{"id":3767912,"url":"https://alion.io/job/sitero-pmo-project-manager","title":"PMO Project Manager","company":{"id":4422727,"name":"Sitero","domain":"sitero.com","url":"https://alion.io/company/sitero","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"21 CFR Part 11","optional":false},{"name":"CAPA","optional":false},{"name":"GCP","optional":false},{"name":"GDPR","optional":false},{"name":"ServiceNow","optional":false},{"name":"Good Clinical Practice","optional":true},{"name":"ICH Guidelines","optional":true},{"name":"Jira","optional":true},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-11-04T20:41:03Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-08T05:17:23Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Sitero is an emerging leader in clinical services and software solutions for the life sciences industry. We have experience and expertise in a diverse range of therapeutic areas and focus on innovative, technology-enabled solutions that allow our clients to focus on their core strengths. For early phase studies through Phase III clinical trials, our experienced team delivers high-touch services and technology to ensure the safety of all stakeholders across the clinical research community with an emphasis on ethics, compliance, and innovation.\nJob Title: PMO Project Manager\nLocation: Remote (Poland)\nFunction: Project Management Office (PMO)\nEmployment Type:Indefinite\nESSENTIAL DUTIES AND RESPONSIBILITIES:\nThe PMO Project Manager manages assigned projects or workstreams within established PMO standards and governance, ensuring they are planned, monitored, communicated, and delivered with discipline and consistency.\nProject management at Sitero is the application of standardized processes, tools, and leadership practices to guide cross-functional teams in delivering projects from Initiation through Closure. It ensures alignment to scope, schedule, cost, quality, compliance, and stakeholder expectations while managing risks, dependencies, and changes throughout the project lifecycle across one or more of Sitero’s eClinical platforms (e.g., EDC, RTSM, CTMS) or contracted services (e.g., Clinical Operations, Data Management). Sitero’s Project Life Cycle (PLC) phases are Initiation → Planning → Execution (Implementation) → Monitoring & Controlling (Maintenance) → Closure. “Client” refers to the contracting organization, which may be a study sponsor, a contract research organization (CRO), or another organization such as a technology vendor or partner.\nProject Planning & Lifecycle Management\nManage projects or workstreams through all phases of the Project Life Cycle (PLC), from Initiation through Closure, within defined scope, schedule, and budget.\nManage multiple concurrent client engagements, balancing priorities, timelines, and resources across studies, projects, and services.\nLead the sales-to-delivery handoff for assigned clients, partnering with Business Development and the PMO Program Director; review the Statement of Work (SOW), scope, timelines, financial terms, and risk profile.\nSet up the project in enterprise systems (e.g., Rocketlane, ServiceNow) and complete required administrative setup during the Initiation phase.\nEstablish realistic high-level timelines during the Initiation phase and baseline them during Planning to support requirements management and client expectations.\nDevelop and maintain integrated project plans, including milestones, dependencies, resource allocations, and risk, issue, and action logs.\nReview timelines routinely with the project team and client to keep delivery tasks (configuration, documentation, testing, delivery, maintenance, and close-out) on schedule.\nManage formal change control, including scope change requests, impact assessments, and forecast updates.\nTrack and report project KPIs, health, and budget performance; escalate risks, issues, and dependencies to the PMO Program Director to support timely decisions.\nCoordinate quality events, audits, interim analyses, database locks, and compliance activities as applicable.\nCoordinate the Closure phase, including client acceptance, final deliverables, system decommissioning, resource release, financial close-out, archival per QA and regulatory requirements, and lessons learned.\nPMO Governance & Standards\nProvide regular reporting to clients, PMO leadership, and delivery stakeholders.\nApply PMO standards, templates, and reporting practices consistently across assigned work.\nMeet PMO Service Level Agreements (SLAs) on assigned projects; escalate SLA risks to the PMO Program Director.\nClient & Stakeholder Management\nServe as primary point of contact for the client and internal stakeholders on assigned projects; lead internal and external meetings.\nManage client expectations, proactively communicating risks, scope changes, and delivery updates.\nPrepare and distribute agendas, minutes, action logs, status reports, change requests, and client communications promptly; track follow-up actions.\nManage escalated client issues through resolution, in coordination with Support; route complex escalations to the PMO Program Director.\nLead post-implementation client training and manage client product version upgrades.\nRepresent client requirements to Development during product delivery.\nMonitor client satisfaction, adoption, and early risk signals on assigned projects; support CSAT/NPS collection; and report concerns to the PMO Program Director.\nIdentify upsell, expansion, and service enhancement opportunities and share them with the PMO Program Director and Business Development.\nApplication & Technical Support\nMaintain sufficient knowledge of Sitero’s eClinical platforms (EDC, RTSM, CTMS, eConsent, Payments) to support clients and facilitate discussions with product SMEs.\nEngage SMEs early in each phase to ensure requirements and scope are complete.\nWork with Implementation, Programming, Quality Control, Data Management, Support, and Training teams to resolve project issues.\nSupport product deployment, build testing, and validation of outputs (e.g., reports, data listings) as required by project scope.\nSupport development of project documentation (e.g., source documents, completion guidelines, user guides) as required by project scope.