{"id":3284743,"url":"https://alion.io/job/skill-expert-ingenieur-support-cloud-n2-kubernetes-openshift","title":"INGÉNIEUR SUPPORT CLOUD N2 : KUBERNETES, OPENSHIFT","company":{"id":3908422,"name":"Skill Expert","domain":"skill-expert.fr","url":"https://alion.io/company/skill-expert","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"freelance","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreuil, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":410,"max":410,"currency":"EUR","period":"day","gross":null,"usd_annual":114750},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"OpenShift","optional":false}],"status":"live","first_seen_at":"2026-10-26T15:50:55Z","employer_posted_date":null,"last_verified_at":"2026-10-26T15:50:55Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"La mission\nTraiter les tickets d'incidents remontés par les équipes métier via leur interlocuteur IT, sur un parc d'applications web majoritairement Java déployées en conteneurs. Les tickets arrivent peu détaillés : il s'agit de les qualifier en posant les bonnes questions, de diagnostiquer en investiguant l'infrastructure et les journaux applicatifs, puis de résoudre à partir des procédures existantes ou d'escalader à l'équipe de niveau 3 avec un dossier instruit.\nCe que le poste ne couvre pas\nLe développement de correctifs de fond, les changements de configuration profonds et l'évolution de l'architecture restent chez l'équipe de niveau 3. Le poste confirme l'anomalie et applique les procédures.\nProfil recherché\nLe profil attendu\n3 à 5 ans d'expérience, capable de travailler en autonomie sur le diagnostic. Le critère de réussite tenu par le manager : creuser les journaux et l'infrastructure jusqu'à confirmer ou écarter l'anomalie avant de remonter le ticket, plutôt que d'escalader dès la première difficulté. La rédaction compte : les comptes rendus d'incident doivent être lisibles par l'équipe de niveau 3 sans repasser par leur auteur.\nUne expérience préalable en support est un plus, pas une condition. La maîtrise fine de la plateforme cloud du client n'est pas exigée au départ : une montée en compétence accompagnée est prévue.","description_format":"text","description_chars":1351,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Staffing & Staff Augmentation"],"lifecycle":[{"event":"open","at":"2026-10-26T17:56:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":40,"reasons":["seen:2","velocity","win:early"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":114750,"is_top_pay":false},"html_url":"https://alion.io/job/skill-expert-ingenieur-support-cloud-n2-kubernetes-openshift","json_url":"https://alion.io/job/skill-expert-ingenieur-support-cloud-n2-kubernetes-openshift.json","meta":{"generated_at":"2026-10-29T07:29:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11348,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3908422},"rest":"https://alion.io/mcp/rest/get_company?id=3908422"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fskill-expert-ingenieur-support-cloud-n2-kubernetes-openshift"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fskill-expert-ingenieur-support-cloud-n2-kubernetes-openshift"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fskill-expert-ingenieur-support-cloud-n2-kubernetes-openshift"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/skill-expert-ingenieur-support-cloud-n2-kubernetes-openshift\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fskill-expert-ingenieur-support-cloud-n2-kubernetes-openshift"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3284743}},{"tool":"search_jobs","arguments":{"company":"skill-expert.fr","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3284743},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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