{"id":1232839,"url":"https://alion.io/job/singtel-commercial-manager","title":"Commercial Manager","company":{"id":49912,"name":"Singtel","domain":"singtel.com","url":"https://alion.io/company/singtel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-02T19:52:02Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Be a part of something BIG!\nSay HELLO to BIG Possibilities with Singtel KL (Sudong MY Sdn Bhd)!\nSingtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next-generation technology to create a more sustainable and digital future. Now, we are bringing this energy to Kuala Lumpur with the launch of our brand-new Shared Services Centre.\nWe are looking for a Commercial Manager to support pricing and commercial activities for mobile and roaming, mobility solutions, and IoT services for Enterprise customers.\nMake an Impact by:\nPricing Strategy & Commercial Support\nWork closely with Sales to understand customer requirements, business environment, and related complexities, and formulate winning strategies, pricing analysis, and value propositions in a timely manner.\nEnsure proposed pricing is aligned with the overall pricing strategy and business target margins.\nDevelop commercially competitive solutions that balance customer requirements, profitability, and business objectives.\nProvide discounts for customers within the approved pricing empowerment framework.\nSupport Sales in developing commercially viable customer proposals and submissions.\nConduct joint customer visits with Mobile Product Specialists when required.\nTake on additional cross-functional support duties when required.\nManagement Approval & Business Case Development\nCoordinate and present commercial findings and recommendations to gain executive management approval for customer submissions.\nPrepare clear and well-supported business cases for approval through email, Teams discussions, or other management forums.\nApply sound commercial judgement and usage assumptions when developing pricing recommendations.\nManage Sales expectations on target pricing while maintaining alignment with approved pricing parameters and business objectives.\nEscalate pricing decisions that fall outside the approved pricing empowerment framework to the appropriate authority.\n3. Pricing Analysis, Reporting & Benchmarking\nUtilize internal systems and data sources to prepare management reports and commercial analyses.\nConduct pricing trend, benchmarking, and customer usage analysis to support informed commercial decisions.\nApply strong numerical and analytical skills, including advanced use of MS Excel, to develop pricing assumptions and scenarios.\nProvide accurate and timely commercial insights to Sales and management stakeholders.\nMaintain a meticulous approach to pricing calculations, assumptions, and supporting documentation.\nSupport reporting requirements related to Enterprise mobility, roaming, mobility solutions, and IoT commercial activities.\n4. Cost Optimization & Continuous Improvement\nWork closely with internal and external stakeholders to achieve improved cost structures and competitive end-to-end pricing.\nCollaborate with Finance, Product teams, vendors, and other stakeholders to validate cost inputs and commercial assumptions.\nSupport automation initiatives and process improvements to improve turnaround time and win rate.\nIdentify opportunities to streamline pricing processes, reporting, and approval workflows.\nContribute to cross-functional initiatives that improve commercial effectiveness and operational efficiency.\n5. Stakeholder Management & Service Delivery\nPartner closely with Sales to provide timely commercial and pricing support for Enterprise customer opportunities.\nEngage effectively with Finance, Product teams, external vendors, and other internal stakeholders to develop competitive customer solutions.\nCommunicate commercial recommendations clearly and confidently to senior management and relevant stakeholders.\nManage multiple stakeholder requirements in a dynamic and fast-paced environment while maintaining quality and turnaround expectations.\nDemonstrate strong negotiation skills, assertiveness, and attention to detail when managing commercial discussions.\nWork effectively both independently and as part of cross-functional teams to deliver customer and business outcomes.\nSkills for Success\nDegree in Marketing, Business Studies, Engineering, Economics, or a related discipline.\nMore than 3 years of experience in the IT or telecommunications industry.\nExperience in commercial management, pricing, business case development, or related customer-facing commercial activities.\nProficient in MS Excel and PowerPoint, with strong numerical and analytical capabilities.\nStrong pricing analysis, benchmarking, and commercial modelling skills.\nGood negotiation and stakeholder management skills.\nAble to work effectively in a dynamic and fast-paced environment, both independently and within teams.\nComfortable presenting business cases and commercial recommendations to senior management.\nAssertive and meticulous, with strong attention to detail and sound commercial judgement.\nStrong communication and collaboration skills across Sales, Finance, Product, and external vendor stakeholders.\nYour Career Growth Starts Here. Apply Now!","description_format":"text","description_chars":5090,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications","Broadband"],"lifecycle":[{"event":"open","at":"2026-09-25T15:25:06Z"}],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.736,"p_room":0.75,"age_days":10,"expected_fill_days":14,"reasons":["conf:13","velocity","win:late","comp:brand"],"computed_at":"2026-10-02T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/singtel-commercial-manager","json_url":"https://alion.io/job/singtel-commercial-manager.json","meta":{"generated_at":"2026-10-03T03:34:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3465,"day_limit":5000,"remaining_today":1535,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}