{"id":3830999,"url":"https://alion.io/job/sk-solutions-it-specialist","title":"IT specialist","company":{"id":1462781,"name":"SK Solutions","domain":"sksolutions.ca","url":"https://alion.io/company/sksolutions","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bogotá, Colombia"],"countries":["CO"],"hiring_countries":["CO"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"ITSM","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-05T17:12:30Z","employer_posted_date":null,"last_verified_at":"2026-11-05T17:12:30Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"¡Estamos buscando nuestro próximo IT Specialist!\n\nEn SK Solutions seguimos creciendo y queremos sumar a nuestro equipo una persona apasionada por la tecnología, la resolución de problemas y el soporte a usuarios.\n\nBuscamos un/a IT Specialist que quiera aportar sus conocimientos, garantizar el correcto funcionamiento de nuestras herramientas tecnológicas y brindar una excelente experiencia de soporte a nuestros colaboradores.\n\n¿Qué harás en este rol?\n- Brindar soporte técnico de primer y segundo nivel en hardware, software y sistemas operativos.\n- Configurar y mantener equipos, estaciones de trabajo y periféricos.\n- Administrar cuentas de usuario y permisos en Active Directory y Microsoft Entra ID.\n- Brindar soporte a herramientas de Microsoft 365: Outlook, Teams, OneDrive y SharePoint.\n- Diagnosticar y solucionar problemas de conectividad de red y acceso remoto.\n- Gestionar incidentes y solicitudes de soporte, garantizando soluciones oportunas.\n\n¿Qué buscamos?\n- Profesional en Tecnologías de la Información, Informática o carreras afines.\n- Entre 1 y 3 años de experiencia en soporte técnico, mesa de ayuda o soporte de escritorio.\n- Conocimientos de Windows 10/11 y Microsoft 365.\n- Conocimientos básicos de Active Directory, Microsoft Entra ID y redes.\n- Experiencia con herramientas de gestión de incidencias (ITSM).\n- Español nativo e inglés B2.\n- Excelente capacidad de análisis, comunicación, organización y resolución de problemas.\n\n¿Qué te hará destacar?\nTu orientación al servicio, atención al detalle, autonomía y capacidad para convertir los problemas técnicos en soluciones efectivas.\n\n¿Te interesa el reto?\n¡Queremos conocerte! Postúlate y sé parte de nuestro crecimiento en Colombia.\n Requerimientos Educación mínima: Universidad / Carrera tecnológica\n2 años de experiencia\nIdiomas: Español ,Inglés \nConocimientos: Resolución de problemas, Hardware, It, Soporte, Soporte a usuarios, Tecnología\n Aptitudes asociadas a esta ofertaNuevo Resolución de problemas Hardware It Soporte Soporte a usuarios Tecnología Ver 0 aptitudes más Hay 0 aptitudes que faltan en tu perfil\n Si las tienes, añádelas a tu perfil para encajar mejor en esta vacante.\n Mostar competencias Se han añadido correctamente las competencias en tu perfil.","description_format":"text","description_chars":2250,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Colombia","iso":"CO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-05T19:12:30Z"},{"event":"close","at":"2026-11-07T01:12:15Z"},{"event":"restore","at":"2026-11-07T12:13:50Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":28,"reasons":["seen:2","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/sk-solutions-it-specialist","json_url":"https://alion.io/job/sk-solutions-it-specialist.json","meta":{"generated_at":"2026-11-08T23:45:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":49352,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1462781},"rest":"https://alion.io/mcp/rest/get_company?id=1462781"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsk-solutions-it-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsk-solutions-it-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsk-solutions-it-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sk-solutions-it-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsk-solutions-it-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3830999}},{"tool":"search_jobs","arguments":{"company":"sksolutions.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3830999},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}