{"id":3888679,"url":"https://alion.io/job/skai-client-enablement-manager-3","title":"Client Enablement Manager","company":{"id":1763283,"name":"Skai","domain":"skai.io","url":"https://alion.io/company/skai-io","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":10,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":95000,"max":105000,"currency":"USD","period":"year","gross":null,"usd_annual":105000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T17:49:06Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-13T23:49:02Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Description\nReady to take your career to the next level?\n\nSkai is looking for the best and the brightest to join our family. We're proud of our industry-leading digital marketing software but we're even prouder of the people behind it. That's where you come in!\nSkai is looking for a creative, highly organized, and proactive Client Enablement Manager to help our customers build the knowledge, skills, and confidence they need to maximize the value of the Skai platform.\nReporting to the Director of Revenue & Client Enablement, this person will play a critical role in driving customer education, platform proficiency, and engagement across Skai's global customer base. You'll own and evolve Skai University, deliver engaging 1:1 and 1 customer learning experiences, and develop scalable programs that help customers become more self-sufficient, successful, and confident advocates for Skai.\nThis is an ideal opportunity for someone who is passionate about customer education, enjoys connecting with people, and loves finding creative ways to make learning engaging and impactful. We're looking for someone with a bias to action who is curious, customer-focused, results-oriented, and excited to take ownership of programs that directly influence the customer experience.\nWhat You’ll Do\nOwn and continuously improve Skai University, our customer learning platform, including the development and maintenance of courses, role-based learning paths, certifications, and self-service educational resources.\nDesign and deliver engaging 1:1 and 1:many customer enablement experiences, including personalized platform training, live webinars, interactive workshops, product deep dives, and virtual or in-person learning sessions.\nCreate compelling and accessible learning content, including videos, tutorials, walkthroughs, guides, and interactive resources that simplify complex product capabilities.\nPartner with Client Success teams to identify customer learning needs, address knowledge gaps, and deliver targeted experiences that support onboarding, adoption, and long-term success.\nBuild programs that recognize customer expertise, encourage knowledge sharing, and develop customer champions who can advocate for Skai and drive adoption within their organizations.\nExperiment with new learning formats, AI-powered tools, and creative engagement strategies to make customer education more personalized, accessible, and scalable.\nBring recommendations, identify opportunities to improve the customer learning experience, and communicate progress, risks, and decisions clearly.\nTrack program participation, course completions, certification attainment, customer feedback, and engagement trends. Use data and customer insights to continuously improve enablement programs and measure their impact on adoption and proficiency.\nRequirements\nWhat We’re Looking For\nApproximately 1-3 years of relevant professional experience, including experience in Client Enablement, Customer Education, Customer Success, Training, Learning & Development, or a related customer-facing role.\nFamiliarity with digital advertising, paid search, paid social, retail media, commerce media, or programmatic advertising.\nExperience delivering customer-facing webinars, virtual training, interactive workshops, or personalized product education sessions.\nStrong communication, presentation, and facilitation skills, with the ability to engage customers, simplify complex concepts, and deliver memorable learning experiences.\nAI curiosity and proficiency. Including being comfortable using AI to automate workflows, or building new AI workflows to improve sales processes.\nStrong content creation skills, with the ability to turn technical product knowledge into clear, engaging, and practical educational materials.\nStrong project management and organizational skills, with the ability to independently manage multiple programs and priorities.\nA proactive, creative mindset and willingness to take ownership, experiment with new approaches, and continuously improve the customer experience.\nA proactive mindset and willingness to take ownership.\nExperience partnering across multiple stakeholders and cross-functional teams.\nPreferred, but not required\nPrior experience in a customer-facing role, including Customer Success, Account Management, or Sales.\nExperience creating or managing customer education programs, online academies, or learning management systems such as, 360Learning or similar platforms.\nExposure to digital customer success, community engagement, customer advocacy, or champion development programs.\nExperience using customer engagement data, learning analytics, or product adoption metrics to evaluate the effectiveness of education programs.\nThe annual salary range for this position is $95,000-105,000. The actual salary will vary depending on the applicants experience, skills and abilities as well as internal equity and market data. This position is also eligible for additional quarterly bonus compensation through one of Skai’s highly attractive incentive plans, full details will be provided during the recruitment process.\nWe are hybrid for the long term - with a great home/ office work mix, passionate and diverse team members, and a vibrant company culture.\nEqual Opportunity Employer\nSkai, Inc. is an Equal Opportunity Employer. At Skai, we believe ensuring a diverse, equitable, and inclusive workplace is not just an ideal to strive for; it is right, necessary, and our responsibility as humans. Our full DE&I commitment and global framework can be viewed on our company website and are aligned to our core values. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions, or any other protected status. Also pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider for employment qualified applicants with arrest and conviction records.\nApplicants with Disabilities\nReasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.\nSkai is an E-Verify employer","description_format":"text","description_chars":6560,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising","Marketing Automation","E-commerce Marketing","Marketing Analytics & Attribution"],"lifecycle":[{"event":"open","at":"2026-11-06T20:30:43Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.937,"p_room":0.9,"age_days":5,"expected_fill_days":10,"reasons":["conf:1","wave","win:mid","comp:junior"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":105000,"is_top_pay":true},"html_url":"https://alion.io/job/skai-client-enablement-manager-3","json_url":"https://alion.io/job/skai-client-enablement-manager-3.json","meta":{"generated_at":"2026-11-14T02:29:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3264,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1763283},"rest":"https://alion.io/mcp/rest/get_company?id=1763283"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fskai-client-enablement-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fskai-client-enablement-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fskai-client-enablement-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/skai-client-enablement-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fskai-client-enablement-manager-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3888679}},{"tool":"search_jobs","arguments":{"company":"skai.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3888679},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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