Associate Test Analyst

WELCOME TOSITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward - we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

ABOUT THE ROLE & TEAM

As an Associate Automation Test Analyst within the Technology and Engineering Borders department, you will help ensure the quality, reliability, and operational readiness of hardware-integrated software products. You will test complete product workflows across software, devices, and supporting infrastructure, investigate defects, and collaborate with development, product, and delivery teams to improve product quality.

This is a role suited to a candidate with approximately 1 to 2 years of relevant software testing and automation experience. Due to the hands-on nature of the product and access to specialist hardware and test environments, the role requires working from the office five days per week. Occasional travel to other offices, laboratories, customer sites, or deployment locations may also be required.

WHAT YOU’LL DO

• Create, maintain, execute, and review functionality, integration, system, regression, and hardware software test cases.

• Validate end-to-end product workflows involving embedded systems, biometric or peripheral devices, gates, kiosks, monitoring applications, and backend services.

• Develop and maintain automated test frameworks and test suites using AI-driven automation techniques to improve test coverage, efficiency, and quality.

• Use AI tools to accelerate test design, test data preparation, defect analysis, automation development, and regression coverage.

• Perform hardware validation, compatibility testing, performance testing, stress testing, and failure diagnostics.

• Investigate defects using application logs, device logs, database evidence, network traces, and debugging tools; document clear reproduction steps and supporting evidence.

• Work closely with developers and other engineers to isolate and resolve software, hardware, configuration, and environment issues.

• Contribute to test planning, estimation, traceability, quality reporting, and release-readiness activities within an Agile delivery model.

• Maintain test assets, product documentation, troubleshooting guidance, and lessons learned.

• Support demonstrations, deployments, and product validation activities when required, including occasional travel.

Qualifications

ABOUT YOUR SKILLS

• Approximately 1 to 2 years of software testing, system testing, hardware validation, or a related engineering experience.

• Practical knowledge of software testing methodologies, defect management, regression testing, and test evidence.

• Hands-on experience creating and maintaining automated tests.

• AI-assisted test automation capability is mandatory, including practical use of AI tools to design, generate, review, maintain, or optimise automated tests.

• Ability to troubleshoot integrated hardware and software solutions using structured diagnostic techniques.

• Working knowledge of at least one programming or scripting language, such as Java, C#, Python, or JavaScript.

• Understanding APIs, databases, logs, version control, and continuous integration of pipelines.

• Strong analytical, problem-solving, communication, and teamwork skills.

• Ability to work effectively under delivery pressure and manage priorities in a product environment.

• Understanding Agile principles and collaborative delivery practices.

• Ability to work from the office five days per week and travel occasionally when required.
• Degree, diploma, or equivalent practical experience in Computer Science, Software Engineering, Electronics, Electrical Engineering, Computer Engineering, or related discipline.

NICE-TO-HAVE

• Knowledge of hardware devices, hardware software integration, and hardware validation or testing will be an added advantage.
• Relevant testing or automation certification is beneficial but not essential.

• Experience with automation tools or frameworks such as Robot Framework, Selenium, Playwright, Appium, REST-assured, or equivalent.

• Exposure to Azure DevOps, test-management tools, SQL, REST APIs, Linux or Windows administration, Docker, and CI/CD pipelines.

• Awareness of secure testing, accessibility, performance testing, and operational monitoring.

WORK ARRANGEMENTS

• Office-based attendance is required five days per week because the role involves hands-on access to the product, specialist hardware, devices, and test environments.

• Occasional travel may be required to support product validation, demonstrations, deployments, laboratories, other SITA offices, or customer sites.

• Flexibility may be required during critical testing, release, demonstration, or deployment activities.

WHAT WE OFFER

We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team’s needs)

Flex Day: Make your workday suit your life and plans.

Flex Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Salary / Compensation Note

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