IT Support Engineer

Skache Integrated Services Limited, a Human Resources company, is recruiting suitable candidates to fill the position below:

Job Title: IT Support Engineer

Location:  Abuja (FCT)
Employment Type: Full-time
Department: Technical

Job Summary

• The successful candidate will be responsible for hands-on technical activities, good Networking and server management knowledge, outstanding problem solving and communication skills maintaining relationships with clients.
•  This role requires excellent communication skills, a strong understanding of the product or service, and a passion for delivering exceptional customer support.
• We are seeking a dynamic and results-driven IT Support Engineer to join our team.

Key Responsibilities

• Good knowledge/ familiarity with Cisco, Sophos and Microsoft 365
• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• Research and identify solutions to software and hardware issues
• Interacting with customers is a significant part of this IT Rep role.
• Hands on Kyocera and HP printing machines both hardware and software
• Monitor logged tickets and identify potential issues proactively
• Good knowledge/ hands on CCTV Surveillance system
• Conduct product or service presentations to potential clients, highlightingfeatures and benefits.
• Knowledge and hands on configuration of Active directory
• Installing and configuring Computer systems
• Maintain relationships with new and existing clients.
• Good understanding of computer systems
• Prepare regular technical reports for team Supervisor review and meetings.
• Carry out Network installation from Layer 1 to at least Layer 3
• Diagnose and troubleshoot technical issues, including account setup and network configuration

Requirements

• Interested candidates should possess a Bachelor's Degree with 3-6 years experience. 

How to Apply
Interested and qualified candidates should forward their updated CV to: [email protected] using the Job Title as the subject of the mail.

Application Deadline: 30th October, 2026.