Senior Product Manager

Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future-connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

Make an impact by:

1. Achieving Revenue and Profitability Targets

• Own the commercial performance of the Cybersecurity portfolio, including revenue, orders and profitability.

• Develop business plans and financial forecasts, manage product economics and investments, and monitor sales performance and pipeline.

• Identify new growth opportunities across SSE, Zero Trust Branch, AI Security, Cellular Security and other emerging Zero Trust capabilities.

• Work closely with Sales, Product Specialists, Marketing and technology partners to drive customer adoption, pipeline creation, cross-sell and expansion.

• Optimise pricing, commercial models, partner costs and service delivery economics.

• Grow sustainable and recurring managed-service revenue.

2. Formulating Product Strategies and Roadmaps

• Define and execute the product strategy and multi-year roadmap for the Cybersecurity portfolio.

• Align product strategy with Singtel’s business priorities, customer needs, market developments and technology partner capabilities.

• Identify and prioritise opportunities across SSE, Zero Trust Branch, AI Security, Cellular Security and emerging security capabilities.

• Assess customer needs, competitor developments, technology trends and partner roadmaps.

• Determine where Singtel should invest, differentiate, partner or develop new capabilities.

• Work with Engineering, Operations, Sales, Marketing and strategic partners to execute the product roadmap.

3. Managing the Entire Product Lifecycle

• Own the end-to-end product and service lifecycle from opportunity identification and business case development through launch, growth, optimisation and retirement.

• Translate technology capabilities into scalable and commercially viable Singtel solutions and managed services.

• Define service scope, operating models, pricing, commercial constructs, Statements of Work, service levels and support models.

• Ensure new products are operationally ready and can be effectively sold, delivered and supported at scale.

• Monitor revenue, profitability, pipeline, customer adoption, service performance and customer feedback after launch.

• Manage technology evolution, product dependencies, partner roadmap changes and end-of-life transitions.

4. Driving Go-To-Market (GTM) and Pipeline Generation

• Own and drive the GTM strategy and pipeline development for the Cybersecurity portfolio.

• Identify target customer segments, priority use cases and buyer personas.

• Develop differentiated value propositions, sales plays, messaging, solution collateral and competitive positioning.

• Develop growth opportunities across SSE, Zero Trust Branch, AI Security, Cellular Security and emerging Zero Trust capabilities.

• Identify opportunities to bundle Cybersecurity with Singtel’s connectivity, mobility, cloud and managed services.

• Work with Sales, Marketing, Product Specialists and technology partners on customer workshops, campaigns, industry events and strategic pursuits.

• Monitor pipeline coverage, conversion, customer adoption and competitive activity.

5. Working with Key Technology Partners for Continuous Innovation

• Develop and manage strategic technology partnerships, with particular focus on Zscaler.

• Maintain alignment with partner product strategies, technology roadmaps and emerging capabilities.

• Translate new partner technologies into commercially viable Singtel products and managed services.

• Drive co-innovation and joint solution development with strategic partners.

• Combine partner capabilities with Singtel’s strengths in connectivity, mobility, managed services and Cybersecurity operations.

• Manage joint business planning, roadmap alignment, commercial optimisation, sales enablement, pipeline development and joint GTM initiatives.

• Engage emerging technology and ecosystem partners where appropriate to address portfolio gaps and new opportunities.

6. Ensuring Alignment Across Teams

• Act as the central product owner across Singtel’s commercial, technical and operational teams.

• Work closely with Sales, Product Specialists, Engineering, Operations, Service Delivery, Marketing, Commercial, Finance, Legal and strategic partners.

• Establish clear product objectives, priorities, responsibilities, timelines and success measures.

• Coordinate stakeholders throughout the complete product lifecycle.

• Bring together capabilities across Cybersecurity, networking, mobility, cloud and managed services to develop integrated solutions.

• Identify and resolve technical, commercial, operational and organisational dependencies.

• Ensure products are technically viable, commercially competitive, operationally scalable and ready for customer adoption.

7. Monitoring Market Trends and Customer Needs

• Monitor market trends, customer priorities, competitive developments, regulatory changes and emerging technologies.

• Maintain a strong understanding of Zero Trust, SSE/SASE, Zero Trust Branch, AI Security, Cellular and IoT/OT security, cloud security and other emerging Cybersecurity areas.

• Engage enterprise customers, Sales teams, Product Specialists and industry stakeholders to understand changing security requirements and challenges.

• Translate customer and market insights into product requirements, new use cases, differentiated propositions and roadmap priorities.

• Evaluate global Cybersecurity vendors, managed security providers and telecommunications providers to identify competitive opportunities.

• Identify areas where Singtel can differentiate by combining Cybersecurity with connectivity, mobility, cloud and managed services.

• Anticipate emerging security challenges and identify new growth opportunities ahead of market demand.

Skills for Success:

• Degree in Cybersecurity, Computer Science, Engineering, Data Science and AI, or equivalent.
• Minimum 3 years of experience in Sales, Pre-Sales, Technical Product Marketing, Technical Business Development, or a related role.
• Zscaler Professional certification or equivalent would be advantageous.
• Experience in Cybersecurity solution design, including AI-assisted threat detection and remediation.
• Experience across different aspects of Cybersecurity, including the use of AI to improve threat detection, response and remediation.
• Experience working in a Cybersecurity Sales, Pre-Sales, Technical Marketing, or Delivery role.

Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.