{"id":1578524,"url":"https://alion.io/job/sj-group-process-mapping-specialist","title":"Process Mapping Specialist","company":{"id":2045194,"name":"SJ Group","domain":"sjgroup.com","url":"https://alion.io/company/sjgroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":48,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-04T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mandaluyong, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":48000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4269},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-05T01:37:05Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Key Responsibilities\nAssist the Director, Process Excellence in mapping the “as is” and “to be” processes relevant to the rollout of the new ERP System (SAP S/4HANA) by:\nProviding guidance, support, and mentorship to process mapping experts within GSS, ensuring they have the necessary resources to support the successful rollout of the new ERP system;\nWorking with the ERP system integrator to assist with documentation of the global design templates and process documentation supporting the ERP rollout;\nCollaborating with area owners and functional leads to understand existing business processes and document them accurately;\nDeveloping and maintaining accurate process maps using process mapping tools or software, ensuring these are comprehensive and user-friendly;\nWorking closely with subject matter experts and relevant stakeholders to collect their inputs to establish end-to-end “to be” process including areas of harmonization and local design variations;\nDeveloping necessary documentations, (e.g. procedures, guidelines, working instructions, user guides) using range of sources and tools for process implementation;\nDefining measurable KPIs in consultation with functional leads and subject matter experts against the processes and analyse process performance; and\nIdentifyingprocessbottlenecksandopportunitiestoincreaseprocessefficiencies.\nOther\nAd Hoc tasks assisting the wider GSS BMS team as requested.\nKeyPerformanceIndicators\nProcess Mapping\nAccuracy: All process maps and documentations accurately reflect the “as is” and “to be” processes.\nTimeliness: Meets project deadlines and delivers process maps and documentations in a timely manner to support project timelines\nQuality: Produces high-quality process maps and documentations that are easy to understand, follow and maintain.\nPositive and satisfactory feedback from internal clients and counterparts.\nEstablish collaborative relationships with the members of the team, divisional counterparts and internal clients.\nProfessional ethics and standards are maintained.\nKeyQualifications,Knowledge,SkillsandExperience\nCandidate must possess at least a Bachelor's/College Degree in industrial engineering, process engineering, business management or any equivalent degree\nLean Six Sigma certification is preferred\nStrong knowledge of SAP S/4HANA and involvement in past ERP rollout projects would be essential\nWith at least 5-7 years solid working experience in process mapping, process documentation, project management and previous ERP rollout project involvement\nProficiency in using process mapping tools and software (e.g. Visio, SAP Signavio, Nintex Promapp) would be essential\nExcellent analytical and problem-solving skills with the ability to critically analyze complex processes\nAttention to detail and a commitment to delivering high-quality process documentation\nStrong technical writing with experience in delivering end-user documentation including procedures, process maps and training materials\nSuperior written and verbal communication skills\nExcellent organisational skills, the ability to track multiple tasks at once and prioritise activities\nAbility to work independently and liaise with staff and management at all levels\nCan work with minimal supervision and has a leadership potential\nAbility to cope with ambiguity and change and maintain high level of professionalism when working under pressure\nAt Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!","description_format":"text","description_chars":3595,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-01T11:45:26Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.577,"p_room":0.9,"age_days":12,"expected_fill_days":30,"reasons":["conf:1","stale_co","win:mid","comp:brand"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/sj-group-process-mapping-specialist","json_url":"https://alion.io/job/sj-group-process-mapping-specialist.json","meta":{"generated_at":"2026-10-05T02:25:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3296,"day_limit":5000,"remaining_today":1704,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}