{"id":1563752,"url":"https://alion.io/job/singtel-technical-specialist-transmission-core","title":"Technical Specialist Transmission Core","company":{"id":49912,"name":"Singtel","domain":"singtel.com","url":"https://alion.io/company/singtel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Macquarie Park, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":144000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-01T05:21:02Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-12T23:34:51Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.\nThe Technical Specialist collaborates closely with managed service providers, vendors, and internal engineering teams to implement network strategies and enhance operational effectiveness. This role is a feeder to the Senior Technical Specialist, and as such, provides development opportunities in stakeholder engagement, complex fault resolution, and leadership capability.\nOperating within a Tier 2 Network Operations team, the specialist provides 24x7 support on a rotating roster based in Network Operations Centre in Macquarie Park. In addition to resolving complex technical issues and mentoring less experienced team members, the role requires strong collaboration with managed service providers, equipment vendors, and internal engineering teams to support the implementation of network strategies, solution onboarding, and ongoing operational improvements.\nLocation: 100% on site at Macquarie Park, Sydney \nWork Pattern: Rotating shift roster, including morning, afternoon and night \nWhat You’ll Do\nExecute technical operational processes and provide technical support to maintain network availability.\nRespond to and assist in resolving incidents escalated by Managed Services where issues are not immediately resolvable.\nSupport Problem Management by contributing to root cause analysis and corrective action recommendations.\nManage and respond to escalations from Service Assurance Managers on critical incidents under guidance.\nAssist with planning and execution of network changes, expansions, and upgrades.\nRecommend improvements to network design to enhance performance and reliability.\nEnsure all planned changes meet Optus’ quality and performance policies.\nSupport continuous improvement activities alongside Engineering, Vendors, and Managed Services.\nContribute to tools strategy and automation initiatives by providing operational insights.\nParticipate in alarm filtering, correlation analysis, and service assurance automation efforts.\nProvide operational input into weekly/monthly KPI and SLA reporting processes.\nAct as a point of knowledge for peers and contribute to team knowledge sharing and training initiatives.\nWhat You Bring\nA Bachelor’s Degree in Engineering, Telecommunications or Science discipline.\nMinimum 5 years’ hands-on experience in multi-vendor Metro/Long-Haul DWDM networks.\nSolid understanding of DWDM technologies (ROADM, TOADM, Optical Amplifiers), SyncE and PTP protocols.\nExperience supporting technology and vendors in a fast-paced operational environment.\nStrong problem-solving skills with the ability to investigate and escalate effectively.\nStrong communication and collaboration skills across technical and non-technical stakeholders.\n\nThe good stuff…\nCompetitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.\nFlexible working arrangements with opportunities to work three days in the office, two days remote or home.\nVibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.\nCompetitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.\nWe support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.\nBuild meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).\nPut your wellbeing first with free access to counselling and support services, 24/7 - in-person, by phone, SMS, or video.\nFree Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.\nAt Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences.\nWe are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.\nWe also want to do our best to make our recruitment process inclusive.\nIf you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email  or call 1800 309 170.\nFor more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity","description_format":"text","description_chars":4895,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications","Broadband"],"lifecycle":[{"event":"open","at":"2026-10-01T05:21:02Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.801,"p_room":0.75,"age_days":12,"expected_fill_days":17,"reasons":["conf:6","velocity","win:late","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/singtel-technical-specialist-transmission-core","json_url":"https://alion.io/job/singtel-technical-specialist-transmission-core.json","meta":{"generated_at":"2026-10-13T18:29:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":40302,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49912},"rest":"https://alion.io/mcp/rest/get_company?id=49912"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsingtel-technical-specialist-transmission-core"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsingtel-technical-specialist-transmission-core"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsingtel-technical-specialist-transmission-core"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/singtel-technical-specialist-transmission-core\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsingtel-technical-specialist-transmission-core"}]}