{"id":1232915,"url":"https://alion.io/job/singtel-associate-director-managed-services-products","title":"Associate Director, Managed Services Products","company":{"id":49912,"name":"Singtel","domain":"singtel.com","url":"https://alion.io/company/singtel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":86000,"max_usd":169000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":24},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-09-16T00:00:00Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-17T20:38:40Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.\nJoin us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.\nMake an impact by:\nProduct Strategy & Management\nDevelop and execute the Managed Services, Technology Solutions and Platforms strategy and roadmap aligned with the company’s growth objectives.\nOwn the end-to-end lifecycle of Managed CPE, WiFi, LAN/Switching, IoT, Sustainability and related technology solutions.\nIdentify market trends, emerging technologies and evolving enterprise requirements to drive portfolio innovation.\nDefine portfolio positioning, differentiation, commercial models and investment priorities.\nDrive portfolio rationalisation and convergence towards common platforms and reusable technology capabilities.\nEstablish clear portfolio KPIs covering revenue, profitability, customer adoption, attach rates and platform utilization.\nTechnology Solutions & Innovation\nLead the development and commercialization of technology solutions addressing enterprise networking, digital infrastructure, automation and sustainability requirements.\nTranslate customer and market requirements into scalable, repeatable and commercially viable technology solutions.\nEvaluate emerging technologies and identify opportunities to incorporate AI, automation, analytics, APIs and orchestration into the Managed Services portfolio.\nCollaborate with Engineering and Solution Architecture to define technology architecture and solution blueprints.\nDrive innovation that improves service performance, customer experience, operational efficiency and speed-to-market.\nPlatformization & Automation\nDefine and drive the platformization strategy for Managed Services, moving from product-specific and bespoke solutions towards common, modular and scalable service platforms.\nDevelop common capabilities across service orchestration, provisioning, monitoring, assurance, analytics, reporting and customer self-service.\nChampion an API-first and automation-led approach to enable integration across network, cloud, operational and customer-facing systems.\nDrive adoption of AI and intelligent automation to enhance service assurance, proactive management and operational efficiency.\nEstablish reusable service components and standardized architectures to accelerate the launch and scaling of new managed services.\nWork with Operations and Engineering to simplify service delivery and improve cost-to-serve through platform consolidation and automation.\nProduct & Solution Development\nDevelop compelling managed service propositions combining connectivity, network infrastructure, technology platforms, automation and operational services.\nCollaborate with Engineering, Operations and Solution Architecture to develop scalable and operationally efficient solutions.\nTranslate enterprise customer challenges into commercially viable managed service offerings.\nDevelop new propositions around sustainability, energy efficiency and intelligent infrastructure.\nEnsure solutions are designed with scalability, security, interoperability and operational efficiency in mind.\nAct as a subject matter leader in articulating the value of platform-based managed services, intelligent networking, automation and sustainability.\nCommercial & Business Leadership\nDevelop and manage strategic partnerships with technology vendors, service providers, system integrators, application developers, and ecosystem partners.\nIdentify opportunities for joint solution development and co-selling initiatives\nNegotiate partnership frameworks that support business growth and innovation.\nCommercial Leadership\nDrive revenue, profitability and customer adoption across the Managed Services and Technology Solutions portfolio.\nDevelop business cases, pricing strategies and commercial models for new products, platforms and services.\nIdentify opportunities to create new recurring and platform-based revenue streams.\nSupport strategic bids and complex enterprise opportunities by providing product, technology and commercial leadership.\nPartner with Sales to increase Managed Services and Technology Solutions attachment to connectivity and enterprise network services.\nEnsure portfolio competitiveness while maintaining sustainable margins and return on investment.\nCross-functional Leadership\nLead cross-functional initiatives across Sales, Product, Engineering, Architecture, Operations, Delivery, Finance and Marketing.\nDrive alignment across stakeholders to accelerate technology development, platformization, commercialization and customer adoption.\nEstablish effective product and platform governance, roadmap prioritization and lifecycle management.\nMentor and develop team members while fostering a culture of innovation, customer focus, commercial accountability and technology leadership.\nSkills for Success:\nBachelor's degree in Business, Engineering, Information Technology, Telecommunications, or a related discipline.\nMBA or postgraduate qualification is an advantage.\n10-15 years of experience in telecommunications, ICT, enterprise networking, technology solutions, digital platforms or managed services.\nStrong understanding of enterprise networking technologies including CPE, LAN, WiFi, switching, network management, orchestration and service assurance.\nExperience developing and commercializing technology solutions, managed services and/or digital platforms.\nGood understanding of platform architecture, APIs, automation, orchestration, analytics and AI-enabled operations.\nExperience driving platformization, product simplification or transformation from bespoke solutions towards scalable and reusable service capabilities will be highly advantageous.\nStrong commercial acumen with experience in business cases, pricing, revenue management and portfolio profitability.\nProven track record of developing and leading high-performing teams to deliver strong business and technology outcomes.\nAre you ready to say hello to BIG Possibilities?\nTake the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!","description_format":"text","description_chars":6500,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications","Broadband"],"lifecycle":[{"event":"open","at":"2026-09-25T15:25:06Z"}],"visa":[],"liveness":{"score":31,"band":"fade","label":"Fading","p_open":1,"p_active":0.699,"p_room":0.45,"age_days":31,"expected_fill_days":18,"reasons":["conf:8","velocity","win:tail","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/singtel-associate-director-managed-services-products","json_url":"https://alion.io/job/singtel-associate-director-managed-services-products.json","meta":{"generated_at":"2026-10-17T20:55:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5229,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49912},"rest":"https://alion.io/mcp/rest/get_company?id=49912"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsingtel-associate-director-managed-services-products"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsingtel-associate-director-managed-services-products"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsingtel-associate-director-managed-services-products"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/singtel-associate-director-managed-services-products\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsingtel-associate-director-managed-services-products"}]}