{"id":1755339,"url":"https://alion.io/job/sire-life-sciences-customer-service-coordinator-2","title":"Customer Service Coordinator","company":{"id":2218112,"name":"SIRE Life Sciences","domain":"sire-search.com","url":"https://alion.io/company/sire-search","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":{"grade":"B","score":75,"open_postings":27,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Breda, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":58000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-03T19:50:44Z","board_verified":false,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Company Overview:A dynamic organization based in Breda that specializes in delivering quality products to clients. They are committed to providing excellent customer service and seamless order management, supporting both local and international markets.\nJob Description:\nWe are seeking a dedicated Customer Service Coordinator to be the primary point of contact for customers and logistics partners. This role involves managing the order process from receipt through to delivery, ensuring smooth communication and coordination across teams.\nResponsibilities:\n-Serve as the first contact for customer and logistics inquiries regarding orders and deliveries.\n-Ensure accurate and timely processing of all customer orders and shipments.\n-Track order progress and inventory levels; liaise with the appropriate teams to resolve any issues.\n-Handle customer claims and complaints independently, issuing credit notes when necessary.\n-Create and maintain customer-specific work instructions, ensuring they are kept up to date.\n-Process consignment and export orders accurately within the system.\n-Contribute ideas to improve departmental processes and efficiency.\n-Collaborate closely with sales, logistics, and external service providers to ensure customer satisfaction.\nRequirements:\n-Completed MBO diploma, preferably in Customer Service or related field.\n-At least 2 to 3 years of experience in a similar customer service role, ideally within the food industry.\n-Available from October 2026 to February 2027, working 32 to 40 hours per week.\n-Flexibility to work on-site three days a week (Tuesday, Wednesday, Thursday) with -possible remote work on Monday and Friday.\n-Good command of both Dutch and English.\n-Experienced in working quickly and accurately, with a structured approach.\n-Able to start within a short time frame and with minimal planned time off during the assignment.\nOther Information:\nIf you are interested and want to apply, please submit your application via the apply button below and contact me.\n59077","description_format":"text","description_chars":2019,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-03T10:30:45Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.298,"p_room":0.6,"age_days":27,"expected_fill_days":28,"reasons":["conf:513","agency","stale_co","win:late","crowd:junior,brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/sire-life-sciences-customer-service-coordinator-2","json_url":"https://alion.io/job/sire-life-sciences-customer-service-coordinator-2.json","meta":{"generated_at":"2026-10-25T06:19:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8712,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2218112},"rest":"https://alion.io/mcp/rest/get_company?id=2218112"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsire-life-sciences-customer-service-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsire-life-sciences-customer-service-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsire-life-sciences-customer-service-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sire-life-sciences-customer-service-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsire-life-sciences-customer-service-coordinator-2"}]}