Solution Engineer, Manager
Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Oct 7, 2026.
WELCOME TO SITA
SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.
Ready to redefine air travel? The journey starts here, with you at SITA.
ABOUT THE ROLE & TEAM:
As an Airport Solution Engineer, Manager, you will support the solution design by orchestrating the solution and technology choices within SITA Airport portfolio/product solutions used to meet the business requirements of SITA customers. This includes providing guidance/advise in the proposal implementation and deployment for any new or existing product developments as part of a customer solution.
WHAT YOU WILL DO:
- Provide the technical qualification and own the technical parts of proposals submitted to customers through knowledge of SITA portfolio solutions and evolving technologies in ATI industry.
- Design / coordinate development of standard and complex solutions which may involve multiple parties both internally and externally including the selection of 3rd party vendor to meet customer requirements.
- Building business case that comprises of all the solution components that includes both software and infrastructure solution and pricing, and getting stakeholders’ concurrence on the same, and getting business approval.
- Handing over the solution to Delivery organization for the successful customer bid and supporting the delivery over a period to get the solution delivered as per the solution designed.
- Promote SITA by furnishing customers with comprehensive up-to-date information on current products product enhancements and new solutions through customer meetings and workshops. Facilitate designs to be efficiently implemented Right the First Time (RFT) and supported operationally.
- Support account team or competency centers during the pre-contract phases (qualification proposal and contract) with technical designs and advice.
- Participate in the development of technical account strategies with the sales team to ensure maximum account penetration and commercial benefits for SITA in the long term.
Qualifications
EXPERIENCE:
- Degree or equivalent experience in Engineering or Computer Technologies
- 10+ years of experience of experience in Information Technology Industry.
- 8+ years of experience in technical Pre-Sales or consulting (business and technical) role.
- 5+ years of experience in Airport Transport Industry technology.
- Well versed in Airport business solutions is mandatory, including Airport Passenger Processing Systems (such as Common-Use, Passenger Reconciliation, Passenger Flow Management, Self Service and Biometric Solution, DCS Integration, LDCS, etc.), Baggage Management Systems (such as Baggage Reconciliation, Bag Message, Lost & Found, etc.), and Airport Operation Systems (such as AODB, Fixed and Mobile Resource Management, ACDM, Airport Vision, Airport Voice, etc.).
- Familiar with Airport solution infrastructure, e.g., on-prem and cloud hosting, software stack, edge equipment, and airport common-use peripherals, etc.
- Having Airport certification (IATA/ICAO) is great plus.
WHAT WE OFFER
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
Flex Week: Work from home up to 2 days/week (depending on your team's needs)
Flex Day: Make your workday suit your life and plans.
Flex-Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
Salary / Compensation Note
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Salary / Compensation Note
Hidden (-999)