{"id":4098461,"url":"https://alion.io/job/skinspirit-client-care-administrator-2","title":"Client Care Administrator","company":{"id":685337,"name":"SkinSpirit","domain":"skinspirit.com","url":"https://alion.io/company/skinspirit","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Burlingame, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":28,"currency":"USD","period":"hour","gross":null,"usd_annual":56000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-10T21:19:17Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-13T22:01:16Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Celebrating 20+ years of excellence, SkinSpirit is a top destination for aesthetic skincare and body-with over 55 locations nationwide. Our highly trained experts are the best in the industry-renowned for personalized service deliver safe, effective, medically-proven treatments and optimal results. SkinSpirit is here to ensure you find joy in your skincare journey and happiness in the results you're looking for.\nWe thrive in a people-first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world-class training and education. And as industry leaders we're always innovation-bringing stat-of-the-art equipment and services to our clinics. Join the SkinSpirit experience!\nThe Client Care Coordinator is primarily responsible for providing support with the daily activities of a medical spa including telephone coverage, appointment scheduling, registration, opening and closing transactions and client care.\nWhat You Will Do\nCandidate is required to work a combination of weekday, weekend and evening shifts, to include opening and closing shifts.\nProvide excellent client care and customer service\nAnswer and screen high volume of inbound phone calls\nManage appointments (scheduling, moving and canceling appointments)\nActively promote the clinic, treatments, services, products, as well as programs, promotions and/or discounts available\nProvide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction\nAccurately complete client transactions\nManage multiple responsibilities while maintaining composure, always keeping the clients a priority\nPerform opening and closing duties of the clinic\nEfficiently provide basic office administrative support tasks including but not limited to mailing, faxing, sorting, typing and filing\nMaintain complete confidentiality in all guest matters in accordance with company policy \nAssist with other duties and projects as assigned by management \nWhat You Will Bring\nSkills, Knowledge & Expertise\nHigh School Diploma or GED required; AA preferred\n1+ years of customer or sales experience required; experience in an aesthetic setting preferred\nExceptional customer service skills\nAbility to be efficient and productive in a fast-paced environment \nAbility to multi-task, prioritize, and organize with a consistently high level of accuracy\nMust be a team player\nAbility to work as part of a team and take initiative independent of direct supervision\nKnowledge of: Internet, Outlook, Excel, Word and the ability to learn new software quickly\nSocial media experience is a plus \nExcellent, written, verbal and interpersonal skills\nGreat attention to detail and accuracy \nConsistently demonstrates good judgement, strong character and personality, ethics and high standards of performance\nExperience in medical office/understanding of cosmetic procedures/skin care products\nExperience with Zenoti or other POS systems preferred by not required \nPhysical Requirements\nProlonged periods of: Sitting at desk and working on a computer \nRepeating of same movements\nTalking and hearing\n\nOccasional periods of: Standing, walking, use of hands and fingers, handling or feeling\nReaching with hands and arms\nClimbing or balancing, stooping, kneeling, crouch or crawl\nOccasionally lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds\n\nBenefits\nWe offer a competitive benefits package which includes generous employee discounts, Friends & Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. For full-time employees (24+ hours) we offer Medical, Vision, and Dental insurance.\nNotices for Applicants\n\nNotice at Collection\nPrivacy Policy for California Residents\nSkinSpirit participates in E-Verify; To learn more please visit E-Verify.gov - Employee Rights and Responsibilities \nSkinSpirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.","description_format":"text","description_chars":4606,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Personal Care","Aesthetic Medicine & Plastic Surgery"],"lifecycle":[{"event":"open","at":"2026-11-11T21:19:17Z"}],"visa":[],"liveness":{"score":100,"band":"hot","label":"Hiring now","p_open":1,"p_active":1,"p_room":1,"age_days":1,"expected_fill_days":26,"reasons":["conf:2","wave","urgency","win:early","comp:junior"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":56000,"is_top_pay":true},"html_url":"https://alion.io/job/skinspirit-client-care-administrator-2","json_url":"https://alion.io/job/skinspirit-client-care-administrator-2.json","meta":{"generated_at":"2026-11-14T00:05:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":196,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685337},"rest":"https://alion.io/mcp/rest/get_company?id=685337"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fskinspirit-client-care-administrator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fskinspirit-client-care-administrator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fskinspirit-client-care-administrator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/skinspirit-client-care-administrator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fskinspirit-client-care-administrator-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4098461}},{"tool":"search_jobs","arguments":{"company":"skinspirit.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4098461},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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