Enterprise Solution Architect

The candidate will have responsibilities across the following functions:

Customer engagement:

• Act as the technical point of contact for client stakeholders.
• Run workshops, present options and trade-offs, and keep customers close from kickoff through go-live.
• Sustained customer interaction is central to this role, not a handoff after discovery.

Solution architecture:

• Lead discovery with client stakeholders and turn business requirements into a target Salesforce architecture across Sales Cloud, Service Cloud, Experience Cloud, and the core Platform.
• Design the data model. Decide where standard objects fit and where a custom object earns its place.
• Own the architecture for engagements that span several clouds and connect to systems of record like SAP.

Technical architecture:

• Design Lightning Web Components, Apex services, page layouts, and automation. Weigh declarative against programmatic on every decision.
• Design integrations end to end. Choose the mechanism, define the contract, and make sure it holds under real data volumes.
• Set the standards the development team builds against, and review their work against those standards.

Delivery:

• Break large, ambiguous programs into solution designs, then into tickets a developer can pick up and ship.
• Write the specifications, sequence the work, and unblock the team through the build.
• Stay accountable from discovery to go live.

AI-native delivery:

• Use the current generation of AI tools to accelerate design, specification, code, and review.
• Help set how the firm uses these tools, so every engagement gets faster without getting sloppier.

Requirements:

• Deep knowledge of the core Salesforce clouds: Sales, Service, Platform, and Experience.
• Strong platform depth: Lightning Web Components, Apex, standard and custom objects, flows, and the security model.
• Sound judgment on tradeoffs. You can say when to use a standard object over a custom one, and a standard component over a custom one, and defend the call.
• Strong integration design. You have connected Salesforce to enterprise systems, especially SAP S/4HANA, SAP CX, and Microsoft Outlook, and you can reason about the right mechanism (API, middleware, event) for each case.
• A track record of breaking large programs into executable work a development team can run with.
• The ability to work as a technical architect, not just a diagram author. You still design components, write reference code, and own hard technical decisions.
• Strong written and verbal communication. You can hold a room of client executives and a room of developers on the same day.
• Fluency with AI tools and a real appetite to push what they can do in delivery.

Nice to Have:

• Experience with additional clouds: Revenue Cloud, Manufacturing Cloud, Industry Cloud Platform Automations, Agentforce, and Data Cloud.
• Experience designing in a manufacturing setting, especially with Manufacturing Cloud. This is a strong plus given our client base.
• Experience integrating through MuleSoft or SAP Cloud Platform Integration.
• Experience at a systems integrator or consultancy delivering across multiple client engagements.

Certifications:

Certifications are a signal, not a substitute for the work. We weight the following:

• Salesforce Application Architect and System Architect (required).
• Certified Technical Architect (strongly preferred).
• Domain designer credentials: Integration Architecture, Data Architecture and Management, Sharing and Visibility, Development Lifecycle and Deployment.
• Platform Developer I and II.
• AI Specialist and Agentforce Specialist, which enterprise clients increasingly ask for by name.