{"id":1532287,"url":"https://alion.io/job/sky-zone-crew-member-3","title":"Crew Member","company":{"id":1782924,"name":"Sky Zone","domain":"skyzone.com","url":"https://alion.io/company/skyzone-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":21,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Modesto, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":16,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":32000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T16:49:25Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-01T03:17:50Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Position Title: Crew Member\nDepartment: Operations\nReports To: General Manager\nStatus (FT/PT): Part-Time\nFLSA Status: Non-Exempt\nTravel: None\nLocation: Modesto\nJOB SUMMARY:\nCrew Members are frontline team members responsible for delivering a safe, engaging, and memorable guest experience across multiple operational stations within the park. This role is designed to provide exposure to core areas of park operations while building foundational workplace skills in guest service, safety, teamwork, and accountability.\nCrew Members may be assigned to one or more stations based on business needs. Station assignments are not guaranteed and may change at the discretion of park leadership.\nOperational stations may include:\nCourt Monitor\nGreeter / Park Support\nParty Host\nParty Coordinator\nCafé Front of House (FOH)\nCafé Back of House (BOH)\nFront Desk (Sales)\nPark Training\nMarketing Support\nCrew Members are expected to demonstrate reliability, coachability, and alignment with Sky Zone’s mission and values while maintaining safety and operational standards at all times.\nRESPONSIBILITIES:\nThis section describes the essential functions of this role but is not intended to be all-inclusive. Other duties may be assigned, as necessary. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of this job.\nGeneral Responsibilities (All Stations)\nDeliver a safe and positive guest experience at all times.\nFollow and enforce park safety rules and operational procedures.\nMaintain cleanliness and organization of assigned areas.\nCommunicate clearly and professionally with guests and team members.\nAdapt to changing business demands and station assignments.\nDemonstrate teamwork, accountability, and professionalism during each shift.\nStation-Specific Responsibilities\nCourt Monitor\nActively supervise attractions to ensure guest safety.\nEnforce safety rules consistently and respectfully.\nIdentify and address unsafe behavior promptly.\nAssist with emergency response procedures as trained.\nGreeter / Park Support\nWelcome guests and provide directional assistance.\nSupport guest flow and traffic management.\nMaintain cleanliness of public areas and high-touch surfaces.\nMonitor waiver completion and wristband compliance where applicable.\nParty Host\nLead birthday parties and group events from start to finish.\nManage event timelines and transitions.\nDeliver structured activities and high-energy guest engagement.\nCoordinate food and room setup.\nParty Coordinator\nPrepare party rooms and materials prior to events.\nConfirm party details and package inclusions.\nSupport seamless coordination between departments.\nAddress minor concerns and escalate when appropriate.\nCafé Front of House (FOH)\nTake and process guest orders accurately using POS systems.\nProvide product knowledge and suggest add-ons appropriately.\nMaintain a clean and organized service area.\nFollow cash-handling procedures.\nCafé Back of House (BOH)\nPrepare food and beverages according to brand standards.\nFollow food safety and sanitation protocols.\nMonitor inventory levels and communicate needs.\nMaintain a clean prep and kitchen area.\nFront Desk (Sales)\nGreet and check in guests efficiently.\nAssist with waivers, ticket purchases, and memberships.\nServe as a brand ambassador by recommending memberships or enhancements that elevate the guest experience.\nAddress guest questions and concerns professionally.\nPark Training\nComplete required onboarding and safety certifications.\nParticipate in ongoing skill development.\nDemonstrate coachability and commitment to continuous improvement.\nMarketing Support\nAssist with in-park promotions and local community events.\nEncourage participation in surveys or promotional campaigns.\nRepresent the brand positively in all interactions.\nQUALIFICATIONS:\nMust be 16 years of age or older.\nAvailability to work evenings, weekends, and holidays as business needs require.\nAbility to follow safety procedures and operational guidelines.\nAbility to work in a fast-paced, high-energy environment.\nPrevious customer service or hospitality experience is preferred but not required.\nSKILLS:\nFoundational competencies include -\nPositive and professional attitude.\nStrong verbal communication skills.\nCoachability and openness to feedback.\nReliability and punctuality.\nTeam-oriented mindset.\nInitiative and willingness to take ownership of assigned tasks.\nAbility to remain calm and respectful in busy or high-energy situations.\nBasic comfort with technology, including POS systems and scheduling tools.\nEDUCATION:\nNo formal education requirement\nHigh schools students are encouraged to apply.\nPHYSICAL REQUIREMENTS:\nThis position requires the ability to do the following, with or without reasonable accommodation -\nAbility to stand and move throughout the park for extended periods.\nAbility to lift and/or move a minimum of 20 pounds.\nAbility to communicate effectively in a loud indoor environment.\nAbility to respond quickly to safety situations.\nCompensation starts at $16.90/hr\nCircusTrix and its brands are proud to be equal opportunity employers.\nWe celebrate diversity and are committed to creating an inclusive environment for all team members.\nThis job description is intended to indicate the kinds of tasks required of the position given this title and shall not be construed as declaring all the specific duties and responsibilities. It is not intended to limit or in any way modify the right of management to assign and direct the work of employees under their supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind.","description_format":"text","description_chars":5670,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Loyalty Programs"],"lifecycle":[{"event":"open","at":"2026-09-30T16:49:25Z"}],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.397,"p_room":1,"age_days":0,"expected_fill_days":19,"reasons":["conf:2","stale_co","evergreen","wave","win:early","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":32000,"is_top_pay":false},"html_url":"https://alion.io/job/sky-zone-crew-member-3","json_url":"https://alion.io/job/sky-zone-crew-member-3.json","meta":{"generated_at":"2026-10-01T17:55:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":148,"day_limit":5000,"remaining_today":4852,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}