{"id":558865,"url":"https://alion.io/job/sinch-account-manager-iii-2","title":"Account Manager III","company":{"id":33778,"name":"Sinch","domain":"sinch.com","url":"https://alion.io/company/sinch","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":28,"ghost_share":0,"stale_share":0.179,"repost_share":0.036,"time_to_fill_p50_days":6,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":225455,"max":281818,"currency":"USD","period":"year","gross":null,"usd_annual":281818},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-08T00:00:00Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-11-04T21:31:42Z","board_verified":true,"closed_at":null,"days_open":58,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":57},"description":"ABOUT SINCH\nSinch is pioneering the way the world communicates. More than 200,000 businesses - including\nGoogle, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch’s Customer Communications Cloud\nto power engaging customer experiences through mobile messaging, voice, and email.\nWhether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused\nSuper Network, APIs, and applications ensure you can connect with your customers reliably and\nsecurely, at every step of their journey.\nAt Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our\nfoundation!\nDescription\nAs a Senior Account Manager at Sinch, you will be responsible for driving revenue growth across a\nportfolio of strategic enterprise customers. Your primary focus will be expanding customer investment\nthrough increased product adoption through cross-sell opportunities while uncovering new ways to help\ncustomers achieve their business objectives. As a trusted advisor, you will build executive relationships,\nidentify growth opportunities, and position Sinch's portfolio to deliver measurable business value and\nlong-term success.\nYou will develop and execute strategic account growth plans designed to maximize wallet share and\nincrease customer lifetime value. By uncovering whitespace opportunities, aligning Sinch's solutions to\nevolving customer needs, and collaborating across internal teams, you will deliver impactful solutions\nthat drive revenue growth while strengthening long-term customer partnerships.\nThis is an opportunity for a highly driven, commercially minded sales professional who thrives in a fast-\npaced, client-facing environment. We're looking for someone with a strong bias for action, a relentless\nfocus on execution, and a passion for winning. The ideal candidate is energized by growing existing\ncustomer relationships, consistently exceeding revenue targets, and turning strategic opportunities into\nmeasurable business results.\nCore Competencies:\nAccount Growth & Expansion, Demonstrates the ability to consistently grow existing customer\nrevenue by expanding product adoption, identifying whitespace opportunities, and increasing\nwallet share across the Sinch portfolio. Develops and executes strategic account growth plans\nthat align customer business objectives with Sinch solutions, driving cross-sell to deliver long-\nterm revenue growth.\nOpportunity & Pipeline Management, Identifying, organizing, and managing sales opportunities\nthroughout the pipeline to prioritize efforts, forecast revenue accurately, and maintain a healthy\npipeline. Focuses on maximizing growth opportunities, driving pipeline progression, and\nconsistently delivering revenue objectives.\nValue Proposition, effectively communicates the value of Sinch's solutions by aligning\ncapabilities to customer business objectives, articulating measurable outcomes, and securing\nstakeholder buy-in through compelling business value.\nProspecting Effectiveness, proactively identifies, engages, and develops new opportunities\nwithin existing accounts and targeted prospects using a variety of sales strategies and tools.\nLeverages referrals, strategic outreach, social selling, and customer insights to build pipeline and\naccelerate growth.\nNegotiation Skills, leads commercial negotiations that achieve mutually beneficial outcomes by\nbalancing customer objectives with business goals. Demonstrates strong commercial acumen,\nmanages objections effectively, and drives agreements that maximize long-term value.\nMarket & Vertical Intelligence, Maintains a deep understanding of industry trends, competitive\ndynamics, customer challenges, and market opportunities. Appling this knowledge to identify\ngrowth opportunities, anticipate customer needs, and position Sinch solutions strategically.\nQualifications:\nA minimum of 8 years of related experience with a bachelor's degree; or equivalent experience.\nExperience in enterprise-level direct sales in the technology sector.\nProven track record of consistently growing existing books of business through strategic account\nexpansion, increased product adoption, and revenue growth.\nStrong leadership and mentoring skills with the ability to inspire cross-functional teams.\nExceptional communication, negotiation, and problem-solving skills.\nOUR HIRING PROCESS\nWe are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our\napproach includes structured, competency-based interviews designed to evaluate your skills,\nexperience, and qualifications relevant to the role. At times, we may include a data-driven assessment\nto enhance our hiring success and identify candidates likely to excel.\nWe believe in a two-way process and encourage you to ask questions throughout the journey. If this\nrole isn't what you're looking for, please explore the other opportunities listed on our career page:\nhttps://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward\n- hopefully with us!\nBenefits:\nSTAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision\nplans. A variety of supplemental plans are also provided to meet your individual needs\nincluding access to telehealth for all participants.\nCARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our\nglobal Employee Assistance Program. Your mental health is as important as your physical\nhealth.\nSECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options\nincluding an employer match for all participants.\nTAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand\nthat performance at work requires time to rest at home and/or rejuvenate on vacation.\nPUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we\noffer paid parental leave and family planning support.\nWORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are\nthe most productive and successful. It is what you do, not where you work, that matters.\nMAKE AN IMPACT: Support betterment in your community and beyond by taking paid time\noff to support a volunteer program of your choice.\nTREAT YOURSELF: We offer discounts on retail, entertainment and more through our\nReward+ program.\nThe estimated total annual on-target earnings (OTE) for this role are $225,455 - $281,818.The annual starting base salary for this position is $124,000 - $155,000. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications. In addition to base salary, this position is eligible to participate in the Company’s commission plan, with a target commission opportunity equal to 45% of annualized base salary, subject to the terms of the applicable commission plan.\nThis role will be accepting applications until September 1, 2026 at a minimum. Please note that the\napplication timeline may be flexible to accommodate a comprehensive candidate evaluation process.","description_format":"text","description_chars":7055,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-09-09T01:33:20Z"},{"event":"reopen","at":"2026-10-15T06:20:47Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2 · green card filings: 1","filings_12m":2,"filings_prev_12m":0,"green_card_filings_12m":1,"median_offered_wage_usd":105833,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0},{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-04T06:27:35+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.171,"p_room":0.35,"age_days":57,"expected_fill_days":6,"reasons":["conf:6","velocity","win:tail"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":281818,"is_top_pay":true},"html_url":"https://alion.io/job/sinch-account-manager-iii-2","json_url":"https://alion.io/job/sinch-account-manager-iii-2.json","meta":{"generated_at":"2026-11-05T02:51:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3830,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":33778},"rest":"https://alion.io/mcp/rest/get_company?id=33778"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsinch-account-manager-iii-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsinch-account-manager-iii-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsinch-account-manager-iii-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sinch-account-manager-iii-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsinch-account-manager-iii-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":558865}},{"tool":"search_jobs","arguments":{"company":"sinch.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":558865},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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