportunity, forecasting, and activity information within Salesforce.\nPresent account performance and growth opportunities to the Sales Director on a regular basis.\nConduct client visits when required.\nStay informed on industry trends, customer needs, and emerging opportunities.\nQualifications:\nPrevious experience in Account Management, Sales, or Customer Growth, ideally within wholesale printing.\nDemonstrated ability to grow existing accounts and identify new revenue opportunities.\nStrong communication, relationship-building, and negotiation skills.\nExcellent organizational and time-management abilities.\nComfortable working independently while collaborating across multiple departments.\nStrong customer-service mindset with a focus on building lasting relationships.\nResults-oriented and comfortable working toward defined sales KPIs and revenue targets.\nAdaptable and comfortable working in a fast-paced, growth-oriented environment.\nExperience in printing, packaging, CPG, or manufacturingis an asset.\nExperience using Salesforce, ZoomInfo, and/or Outplay is an asset.\nAccessibility:\nSinalite is committed to providing an inclusive and accessible workplace in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). We welcome and encourage applications from people with disabilities.\nAccommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. 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