{"id":2831275,"url":"https://alion.io/job/singtel-senior-technical-specialist-ausalert","title":"Senior Technical Specialist - AusAlert","company":{"id":49912,"name":"Singtel","domain":"singtel.com","url":"https://alion.io/company/singtel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":138000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Incident Management","optional":false},{"name":"Linux","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-10-19T03:22:27Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-27T12:57:53Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.\nThis role is based in Macquarie Park, Sydney. As Senior Technical Specialist, AusAlert, you’ll be a subject matter expert within our Integration & Maintenance Engineering team, responsible for the integration, testing, lifecycle management and technical support of critical messaging and public warning platforms. You’ll take ownership of AusAlert CBC and related messaging services, provide Tier 3 support, lead complex fault investigations and help ensure reliable, secure and resilient service delivery across the Optus network.\nThis is a hands-on senior technical role requiring independent judgement, technical leadership and a willingness to participate in late-night and weekend work when required.\nWhat You'll Do\nOwn Tier 3 technical support for AusAlert CBC and related messaging platforms, leading complex fault analysis, root-cause investigations and vendor escalations.\nExecute recovery and restoration activities, manage AusAlert configuration and implement approved patches, upgrades, capacity changes and other lifecycle activities.\nMaintain integration and interoperability across CBE systems, MME and AMF platforms, broadcast gateways and other network interfaces.\nAnalyse broadcast performance, capacity and congestion, recommending improvements that support reliable mass alerts and multi-RAT broadcasts.\nLead testing, integration and production cutovers for new software, hardware, features and services, including appropriate validation and rollback procedures.\nSupport security, audit and regulatory requirements, while maintaining production-level test environments and accurate engineering documentation.\nProvide technical leadership, coaching and mentoring to Operations, Tier 1 teams, junior engineers and the wider business during incidents, drills and emergency exercises.\nWhat makes you perfect for the role?\nA technical qualification in Telecommunications Engineering or a related discipline, or equivalent practical experience, years’ telecommunications experience including 2 or more years in Tier 2 operations.\nStrong experience with mobile network messaging platforms and protocols, including 4G and 5G technologies, IP networking, platform administration and Linux or Unix.\nDemonstrated capability in fault analysis, major incident management, log and trace analysis, capacity management and troubleshooting across complex network environments.\nExperience with testing methodologies, proof-of-concept activities, integration testing, production deployments, automation, virtualisation and CI/CD environments.\nExcellent communication and stakeholder management skills, with the confidence to work with vendors, carriers, cross-functional teams and senior leaders.\nA proactive and collaborative approach, with the ability to work autonomously, manage multiple priorities and participate in late-night and weekend activities when required.\nThe good stuff…\nCompetitive remuneration and employee discounts.\nMake life easier and more affordable with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.\nFlexible working arrangements with opportunities to work three days in the office, two days remote or home.\nVibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.\nCompetitive leave policies, including additional ‘Connected’ days to focus on culture, family, health, community, or whatever’s important to you.\nWe support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.\nBuild meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).\nPut your wellbeing first with free access to counselling and support services, 24/7 - in-person, by phone, SMS, or video.\nFree Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.\nAt Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences.\nWe are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.\nWe also want to do our best to make our recruitment process inclusive.\nIf you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email  or call 1800 309 170.\nFor more information on Diversity, Inclusion & Belonging at Optus, please visit Optus Diversity, Inclusion & Belonging.","description_format":"text","description_chars":5062,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Broadband"],"lifecycle":[{"event":"open","at":"2026-10-19T03:22:27Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.891,"p_room":0.9,"age_days":8,"expected_fill_days":21,"reasons":["conf:16","velocity","win:mid","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/singtel-senior-technical-specialist-ausalert","json_url":"https://alion.io/job/singtel-senior-technical-specialist-ausalert.json","meta":{"generated_at":"2026-10-27T14:18:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2759,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49912},"rest":"https://alion.io/mcp/rest/get_company?id=49912"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsingtel-senior-technical-specialist-ausalert"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsingtel-senior-technical-specialist-ausalert"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsingtel-senior-technical-specialist-ausalert"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/singtel-senior-technical-specialist-ausalert\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsingtel-senior-technical-specialist-ausalert"}]}