{"id":3997671,"url":"https://alion.io/job/singtel-director-cloud-infrastructure-reliability-engineering","title":"Director Cloud & Infrastructure Reliability Engineering","company":{"id":49912,"name":"Singtel","domain":"singtel.com","url":"https://alion.io/company/singtel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":97,"open_postings":8,"ghost_share":0,"stale_share":0.125,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"OpenShift","optional":false},{"name":"Platform Engineering","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-11-10T01:53:24Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T01:53:24Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Director, Cloud & Infrastructure Reliability Engineering (IME)\n\nOptus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.\nThe Director, Cloud & Infrastructure Reliability Engineering (IME) is accountable for ensuring Optus' cloud and infrastructure platforms remain reliable, resilient, secure, supportable and operationally ready throughout their lifecycle. Reporting to the Senior Director, Cloud Infrastructure Engineering, the role provides strategic engineering leadership across Infrastructure Management & Engineering (IME), Site Reliability Engineering (SRE), Level 3 Engineering Support, Platform Integration, Testing & Validation, Automation Engineering, Security Assurance and Resilience Engineering.\nWhat You’ll Do\nAccountable for platform reliability, availability, scalability, supportability and operational readiness across cloud and infrastructure services.\nDefine and govern Service Level Objectives (SLOs), Service Level Indicators (SLIs) and reliability metrics across critical production platforms.\nLead operational governance and continuous service improvement activities.\nProvide strategic leadership across cloud, compute, storage, networking, virtualisation, platform services and infrastructure technologies.\nPartner with Architecture and Engineering teams to define platform roadmaps, operational standards and future-state technology strategies.\nEstablish and mature enterprise-wide Site Reliability Engineering practices.\nDrive adoption of reliability engineering principles including SLOs, error budgets and proactive service management.\nImprove service resilience and recovery through automation and engineering-led operational improvements.\nOwn infrastructure lifecycle management strategies and governance.\nDrive remediation of technology obsolescence, ageing platforms and technical debt.\nLead technology refresh, platform replacement and migration initiatives.\nEstablish resilience engineering frameworks and operational resilience standards.\nEnsure disaster recovery, business continuity and recovery capabilities meet business requirements.\nEmbed security-by-design principles into infrastructure and platform engineering practices.\nPartner with Cyber Security teams to address vulnerabilities and reduce infrastructure risk.\nManage strategic relationships with cloud providers, technology vendors and managed service partners.\nInfluence executive stakeholders across engineering, operations, security, architecture and business teams.\nWhat makes you perfect for the role?\nTypically 15-20+ years' experience in infrastructure engineering, cloud engineering, technology operations, reliability engineering or related technology functions.\n8-10+ years' experience in senior technology leadership roles leading large-scale enterprise infrastructure and cloud environments.\nProven experience leading multi-disciplinary teams across infrastructure, operations, cloud engineering, automation, SRE, resilience and security functions.\nDemonstrated success delivering large-scale cloud transformation and infrastructure modernisation programs.\nExtensive experience managing mission-critical technology environments with high availability and resilience requirements.\nStrong experience managing operational risk, platform lifecycle management, technology debt and service reliability improvement programs.\nExperience leading major incident management, operational recovery and crisis response activities.\nProven ability to influence executive stakeholders and drive enterprise-wide engineering outcomes.\nExperience managing significant operational and capital technology budgets.\nDeep expertise across cloud platforms (AWS, Azure and/or Google Cloud), infrastructure, networking, virtualisation, storage and enterprise platforms.\nStrong knowledge of cloud-native architectures, Kubernetes/OpenShift, Platform Engineering and DevSecOps practices.\nExperience with Infrastructure as Code (Terraform, Ansible or equivalent).\nDeep understanding of observability, monitoring, telemetry and operational analytics.\nStrong understanding of cyber security, resilience engineering and disaster recovery practices.\nThe good stuff…\nCompetitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.\nFlexible working arrangements with opportunities to work three days in the office, two days remote or home.\nVibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.\nCompetitive leave policies, including additional ‘Connected’ days to focus on culture, family, health, community, or whatever’s important to you.\nWe support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.\nBuild meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).\nPut your wellbeing first with free access to counselling and support services, 24/7 - in-person, by phone, SMS, or video.\nFree Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.\nAt Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences.\nWe are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.\nWe also want to do our best to make our recruitment process inclusive.\nIf you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email  or call 1800 309 170.\nFor more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity","description_format":"text","description_chars":6275,"description_truncated":false,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Broadband"],"lifecycle":[{"event":"open","at":"2026-11-10T01:53:24Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-10T02:49:29Z"},"pay":null,"html_url":"https://alion.io/job/singtel-director-cloud-infrastructure-reliability-engineering","json_url":"https://alion.io/job/singtel-director-cloud-infrastructure-reliability-engineering.json","meta":{"generated_at":"2026-11-10T02:49:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6568,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49912},"rest":"https://alion.io/mcp/rest/get_company?id=49912"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsingtel-director-cloud-infrastructure-reliability-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsingtel-director-cloud-infrastructure-reliability-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsingtel-director-cloud-infrastructure-reliability-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/singtel-director-cloud-infrastructure-reliability-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsingtel-director-cloud-infrastructure-reliability-engineering"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3997671}},{"tool":"search_jobs","arguments":{"company":"singtel.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3997671},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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