{"id":1232830,"url":"https://alion.io/job/singtel-associate-director-group-procurement-governance-ops","title":"Associate Director, Group Procurement Governance & Ops","company":{"id":49912,"name":"Singtel","domain":"singtel.com","url":"https://alion.io/company/singtel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":200000,"currency":"USD","period":"year","gross":null,"usd_annual":200000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T16:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-31T16:22:29Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every \"hello\" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.\nSingtel is where Technology meets Purpose.\nWe're building an AI-first telco for the future-connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.\nFrom transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.\nAt Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.\nThis is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.\nBacked by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.\nBe a Part of Something BIG!\nThe Associate Director of Group Procurement Governance, Policies and Operations reports to the VP of Group Procurement, and has a remit to:\nDefine the long-term Procurement policy framework in alignment with Vision & Mission of Group Procurement \nDevelop world class purchasing operations capabilities (policies, skills & knowledge competencies) in support of the vision. \nThe role incumbent will be responsible for setting Group Procurement policies across and functionally lead the Group Procurement Shared Services team based in Singapore. Focus will be on the implementation of policies and operations that supports the respective Singtel’s acquisition and materials management of goods and services. The scope of the Corporate Procurement under management includes Sourcing/Tender administration, procurement governance, and effectively acting as a shared service to Procurement BU Category teams and the business.\nDetailed deliverables in this role are as follows:\na) Group Procurement Policies and Governance\nLeads the setting, alignment and enforcement of procurement policies and processes across the Singtel Group (Singtel, Optus) as follows:\nRegularly review procurement policies and if necessary, set new guidelines to ensure that they remain relevant and effective in promoting best practices and corporate governance principles.\nLead engagement with Group legal and Group Risk to continuously enhance the contract and risk management framework, and to simplify the compliance processes.\nServe as the primary contact for procurement related questions, policy and procedure interpretation and alignment by all departments.\nb) Group Procurement Shared Services/Operations\nOversee the operations of the Group Procurement Shared Services/Operations team supporting all business Procurement units (IT, Networks, Devices, Indirect,) comprising\nTender Administration - supporting all BU Procurement teams in Singapore in the lifecycle management of Tenders, Waivers of Competition and Direct Sourcing\nContracts Lifecycle Management - central resource in managing procurement contracts across Singtel based units\nTailspend management (Source4U) - sourcing specialist support for all procurement spends up to $200k\nProcurement Helpdesk (HelpMeBuy) - first-level telephone/email support for all in-bound queries for procurement, with escalations to subject matter experts (systems, business procurement) as needed. \nc) Group Procurement Communications and Engagement\nBusiness Owner for the internal customer touchpoints of Group Procurement, providing content oversight for:\nGroup Procurement policies and forms\nProcurement helpdesk\nProcurement AI to accelerate adoption and digitalisation \nDrive initiatives to improve end to end customer experience and Procurement engagement\nDefine communication and knowledge strategies across Procurement functions and ensure high ethical standards are met\nd) People and Culture\nCreate a culture that strives to add value, reward initiative, promote talent and expand procurement knowledge\nLead employee engagement initiatives to improve employee retention and uplift morale and motivation\nGuide training programs and development activities for the development of knowledge base within the Procurement team\nDevelop and groom talent within procurement organisation\nMake An Impact By\nFinancial\nOversee the Group Procurement Policy framework in support of procurement spends in Singtel (SGD 3.5bn) and Optus ($4.5bn) \nManage Corporate Procurement Policies and Operations function within the approved budget.\nStrategic\nLead in the evaluation and implementation of new sourcing and commercial models appropriate to the increasingly Digitalized and Virtualized technology landscape,\nLead the refinement and enforcement of Group Procurement, Contracts, Risk Management and Security policies with the support of Group Risk, Group Legal and Networks Security/Infosec divisions, and shape in the simplification of related governance processes\nCoordinate Procurement response plans in relation to government and regulatory developments impacting sourcing, such as imposition of US sanctions and export controls. \nBusiness Support & Operations\nMaximise business user satisfaction, as evaluated in Procurement Customer Satisfaction Surveys\nLead continuous alignment with best practices, including simplification & rationalization of legacy Procurement Policies and Procedures.\nOversee knowledge management of practices and & policies, including increased codification for known sourcing and contracting scenarios \nPeople\nStrengthen the functional capabilities of the Policies and Operations team, through coaching, classroom and on-the-job trainings, and periodic rotations of responsibilities\nContinue to enhance Employee Engagement through support, guidance and coaching as well team-building activities \nUplift the Digital capabilities of the team, including the use of automation and analytics to improve productivity and reduce turnaround times\nSkills To Succeed\nBachelor degree in engineering, computer, business, commerce, accounting or law.\nMinimum of 10 years leadership roles in procurement, project management experience preferably within a Telco or IT environment.\nDemonstrated capability in program and project management or category management\nProven willingness to challenge ‘business as usual’; curiosity to think ‘outside the box’ and passion for driving cost improvements. \nStrong analytical & problem-solving skills.\nProven ability to facilitate strategic supplier relationships and work with senior business executives and across procurement leadership\nStrong commercial background and good understand of different cost drivers and saving levers.\nAbility to manage differing stakeholders’ relationship and expectations\nExcellent commercial acumen, financial and risk assessment skills\nSound judgment and decision making amongst competing demands\nFamiliarity with Telco product pricing/costing\nStrategic mindset with a dynamic drive to drive change\nStrong leadership in team management across countries and different organizations.\nStrong interpersonal, influencing and conflict resolution skills with internal stakeholders and external business entity.\nAbility to communicate effectively with vendors, internal customers, management and peers\nGood negotiation skills and commercially inclined.\nAbility to relate well to a range of people at all levels\nCommunicating clearly (verbal and writing) & able to adjust communications style to different audiences\nDemonstrated ability to work in great detail and deliver under tight time constraints and external pressure\nMaintain high personal and professional standards\nAbility to be creative to meet business needs, but also pragmatic and results oriented\nAre you ready to say hello to BIG Possibilities?\nJoin Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.","description_format":"text","description_chars":8582,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":10,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Supply 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