\nQuality & Compliance\nAdhere to all organizational SOPs and work instructions; apply PMO quality standards on assigned projects.\nCreate, maintain, and version-control project documentation, ensuring it is accurate, current, and stored in controlled repositories per PMO standards and SOPs, consistent with GCP, 21 CFR Part 11, and client requirements, so it remains inspection-ready.\nProvide input to SOP reviews related to project management.\nPrepare for and participate in internal and external audits and inspections; contribute to audit and inspection response documentation and related quality investigations.\nComplete assigned CAPA and deviation actions on time and contribute to root cause analysis.\nMaintain strict confidentiality of blinded and unblinded data in all communications.\nHandle personal and protected data in accordance with SOPs and applicable data privacy requirements (e.g., EU GDPR).\nOrganizational & Professional Contribution\nShare knowledge and support onboarding and knowledge transfer for new team members.\nProvide oversight of projects owned by PMO Associate Project Managers as assigned, and share performance input with the PMO Program Director.\nPropose workflow improvements that increase team efficiency and client service quality.\nCollaborate with internal staff to resolve project issues; escalate when appropriate.\nParticipate in company-sponsored training, product demos, and release update meetings relevant to the role.\nMaintain current knowledge of industry trends, standards, regulatory requirements, tools, and eClinical technology.\nPerform other duties as assigned.\nSuccess Measures\nAssigned projects are well planned, well controlled, and clearly communicated.\nProject documentation, logs, and reporting remain current and reliable.\nRisks, issues, and changes are tracked consistently and addressed promptly.\nStakeholders experience organized, proactive project coordination.\nClient satisfaction on assigned projects is maintained or improved, and at-risk signals are raised early.\nPMO standards are applied consistently across assigned work.\nEDUCATION AND EXPERIENCE REQUIRED:\nEducation & Certification\nBachelor’s degree in life sciences, clinical research, business administration, information technology, project management, or a related field; or an associate degree plus 2 additional years of relevant experience; or an equivalent combination of education and experience.\nCAPM, PMP, or equivalent project management certification is an advantage.\nExperience\n2+ years of project management and/or clinical trial experience within a life sciences organization (e.g., CRO, pharmaceutical, biotechnology, or eClinical technology provider).\n1+ year of experience in client-facing or client engagement roles.\nExperience in software or technical project delivery, or working knowledge of the software delivery lifecycle and methodology, is highly desirable.\nDemonstrated experience managing project budgets, timelines, risks and issues, change control, and cross-functional deliverables.\nWorking knowledge of ICH E6 Good Clinical Practice (GCP), 21 CFR Part 11, EU GDPR, and other applicable FDA, EMA, and global regulatory requirements as they apply to eClinical systems, services, and project documentation, and a basic understanding of clinical trial design, data flow, and Trial Master File (TMF) standards.\nProficiency with Microsoft Office Suite.\nExperience with eClinical platforms and/or services (e.g., EDC, RTSM, CTMS, eConsent, data management, site and patient payments) and project management tools (e.g., Rocketlane, ServiceNow, MS Project, Jira).\nAdditional Skills & Competencies\nAble to lead cross-functional teams and drive accountability without direct reporting authority.\nStrong verbal and written communication and meeting facilitation skills with internal teams and external clients.\nHandles difficult, ambiguous, and high-pressure situations with professionalism and sound judgment.\nStrong problem-solving and analytical skills; diagnoses root causes and proposes alternatives.\nHighly organized and detail-oriented; manages multiple priorities and meets deadlines.\nWorks effectively in global teams across time zones and cultures.\nDemonstrates integrity and accountability; models Sitero’s values.\nCOMPENSATION & BENEFITS:\nSitero offers a competitive compensation and benefits package, including base salary, variable pay, paid time off, and healthcare and retirement benefits.\nEMPLOYMENT TYPE:\nFull-time, permanent, Indefinite\nCOMMITMENTS:\nStandard hours: 40 hours per week, Monday-Friday, with a one-hour lunch; additional hours as needed.\nExtended computer use.\nTravel: up to 20% if needed.\nDISCLAIMER:\nSitero is an equal opportunity employer and welcomes all job applicants. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.","description_format":"text","description_chars":10517,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Health Care","Clinical Trial Services (CRO)","Clinical Trial Software"],"lifecycle":[{"event":"open","at":"2026-11-04T20:41:03Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":28,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/sitero-pmo-project-manager","json_url":"https://alion.io/job/sitero-pmo-project-manager.json","meta":{"generated_at":"2026-11-08T07:06:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15399,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4422727},"rest":"https://alion.io/mcp/rest/get_company?id=4422727"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsitero-pmo-project-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsitero-pmo-project-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsitero-pmo-project-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sitero-pmo-project-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsitero-pmo-project-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3767912}},{"tool":"search_jobs","arguments":{"company":"sitero.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3767912},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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