{"id":886961,"url":"https://alion.io/job/skechers-analyst-loyalty-crm","title":"Analyst, Loyalty & CRM","company":{"id":715105,"name":"Skechers","domain":"skechers.com","url":"https://alion.io/company/skechers-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":434,"ghost_share":0,"stale_share":0.942,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manhattan Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":true}],"status":"live","first_seen_at":"2026-05-13T00:00:00Z","employer_posted_date":"2026-05-13","last_verified_at":"2026-10-31T21:54:17Z","board_verified":true,"closed_at":null,"days_open":172,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":172},"description":"WHO WE ARE:Headquartered in Southern California, Skechers-the Comfort Technology Company®-has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.\nABOUT THE ROLE:\nThe Analyst, Loyalty & CRM Analytics helps improve customer retention, repeat purchases, and lifetime value across Skechers digital and retail channels by turning customer and behavioral data into actionable insights and recommendations.\nThis role supports CRM and loyalty performance measurement, customer segmentation, and testing initiatives to help improve engagement, retention, and overall customer value. The individual works closely with Loyalty, CRM, Marketing, Product, Merchandising, and Analytics teams to support a more data-driven approach to customer growth.\nThe ideal candidate is analytical, curious, customer-focused, collaborative, and comfortable working with data to solve business problems. Interest in e-commerce, customer behavior, loyalty programs, and AI-driven personalization is a plus.\nWHAT YOU’LL DO:\nCustomer Lifecycle & Retention\nMonitor customer lifecycle performance including acquisition quality, repeat purchase behavior, retention, and customer lifetime value.\nAnalyze customer behavior and identify opportunities to improve retention, engagement, and profitability.\nSupport analysis of promotional effectiveness and customer response trends.\nCRM & Loyalty Testing\nSupport A/B testing, holdout testing, and incrementality analysis for CRM and loyalty campaigns.\nHelp develop testing plans, success metrics, and recommendations based on campaign performance.\nPartner with CRM and Loyalty teams to improve targeting, messaging, and customer engagement strategies.\nDocument learnings and support ongoing optimization efforts.\nCustomer Segmentation & Insights\nHelp build customer segments based on purchase behavior, engagement, and lifecycle stage.\nIdentify high-value and high-potential customer groups and provide actionable recommendations.\nAnalyze customer behavior trends related to retention, churn, and engagement.\nSupport omni-channel customer journey analysis using CRM and customer data platforms.\nReporting & Cross-Functional Support\nSupport weekly and monthly CRM and loyalty performance reporting.\nPresent insights and recommendations clearly to business stakeholders.\nPartner with teams across Digital, Marketing, Product, Merchandising, Retail, and Analytics to improve customer experiences and business outcomes.\nHelp promote a test-and-learn culture across CRM and Loyalty teams.\nWHAT YOU’LL BRING:\nExperience with GA4, CRM platforms, and customer reporting tools.\nBasic understanding of A/B testing and customer segmentation.\nStrong analytical, communication, and organizational skills.\nFamiliarity with AI-driven personalization, customer engagement tools, or modern analytics workflows is a plus.\nREQUIREMENTS:\nBachelor’s degree in business, analytics, statistics, economics, or related field.\n2-4 years of experience in CRM analytics, customer analytics, loyalty, or e-commerce analytics.\nThe pay range for this role is $85,000-$120,000/yr USD.\nAbout Skechers\nSkechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.\nEqual Employment Opportunity\nSkechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.\n Reasonable Accommodation\nApplicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing .\nTo perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.","description_format":"text","description_chars":4852,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Footwear","Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-09-14T04:18:34Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 17 · green card filings: 5","filings_12m":17,"filings_prev_12m":8,"green_card_filings_12m":5,"median_offered_wage_usd":152500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":6}],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.121,"p_room":0.28,"age_days":172,"expected_fill_days":29,"reasons":["conf:8","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":true},"html_url":"https://alion.io/job/skechers-analyst-loyalty-crm","json_url":"https://alion.io/job/skechers-analyst-loyalty-crm.json","meta":{"generated_at":"2026-11-01T08:15:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12901,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":715105},"rest":"https://alion.io/mcp/rest/get_company?id=715105"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fskechers-analyst-loyalty-crm"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fskechers-analyst-loyalty-crm"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fskechers-analyst-loyalty-crm"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/skechers-analyst-loyalty-crm\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fskechers-analyst-loyalty-crm"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":886961}},{"tool":"search_jobs","arguments":{"company":"skechers.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":886961},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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