{"id":1933681,"url":"https://alion.io/job/singtel-senior-technical-specialist-ran","title":"Senior Technical Specialist RAN","company":{"id":49912,"name":"Singtel","domain":"singtel.com","url":"https://alion.io/company/singtel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":144000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-05T22:47:59Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-12T23:34:51Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.\nAs the Senior Technical Specialist, T2 RAN Ops, you’ll play a key role in ensuring the optimal performance and availability of the Optus RAN Network to maintain a high standard of customer experience. You’ll provide hands-on technical operational support and contribute to the technical governance of suppliers across Incident, Change, and Problem Management. You’ll also play a critical role in supporting the Radio Access portion of the Satellite Site network (delivered via VSAT geostationary backhaul and aggregated in a Hetnet Gateway co-located with VSAT equipment). Working initially during business hours (subject to change as the network evolves), you’ll collaborate closely with managed service providers, vendors, and internal engineering teams to implement network strategies and enhance operational effectiveness.\nWhat You’ll Do\nExecute technical operational processes and provide technical support to maintain network availability.\nRespond to and assist in resolving incidents escalated by Managed Services where issues are not immediately resolvable.\nSupport Problem Management by contributing to root cause analysis and corrective action recommendations.\nManage and respond to escalations from Service Assurance Managers on critical incidents under guidance.\nAssist with planning and execution of network changes, expansions, and upgrades.\nRecommend improvements to network design to enhance performance and reliability.\nEnsure all planned changes meet Optus’ quality and performance policies.\nSupport continuous improvement activities alongside Engineering, Vendors, and Managed Services.\nContribute to tools strategy and automation initiatives by providing operational insights.\nParticipate in alarm filtering, correlation analysis, and service assurance automation efforts.\nProvide operational input into weekly/monthly KPI and SLA reporting processes.\nAct as a point of knowledge for peers and contribute to team knowledge sharing and training initiatives.\nWhat You Bring\nA relevant degree in Engineering (Communications, Electrical or similar) or Diploma with extensive related work experience.\n10+ years in the Mobile/Mobile-Satellite industry, with particular expertise in VSAT, IP, RF and cellular backhaul.\nAdvanced technical understanding of VSAT, RF, IP and 3G/4G cellular systems.\nStrong problem-solving skills with the ability to investigate and escalate effectively.\nExcellent troubleshooting skills across various subsystems to deliver and assure end-to-end VSAT and Mobile backhaul services.\nExperience with protocol-level application testing and troubleshooting.\nCybersecurity skills and operational experience.\nVendor and Customer management and negotiation skills.\nStrong communication and collaboration skills across technical and non-technical stakeholders.\nITIL framework compliance and adherence experience.\nThe good stuff…\nCompetitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.\nFlexible working arrangements with opportunities to work three days in the office, two days remote or home.\nVibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.\nCompetitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.\nWe support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.\nBuild meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).\nPut your wellbeing first with free access to counselling and support services, 24/7 - in-person, by phone, SMS, or video.\nFree Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.\nAt Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences.\nWe are committed to ensuring that our application process provides an equal opportunity for all. If you need support or accessibility adjustments during the application process, please reach out to us at  or 1800 309 170.\nWe also want to do our best to make your interview process a smooth one. So please let us know if you need any adjustments or support ahead of your interview.\nFor more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity","description_format":"text","description_chars":4796,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications","Broadband"],"lifecycle":[{"event":"open","at":"2026-10-05T22:47:59Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.859,"p_room":0.9,"age_days":7,"expected_fill_days":17,"reasons":["conf:6","velocity","win:mid","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/singtel-senior-technical-specialist-ran","json_url":"https://alion.io/job/singtel-senior-technical-specialist-ran.json","meta":{"generated_at":"2026-10-13T16:19:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24814,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49912},"rest":"https://alion.io/mcp/rest/get_company?id=49912"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsingtel-senior-technical-specialist-ran"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsingtel-senior-technical-specialist-ran"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsingtel-senior-technical-specialist-ran"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/singtel-senior-technical-specialist-ran\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsingtel-senior-technical-specialist-ran"}]}