{"id":2213840,"url":"https://alion.io/job/singleinterface-assistant-manager-client-onboarding","title":"Assistant Manager - Client Onboarding","company":{"id":3906432,"name":"SingleInterface","domain":"singleinterface.com","url":"https://alion.io/company/singleinterface","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":{"grade":"C","score":57,"open_postings":14,"ghost_share":0.714,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":1000000,"max":1200000,"currency":"INR","period":"year","gross":null,"usd_annual":12388},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Asana","optional":false},{"name":"Jira","optional":false},{"name":"Trello","optional":false}],"status":"live","first_seen_at":"2026-01-28T10:08:01Z","employer_posted_date":"2026-01-28","last_verified_at":"2026-10-13T06:41:58Z","board_verified":true,"closed_at":null,"days_open":257,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":257},"description":"Client Onboarding Manager\nGurgaon\nSingleInterface is an AI-Retail Tech platform that helps multi-location brands and local businesses grow by turning their entire hyperlocal presence into a competitive advantage. Backed by $30M in funding from PayPal Ventures and Asia Partners, we are scaling our AI Retail Tech Platform to empower businesses with seamless digital presence management, AI-powered customer engagement, online reputation management, and store-level product & service integration. Our data-driven approach helps brands enhance customer experience, gain insights, and drive revenue growth.From managing digital visibility, listings, reviews, and microsites to analysing customer interactions, identifying high-intent audiences, and triggering AI-driven actions, SingleInterface unifies everything brands need to win locally-at scale. Our AI agents work together to deliver unmatched insights, automate complex workflows, and unlock real business outcomes including higher footfall, better customer experience, and increased revenue. We serve some of the world’s largest enterprises and fastest-growing businesses, helping them stay ahead in every local market they operate in.\nOur Vision\nMaking AI-driven solutions simple & accessible for hyperlocal businesses to manage complex digital marketing needs.\nOur Mission\nDeliver a frictionless customer experience and drive revenue growth across 10 million business locations by 2030.\nOur Core Values:\nCustomer First - We put our customers at the heart of everything we do.\nGetting Things Done - Speed and execution define our approach.\nBeing Authentic - We stay true to our people and mission.\nBeing Finicky - We obsess over the details that matter.\nBeing Techurious - We challenge the status quo with tech-driven solutions.\nJob Overview: We are seeking a detail-oriented and client-focused Onboarding Specialist to join our team. The ideal candidate will be responsible for onboarding clients within set KPIs, setting client expectations, managing projects, and ensuring cross-functional alignment for a successful go-live. This role requires strong project management skills, excellent communication abilities, and a passion for delivering exceptional client experiences.\nKey Responsibilities:\nClient Onboarding:\nManage the end-to-end onboarding process for new clients, ensuring timely and successful implementation of our SaaS solutions.\nMeet or exceed set KPIs related to onboarding timelines, client satisfaction, and project completion.\nExpectation Setting:\nClearly communicate project scope, timelines, and deliverables to clients.\nSet and manage client expectations regarding the onboarding process, potential challenges, and success metrics.\nProject Management:\nDevelop and manage detailed project plans, including task assignments, milestones, and deadlines.\nCoordinate with internal teams to ensure all project tasks are completed on time and to the highest standards.\nMonitor project progress and adjust plans as necessary to ensure successful outcomes.\nCross-Functional Alignment:\nCollaborate with Sales, Customer Success, Product, and Technical Support teams to ensure seamless client onboarding.\nFacilitate cross-functional meetings and communications to address client needs and project requirements.\nClient Support:\nProvide ongoing support to clients during the onboarding process, addressing any questions or concerns they may have.\nConduct training sessions and workshops to help clients effectively use our platform.\nContinuous Improvement:\nGather and analyze client feedback to identify areas for improvement in the onboarding process.\nWork with the Onboarding Lead to implement process enhancements and best practices.\nQualifications:\nBachelor’s degree in Business, Project Management, or a related field.\n3 - 10 years Proven experience in client onboarding, project management, or customer success within a SaaS environment.\nStrong project management skills with the ability to manage multiple projects simultaneously.\nExcellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams.\nDetail-oriented with a focus on delivering high-quality work.\nProficient in project management tools and software (e.g., Asana, Trello, Jira).\nAbility to work independently and as part of a team in a fast-paced environment.\nWhat’s on offer:\nAn open culture where you can collaborate with employees from any team, anytime.\nWe are very selective of our people, both on performance and cultural fit: You will enjoy working with the very best talent that is working together in a team.\nA platform for you to grow yourself with maximum speed with zero obstacles and make a real impact.\nWe are an in-office first org - because no great idea ever started with “You’re on mute.” We thrive on hallway high-fives, spontaneous brainstorms, and the kind of teamwork that just hits different when you're in the room.\nWe believe in providing equal employment opportunities for all applicants. We appreciate diversity and believe that varied perspectives will make us better at what we do, so however you identify and whatever background you bring with you, we're excited to hear from you.","description_format":"text","description_chars":5207,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Commerce","Hospitals & Health Systems","Marketing & Sales AI"],"lifecycle":[{"event":"open","at":"2026-10-10T06:13:15Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.105,"p_room":0.28,"age_days":257,"expected_fill_days":19,"reasons":["conf:2","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":12388,"is_top_pay":false},"html_url":"https://alion.io/job/singleinterface-assistant-manager-client-onboarding","json_url":"https://alion.io/job/singleinterface-assistant-manager-client-onboarding.json","meta":{"generated_at":"2026-10-13T09:50:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14868,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3906432},"rest":"https://alion.io/mcp/rest/get_company?id=3906432"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsingleinterface-assistant-manager-client-onboarding"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsingleinterface-assistant-manager-client-onboarding"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsingleinterface-assistant-manager-client-onboarding"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/singleinterface-assistant-manager-client-onboarding\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsingleinterface-assistant-manager-client-onboarding"}]}