{"id":2185297,"url":"https://alion.io/job/sitreps-general-manager-home-services","title":"General Manager, Home Services","company":{"id":685151,"name":"Sitreps","domain":"sitreps.com","url":"https://alion.io/company/sitreps","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tampa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":172000,"period":"year","method":"role_country_seniority_unknown","sample_n":13135},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T12:37:09Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-11-02T01:21:46Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"General Manager, Home Services\nCompany: Tampa-based home services brand (name disclosed upon mutual interest)\nLocation: Tampa, Florida. On site.\nReports To: Corporate operating leadership\nBusiness Unit: Home services brand spanning HVAC, plumbing, and adjacent trades\nCompensation: $175,000-$195,000 base + 50% bonus + LTIs\nAbout the Role\nWe are hiring a General Manager to own a Tampa-based home services brand. The business runs across HVAC, plumbing, and adjacent trades, with a real service book and a real growth thesis. The seat carries the P&L, the team, and the strategic direction of the brand.\nThis is a true operating seat. You will own the number, the people, and the daily rigor that turns a services business into a profitable, growing one. We give our operators real autonomy and hold them accountable for the result. There is no thick layer of oversight and no playbook handed to you on day one.\nThe first 90 days are about getting your hands around the brand, evaluating the team, and setting the trajectory: where the service business needs to grow, where the operating discipline needs to tighten, and where the team needs to be reset. The right person treats this like their own business and has the operating instincts to back it up.\nWe care less about whether you have spent your whole career in HVAC, plumbing, or the trades and more about whether you have run a real P&L, led operators, and delivered results in a blue-collar, technician-driven business. Industry experience is a strong plus, not a prerequisite.\nResponsibilities\nFull P&L for the business: revenue, gross margin by trade, EBITDA, and growth targets.\nThe service business growth agenda: building recurring service revenue alongside the existing book.\nDaily operations: scheduling and dispatch, technician productivity, capacity planning, and service quality.\nThe operating rhythm: weekly and monthly KPI reviews, forecasting, and decisive corrective action when the numbers slip.\nLeadership of operations managers, service managers, dispatch and CSR teams, and field technicians: hiring, coaching, and holding the performance bar.\nThe unit economics that drive the business: average ticket, booked-call conversion, revenue per technician, service-agreement growth, callback and warranty rate, and labor and material cost control.\nDemand to revenue: partnering with marketing on lead flow, setting pricing, and converting demand into booked, profitable work.\nCustomer experience: protecting CSAT, review volume and rating, and repeat and referral business.\nSafety, licensing, compliance, and fleet across all trades.\nEnterprise contribution: forecasting, budgeting, and performance reviews with corporate leadership.\nRequirements\nMust-Haves\nA track record of owning a P&L and being measured on the result, not just contributing to someone else's.\nReal operational leadership in a blue-collar, technician-driven business: you have run field or service operations and made them perform.\nSharp, driven, and accountable: you want the autonomy and you want the responsibility that comes with it.\nThe range to operate strategically (growth, budgeting, capacity planning) and tactically (a truck down, a blown install, a margin leak) in the same day.\nFinancial fluency: you can read the P&L, find the leak, and close it. You can tell a healthy service business from a leaky one by the numbers.\nLeadership presence that earns trust from field technicians, office staff, and corporate peers alike. People-first, not spreadsheet-first.\nComfort with ambiguity and a bias to action over waiting to be told.\nBased in or willing to relocate to the Tampa area.\nNice-to-Haves\nRoofing, HVAC, plumbing, electrical, utilities, or other home-services / fleet-based field-services experience.\nDemonstrated P&L ownership at a services business, ideally PE-backed.\nFluency with field service management software (ServiceTitan or similar) and ERP / CRM tooling.\nExposure to Lean, Six Sigma, or other continuous-improvement disciplines.\nBachelor's degree; MBA or operations-focused graduate degree a plus.\nA background that built grit, ownership, and a results-first operating style (military service or similar).\nWhy This Role\nA true general management seat with full P&L ownership and the autonomy to run it as your own.\nA clear growth thesis with room for an operator to put a real fingerprint on the business.\nMeaningful bonus tied to the results you drive, with upside for an operator who moves the needle quickly.\nA company that hires for operating ability and attributes, not just industry tenure.\nEssential, recession-resilient home services with real, improvable unit economics.\nA chance to build and lead, not to maintain.","description_format":"text","description_chars":4696,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-09T16:06:48Z"}],"visa":[],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.501,"p_room":0.9,"age_days":22,"expected_fill_days":41,"reasons":["conf:0","agency","velocity","win:mid"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/sitreps-general-manager-home-services","json_url":"https://alion.io/job/sitreps-general-manager-home-services.json","meta":{"generated_at":"2026-11-02T02:41:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4072,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685151},"rest":"https://alion.io/mcp/rest/get_company?id=685151"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsitreps-general-manager-home-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsitreps-general-manager-home-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsitreps-general-manager-home-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sitreps-general-manager-home-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsitreps-general-manager-home-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2185297}},{"tool":"search_jobs","arguments":{"company":"sitreps.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2185297},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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