{"id":1232876,"url":"https://alion.io/job/singtel-business-analyst-digital-experience","title":"Business Analyst, Digital Experience","company":{"id":49912,"name":"Singtel","domain":"singtel.com","url":"https://alion.io/company/singtel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":74000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":25},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-09-18T16:00:00Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-12T23:34:51Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.\nAs a Business Analyst, you will be responsible for gathering, analysing and formalising user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.\nWhat you will do: \nGather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.\nPrepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.\nDevelop technical design specification and translate technical design into process/program specification. Involve in the design review session.\nMake changes to configurable items, which include hardware, software, documentation, etc.\nParticipate in Coding and Code Review.\nAssist in the integration testing, system testing, User Acceptance Test & implementation activities.\nPrepare user manual and operations manual, and plan & facilitate training of users and operators.\nProvide post implementation support (including production support and service requests).\nEscalate and discuss critical issues such as scope creep with the relevant managers.\nConduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.\nThe ideal candidate should possess: \nTypically 3-5 years IT working experience\nPossess at least 2 years of experience working in Agile projects.\nPossess relevant system development / maintenance experience\nGood to have some experience in AI or AI related projects\nGood understanding of Software Development Life Cycle (SDLC) processes\nAbility to produce specifications for documentations and implementations\nExperience in IT business analysis techniques\nSelf-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.\nAbility to lead, develop and maintain respectful and trusting relationship\nProficient in written and spoken English\nDegree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent\nAble to travel as required","description_format":"text","description_chars":2729,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications","Broadband"],"lifecycle":[{"event":"open","at":"2026-09-25T15:25:06Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.622,"p_room":0.45,"age_days":25,"expected_fill_days":17,"reasons":["conf:30","velocity","win:tail","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/singtel-business-analyst-digital-experience","json_url":"https://alion.io/job/singtel-business-analyst-digital-experience.json","meta":{"generated_at":"2026-10-14T08:50:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9642,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49912},"rest":"https://alion.io/mcp/rest/get_company?id=49912"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsingtel-business-analyst-digital-experience"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsingtel-business-analyst-digital-experience"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsingtel-business-analyst-digital-experience"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/singtel-business-analyst-digital-experience\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsingtel-business-analyst-digital-experience"}]}