{"id":3481377,"url":"https://alion.io/job/sitime-principal-engineer-customer-quality","title":"Principal Engineer, Customer Quality","company":{"id":58930,"name":"SiTime","domain":"sitime.com","url":"https://alion.io/company/sitime","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Clara, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":148320,"max":203940,"currency":"USD","period":"year","gross":null,"usd_annual":203940},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"FMEA","optional":true},{"name":"Statistical Process Control","optional":true}],"status":"live","first_seen_at":"2026-10-16T01:07:33Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-02T11:38:24Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"About SiTime\nSiTime is the Precision Timing company. \nTiming is the heartbeat of all electronics, ensuring performance, resilience and scalability. For decades, quartz devices, non-silicon technology, have kept systems in sync, but they struggle in harsher, more demanding environments. MEMS-based Precision Timing delivers greater accuracy, smaller size and resilience. Today, MEMS timing powers over 400 applications, including high-growth ones in AI datacenters, automated driving, industrial and humanoid robots, wearables and IoT.\nOur semiconductor MEMS programmable solutions offer a rich feature set that enables customers to differentiate their products with higher performance, smaller size, lower power, and better reliability. With more than 4 billion devices shipped, SiTime is changing the timing industry. For more information, visit: www.sitime.com.\nJob Summary\nOwns driving customer interactions and acts as the primary liaison to SiTime’s customers on quality and reliability topics regarding our products and services. Responsible for investigating and resolving quality issues, while communicating with customers and coordinating with internal teams to implement corrective actions.It is not necessary to meet all job requirements to be a qualified candidate for the position. \nResponsibilities:\nAccountable for coordinating the investigation of customer complaints in partnership with local FA/PE teams and responsible to communicate outcome to the customer including claim management\nPartner with engineering and FA teams during quality issues to ensure internal global alignment and manages the relationship with the customer\nReviews and submits customer requested documentation such as product qualification and reliability report, 8D and FA reports etc.\nCoordinates and actively participates in customer quality related activities, such as RFI and/or audits\nAccountable for PPAP preparation, successful PPAP outcome and customer approval\nProactively visits the customer and their factory site as needed or requested\nDrive cross-functional initiatives to address customer issues resulting in demonstrable customer score-card improvement. \nQualifications & Requirements (Education must be included): \nMinimum BS degree in engineering, business, quality, or related l disciplines.\nBackground in semiconductor manufacturing processes (Ex: Wafer fab, Package assembly, Test) is required.\nMinimum of 10 years of experience in customer, manufacturing, or supplier quality role in semiconductor area.\nKnowledge of CMOS and MEMS (Micro Electro-Mechanical Systems) devices is a plus.\nExcellent proficiency with structured problem-solving methodologies (Ex: 8D problem solving, Fish bone analysis, 5-Why, Is/Is-Not analysis, etc.).\nCompetent in quality tools and process/production control methods such as: APQP, Control Plans, FMEA, GD&T, MSA, PPAP, SPC etc.\nDesired Characteristics & Attributes: \nExcellent self-motivation and drive to make an impact.\nDesire to actively learn.\nAbility to manage and collaborate with a variety of cross-functional team members.\nExcellent organizational and follow-up behavior along with written, verbal and presentation skills \nStrong attention to detail, project management and organization skills, and ability to manage multiple projects at the same time in a fast-paced environment with minimal supervision.\nCompensation: \nAt SiTime, we believe great work deserves great rewards. We offer a comprehensive and highly competitive compensation package designed to attract top talent. The final offer is determined by factors such as location, experience, education, and training.\nIn addition to base salary, this role is eligible for a quarterly bonus tied to the achievement of innovation goals-reflecting our commitment to recognizing meaningful impact. We also offer equity grants, providing a meaningful opportunity to share in the company’s future growth and success.\nBenefits offered: 401k plan, health and wellness that includes medical, dental, vision, life, parental leave, legal services, and time off plans.\nSiTime is an Equal Opportunity Employer. We treat each person fairly and we do not tolerate discrimination or harassment against anyone on the basis of any protected characteristics, including race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, pregnancy, political affiliation, protected veteran status, protected genetic information, or marital status or other characteristics protected by law. SiTime participates in the E-Verify program.\nLearn More about SiTime: Review the Get to Know SiTime section of our career page to explore our culture, values, and what makes us unique. \nInnovation on Top - Philosophies of Innovation with Rajesh Vashist\nFabrication Knowledge - An Interview with Rajesh Vashist\n SiTime Corporation - YouTube\nPay Range\n$148,320—$203,940 USD","description_format":"text","description_chars":4906,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Passive Components & Connectors","Analog & Power Semiconductors"],"lifecycle":[{"event":"open","at":"2026-10-29T20:14:17Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 19 · green card filings: 3","filings_12m":19,"filings_prev_12m":10,"green_card_filings_12m":3,"median_offered_wage_usd":140455,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.857,"p_room":0.9,"age_days":17,"expected_fill_days":26,"reasons":["conf:3","velocity","win:mid","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":203940,"is_top_pay":true},"html_url":"https://alion.io/job/sitime-principal-engineer-customer-quality","json_url":"https://alion.io/job/sitime-principal-engineer-customer-quality.json","meta":{"generated_at":"2026-11-02T12:50:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17489,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58930},"rest":"https://alion.io/mcp/rest/get_company?id=58930"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsitime-principal-engineer-customer-quality"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsitime-principal-engineer-customer-quality"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsitime-principal-engineer-customer-quality"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sitime-principal-engineer-customer-quality\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsitime-principal-engineer-customer-quality"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3481377}},{"tool":"search_jobs","arguments":{"company":"sitime.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3481377},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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