{"id":574106,"url":"https://alion.io/job/skill-force-business-operations-analyst","title":"Business Operations Analyst","company":{"id":303323,"name":"Skill Force","domain":"skillforce.bg","url":"https://alion.io/company/skillforce-2","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-09-01T20:34:43Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-11-12T15:41:23Z","board_verified":true,"closed_at":null,"days_open":72,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":72},"description":"For our client, an international company, а leader in their field, we are looking for a Business Operations Analyst. The role is essential to support the team in Bulgaria with business analysis related matters.\nKey Responsibilities:\nBusiness Analysis & Insights:\nAnalyze operational, financial, and performance data to identify trends, risks, and opportunities to support business growth.\nTranslate complex data into clear insights and recommendations for business stakeholders and senior management.\nPartner with business teams (Operations, Finance, Sales, Management) to understand business questions and analytical needs.\nSupport strategic and operational decision-making through structured data analysis and scenario evaluation.\nReporting & Power BI\nDesign, develop, and maintain custom Power BI reports and dashboards tailored to business needs.\nEnsure accuracy, consistency, and reliability of existing reports; proactively improve and optimize current reporting solutions.\nOwn the end-to-end reporting lifecycle: requirements gathering, data validation, visualization, and stakeholder feedback.\nEnable self-service analytics by designing intuitive, user-friendly dashboards and documentation.\nAd-hoc & Advanced Analytics\nDeliver ad-hoc reports and analyses to support urgent or evolving business needs.\nPerform exploratory data analysis to answer complex business questions.\nDevelop predictive models and forecasts to support planning, trend anticipation, and performance improvement.\nAssist in defining KPIs and success metrics aligned with business objectives.\nData Quality & Governance\nMonitor data quality and identify inconsistencies, gaps, or improvements in data sources.\nCollaborate with data, IT, and system owners to ensure reliable data pipelines and definitions.\nSupport standardization of metrics, definitions, and reporting logic across the organization.\nProcess & Performance Improvement\nAnalyze business processes and performance drivers to identify inefficiencies and optimization opportunities.\nSupport business initiatives by providing data-driven recommendations.\nParticipate in continuous improvement initiatives related to reporting, analytics, and business operations.\nRequired Skills & Experience\nProven experience in a Business Operations Analyst, Data Analyst, BI Analyst, or similar role.\nStrong experience with Power BI (data modeling, report and dashboard creation).\nSolid understanding of business operations, KPIs, and performance measurement.\nExperience with ad-hoc analysis and data storytelling for business audiences.\nAnalytical mindset with the ability to translate data into practical business insights.\nStrong stakeholder communication and requirements-gathering skills.\nNice to Have\nExperience with predictive modeling, forecasting, or statistical analysis.\nKnowledge of SQL and/or experience working directly with data sources.\nExperience supporting senior management or executive-level reporting.\nBackground in process improvement, operations, or performance management.\nFamiliarity with enterprise data environments and reporting governance.\nThe offer:\nCompetitive compensation + recognition for individual contribution\nOpportunity to actively participate in processes and business decisions at a vibrant team\nA supportive company focused on healthy lifestyle and work-life balance\nAdditional health insurance including dental care, MultiSport card\nHome office option\nCommunicative office location","description_format":"text","description_chars":3446,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Home office"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Human 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