{"id":2653262,"url":"https://alion.io/job/skan-ai-sr-site-reliability-engineer-2","title":"Sr Site Reliability Engineer","company":{"id":63247,"name":"Skan AI","domain":"skan.ai","url":"https://alion.io/company/skan-ai","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":{"grade":"A","score":90,"open_postings":10,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":80,"computed_at":"2026-10-22T06:10:10Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":67000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":49},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"Configuration Management","optional":false},{"name":"Datadog","optional":false},{"name":"Docker","optional":false},{"name":"Error Budget","optional":false},{"name":"GCP","optional":false},{"name":"Grafana","optional":false},{"name":"IAM","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Prometheus","optional":false},{"name":"Pulumi","optional":false},{"name":"Python","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-10-15T20:26:25Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-22T23:43:40Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Be at the Forefront of the Agentic AI Revolution\nAt Skan AI, we are pioneering the context engine for human and agentic execution, bringing context from enterprise operators, systems, and processes to power how the world's largest organizations execute their most complex, mission-critical work.\nWhy Skan AI\nWe're in hyper-growth mode at exactly the right moment in history. As enterprises race to adopt agentic AI, we're uniquely positioned to deliver the clear signal they desperately need: a platform that trains and grounds AI Agents in trillions of real execution signals, enabling reliable, compliant automation of their most complex processes.\nBacked by Dell Technologies Capital and other leading investors, we're the only company that can bridge the gap between AI's promise and enterprise reality, making us perfectly positioned to define the agentic era for modern enterprises.\nOur diverse, collaborative team of 250+ innovators is solving category-defining challenges at the intersection of AI, process intelligence, and enterprise work. Diverse perspectives fuel breakthrough thinking, cross-functional collaboration is the norm, and our work directly transforms how Fortune 500 companies operate. We are shaping the future of work itself.\nThe Site Reliability Engineer (SRE) owns the reliability, availability, and operational health of Skan's cloud-hosted customer environments. Sitting within the Customer Cloud Ops team, this role bridges software and infrastructure - applying engineering discipline to automate toil, respond to incidents rapidly, and uphold the SLA commitments that protect Skan's enterprise relationships.\nThe SRE is accountable for keeping production customer environments running at the performance and availability standards enterprise clients expect. This means being on-call, being proactive about operational risk, and continuously eliminating the manual work that gets in the way of reliable operations.\nWHY THIS ROLE EXISTS\nAs Skan's cloud-hosted customer base grows, the complexity and volume of environment management, incident response, and reliability engineering grows with it. Without dedicated SRE capability, operational toil accumulates, incidents take longer to resolve, and SLA commitments are at risk - damaging customer trust and creating costly escalations.\nThe SRE function applies software engineering practices to infrastructure and operations - replacing manual, reactive processes with automation, runbooks, and agentic workflows that scale.\nKEY RESPONSIBILITIES\nMonitor platform health and performance across all cloud-hosted customer environments using observability tooling (Prometheus, Grafana, Datadog, or equivalent)\nRespond to and own P1/P2 incidents - lead triage, diagnosis, and resolution; drive MTTR reduction through structured post-incident review\nPerform ongoing capacity and environment planning for customer cloud deployments - anticipating growth and preventing resource-related incidents\nDesign and implement SRE automation to eliminate repetitive operational toil - agentic alerting, auto-remediation scripts, and automated runbook execution\nManage change and release events that affect production customer environments - coordinating with DevOps and product teams to minimize risk\nMaintain and improve runbooks for all known failure patterns and operational procedures\nContribute to HA/DR playbook validation \nParticipate in on-call rotation and respond to alerts within defined SLA windows\nTrack and report on SLO/SLA adherence - contributing to monthly operational reports and QBR data\nIdentify and escalate environment risks proactively - before they become customer-facing incidents\nCollaborate with the Automation Engineering team to develop agentic workflows that automate triage, routing, and remediation\nKEY DELIVERABLES\nIncident response records and post-mortems for all P1/P2 events - with root cause, remediation steps, and prevention actions documented\nSLA/SLO dashboards: availability and performance reports for all cloud customer environments - updated continuously\nCapacity and environment sizing plans per customer - reviewed quarterly or on significant usage change\nAutomated toil-reduction scripts and agentic remediation workflows - measurable reduction in manual operational hours\nRunbooks for all known failure patterns - maintained and validated against real incidents\nChange management records for all production environment events\nTarget: ≥ 99.9% uptime across all cloud-hosted customer environments\nKEY SKILLS & QUALIFICATIONS\n5-8 years of experience as a SRE engineer\nCloud platforms: AWS, Azure, or GCP - environment management, networking, IAM, and observability at scale\nObservability and monitoring: Prometheus, Grafana, Datadog, or equivalent - building dashboards, alerts, and SLO tracking\nInfrastructure as Code: Terraform, Ansible, or Pulumi - provisioning and configuration management\nIncident management: on-call discipline, structured MTTR mindset, post-mortem culture, and blameless review practices\nScripting and automation: Python, Bash - automation of operational tasks and agentic workflow development\nLinux systems administration: process management, log analysis, performance tuning\nContainer orchestration: Kubernetes and Docker - deployment management and debugging in production\nSRE fundamentals: SLI/SLO/SLA definition, error budget management, toil measurement and reduction\nStrong written documentation skills - clear, evidence-based runbooks and incident reports\nSkan AI is an equal opportunity employer committed to building a diverse, inclusive, and respectful workplace around the world. We do not discriminate based on race, color, religion or belief, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, ancestry, age, disability, medical condition, genetic information, marital or family status, military or veteran status, or any other characteristic protected by applicable laws in the locations where we operate.\nWe welcome people from all backgrounds and provide reasonable accommodations throughout the hiring process.","description_format":"text","description_chars":6115,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Workflow & Process Automation (RPA, BPM)","Process Mining","Computer Vision"],"lifecycle":[{"event":"open","at":"2026-10-15T22:26:41Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":6,"expected_fill_days":80,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/skan-ai-sr-site-reliability-engineer-2","json_url":"https://alion.io/job/skan-ai-sr-site-reliability-engineer-2.json","meta":{"generated_at":"2026-10-23T01:34:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2605,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":63247},"rest":"https://alion.io/mcp/rest/get_company?id=63247"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fskan-ai-sr-site-reliability-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fskan-ai-sr-site-reliability-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fskan-ai-sr-site-reliability-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/skan-ai-sr-site-reliability-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fskan-ai-sr-site-reliability-engineer-2"}]}