{"id":1353651,"url":"https://alion.io/job/six-it-supporter-with-german","title":"IT Supporter with German","company":{"id":47665,"name":"SIX","domain":"six-group.com","url":"https://alion.io/company/six","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":55000,"period":"year","method":"role_country_seniority_unknown","sample_n":51},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Julia","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Service Desk","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-10T00:00:00Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-09-28T01:39:39Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"SIX drives the transformation of financial markets.\nWhat sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.\n IT Supporter with German\nWarsaw|Working from home up to 40%| Reference8264\nAre you ready to work at SIX and join the world of Finance and IT? SIX Global Business Solutions, located in the center of Warsaw, is part of SIX and awarded “Best Workplaces” in Poland 2019, 2020 and 2021.\nWe are looking for a motivated 1st Level Support Agent to join our global Service Desk team supporting our colleagues from SIX worldwide in usage of digital workspace. Do you like solving problems? Do you like talking to people? Do you want to use German and English on a daily basis? Join our close-knit team and create a great customer service with us!\nWhat You Will Do\nAct as 1st Level Support Agent answering questions regarding digital workplace via telephone or central ticketing platform coming mostly from internal customer in international environment \nFix issues and answering questions regarding: ordering portal, Microsoft Office Package and Office 365, Citrix, network connectivity, printing etc. \nDepending on experience and current needs additional you may get back office tasks such as Knowledge Base updates, preparing communication for end users, performing trainings for co-workers, contributing\nto change management, security checks, software upgrades. \nOnsite Support for users located in Warsaw (local request fulfillment)\nWhat You Bring\nVery good knowledge of German and English, Spanish will be an advantage\nMotivation to become part of a successful and well-integrated team \nGood knowledge of Windows Client and Citrix environment from user perspective, good understanding of Android, iOS would be helpful \nCustomer service experience in dealing with technical and non-technical users is an advantage\nCompetencies: quick learning, friendly & can do attitude, ability to prioritize, openness for new technologies and tasks \nIf you have any questions, check out our FAQ page or call Julia Schmidtat +41583998670.\nFor this vacancy we only accept direct applications.\nDiversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.","description_format":"text","description_chars":2406,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways","Stock Exchanges & Market Infrastructure","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-09-27T20:50:26Z"}],"liveness":{"score":68,"band":"ok","label":"Likely open","p_open":1,"p_active":0.751,"p_room":0.9,"age_days":19,"expected_fill_days":28,"reasons":["conf:28","velocity","win:mid"],"computed_at":"2026-09-29T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/six-it-supporter-with-german","json_url":"https://alion.io/job/six-it-supporter-with-german.json","meta":{"generated_at":"2026-09-30T01:10:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":704,"day_limit":5000,"remaining_today":4296,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}