{"id":1149785,"url":"https://alion.io/job/sjcpl-library-assistant","title":"Library Assistant","company":{"id":687272,"name":"SJCPL","domain":"sjcpl.org","url":"https://alion.io/company/sjcpl","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workable","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["South Bend, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":16,"max":19,"currency":"USD","period":"hour","gross":null,"usd_annual":38000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-23T17:16:12Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T17:16:12Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Pay\nHiring Range: $16.39 - $19.67 Hourly\nPay Range: $16.39 - $22.95 Hourly\nHours\nPart Time, 20 hours per week.\nPartial days, evenings, and weekends are required.\nLocation\nMain Library\n\nEssential Job Functions\nLibrary Assistants provide excellent service and connect community members with library services and materials. Under the direct supervision of the Customer Service Supervisor, and with an unwavering commitment to diversity, equity, and inclusion, the Library Assistant will:\nProvide hands-on customer service. Assist patrons with library accounts and issuing library cards. Assist patrons in person or on the phone with transactions, such as using self-checks, fax/scanning, and printing. Perform circulation duties, including check-out, placing holds, collecting fines, and searching patron database. \nConnect patrons digitally by helping them use a variety of devices and technologies. \nPerform daily departmental procedures, including cash register operations. Use a variety of library technologies and softwares. Troubleshoot computers, copiers, and equipment as needed. \nHelp patrons one-on-one with a variety of in-depth projects and topics such as completing government forms, school projects, job applications, etc. Provide readers’ advisory and reference services to patrons.\nProvide accurate information and directional assistance for patrons, including performing online catalog searches and locating items on the shelf. \nParticipate in merchandising and maintaining branch appearance including filling displays and performing shelving responsibilities. \nPerform other duties as assigned.\nRequirements\nEducation and Experience:\nHigh school diploma or equivalent required.\nCash register experience preferred.\nAt least 2 years of work experience in a public library and/or retail.\nRequirements:\nSpanish language skills preferred.\nExcellent verbal and written communication skills, as well as strong organizational skills.\nPublic service orientation and commitment to excellent and genuine customer service. \nDemonstration of character and integrity in all situations while upholding SJCPL’s ethical standards. \nPractical experience and proficiency with computers, including the Internet, Microsoft Office, Google Suite, Windows, Mac OS, and communication technologies. Stay current with new technologies.\nDependability, punctuality, trustworthiness, good attendance, and work habits.\nPhysical agility and strength to bend, reach, lift, and move library materials (20-25 lbs.) and to stand for long periods of time.\nAbility to:\nWork efficiently and prioritize important tasks. Make decisions and work independently and interdependently.\nAccept and manage change. Maintain composure and overcome stress in any situation.\nIdentify efficiencies and suggest improvements in workflow. \nDisplay high standards of ethical conduct, honesty, and integrity. Lead by example. \nUnderstand, endorse, and communicate the St. Joseph County Public Library’s policies and procedures in a courteous, friendly, and positive manner.\nBe enthusiastic, creative, flexible, energetic, value diversity, and possess a sense of humor.\nSolve problems in a professional manner with library patrons, co-workers, and Leadership.\nForm and maintain excellent working relationships.\nManage confidential information appropriately.\nWork patiently and creatively with all patrons.\nProvide excellent customer service. \nTeach and instruct others on a variety of topics.\nBecome proficient with current library technology.\nTake charge in emergency situations if assigned as Librarian in Charge (full-time only).\nBenefits\nDental and Vision Insurance Plans\nHoosier S.T.A.R.T 457(b) Employee Funded Retirement Plan\nFlexible Spending Account (FSA)\nEmployee Assistance Program\n16 Vacation Hours Annually\n40 Sick Time Hours Annually \n10 Paid Holidays","description_format":"text","description_chars":3821,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":true}]},"benefits":["Equity","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Government","Books","E-learning"],"lifecycle":[{"event":"open","at":"2026-09-23T17:16:12Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["conf:4","win:early"],"computed_at":"2026-09-23T22:00:39Z"},"pay":{"stated_usd_annual":38000,"is_top_pay":false},"html_url":"https://alion.io/job/sjcpl-library-assistant","json_url":"https://alion.io/job/sjcpl-library-assistant.json","meta":{"generated_at":"2026-09-23T22:00:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}