{"id":1985477,"url":"https://alion.io/job/sky-zone-general-manager-2","title":"General Manager","company":{"id":1782924,"name":"Sky Zone","domain":"skyzone.com","url":"https://alion.io/company/skyzone-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":22,"ghost_share":0,"stale_share":0.955,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Greenville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":68000,"max":78000,"currency":"USD","period":"year","gross":null,"usd_annual":78000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-06T00:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-10T23:19:45Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"CircusTrix, LLC dba\nSky Zone\nGeneral Manager\nFull-time, Onsite\nJOB DESCRIPTION\nPOSITION OVERVIEW\nAs a General Manager (GM) you work under the guidance of the District Manager and are responsible for all park operations including park safety and cleanliness, membership sales and park revenue, and providing an exceptional guest experience whether they’re enjoying a birthday party, the café, or attractions.\nYou’re excellent at leading by example and leading through your team by fostering a positive work environment, creating and communicating clear expectations, and upholding the highest Sky Zone standards.\n____\nQUALIFICATIONS\n 18 years of age or older and completed high school diploma or equivalent education.\nHave completed your high school diploma or equivalent education; Associates or Bachelor’s degree preferred.\nHave a minimum of 3 years of overall management experience in a high customer volume industry (think entertainment, fitness, retail, restaurant, etc.).\nHave at least 2 years of sales experience; membership sales preferred.\nUnderstand how to leverage P&L reports to set and manage business revenue goals.\nHave demonstrated experience hitting or exceeding company KPI’s.\nPossess basic proficiency in technology such as MS Office Suite, Teams, and point of sale (POS) systems.\nAre available to work nights, weekends, and holidays as needed.\nAre results-driven, reliable, detail-oriented, and organized.\nAre able to stand for long periods of time and lift a minimum of 20 pounds.\nPHYSICAL REQUIREMENTS\nAbility to both remain stationary and move around the park for long periods of time to accommodate guest, park, and safety needs and requirements.\nAbility to lift and/or move a minimum of 20 pounds.\nAbility to frequently communicate and interact with employees and customers in a busy and often loud indoor environment.\n_____\nRESPONSIBILITIES\nUnder the direction of the District Manager, the General Manager oversees daily park operations and 3 key areas that make our parks stand out:\nTeam Members & Customer Service\nBe a hands-on leader and role model able to support the team by executing any park position as needed.\nDevelop Assistant General Managers and Team Leads to become excellent people leaders, operation experts, and business savvy. Oversee the training AGM’s and Team Leads are providing to all park team members.\nCreate a positive park culture by recognizing accomplishments and learning what motivates team members so we can be successful together.\nOwn and oversee all phases of employment including hiring, training, monitoring growth and progress. Additionally, a GM is responsible for any discipline and termination of team members as necessary.\nBe an effective park liaison through consistent communication across all departments and our corporate team.\nProvide memorable moments for our customers by being proactive, responsive, and engaged in their experience while they’re at the park.\nAny customer service issues that arise, it is expected that the General Manager will continue to provide an awesome experience through the listening, discussion, and resolution of issues and completing all necessary follow up and documentation.\nRevenue & Expense Management\nBe a strategic leader by managing park operations and expenses according to Profit & Loss (P&L) statements; Oversee purchases, inventory, and additional park costs, renegotiate terms when able and necessary.\nDrive the achievement of park revenue goals in the areas of membership sales, birthday parties, and special events.\nWork collaboratively with the marketing team to develop and/or coordinate park promotions and marketing strategies.\nTrain employees of each department how they contribute to park revenue goals.\nDevelop Front Desk Agents to execute a successful sales process and learn effective sales strategies.\nEnsure Front Desk, Party Hosts, and managers understand their key performance metrics (KPI’s).\nWe strive to be a positive staple of every community; work hard to develop and cultivate positive relationships within the local community.\nGet creative! We love supporting managers that think outside the box and enjoy executing on new ideas.\nFacility Compliance & Safety\nOversee and evaluate the efficiency and effectiveness of each department, implement processes accordingly.\nEnsure all team members are properly trained on appropriate safety precautions, responses, and reporting; make sure they are compliant with all company and OSHA safety requirements.\nCheck and monitor park attractions and equipment daily to ensure everything is safe and fully operational. Complete related work orders, maintenance reports, or additional required documentation and close any attractions if necessary.\nAdjust staffing levels to meet safety demands.\nComplete inventory reports for facilities, parties, food & beverage, and vending.\nKEY PERFORMANCE METRICS\nThe General Manager is responsible for driving the success of overall park business goals including (but not limited to) membership sales, birthdays and events, labor/payroll %, NPS, safety, compliance, and staffing.\nCompensation ranges from $68,000-$78,000 base pay + bonus opportunity and is based on qualifications, experience, and performance. Competitive benefits package includes medical, dental, and vision (401k eligibility based on age and tenure requirements).\nApplication deadline: November 6, 2026\nWhile we anticipate the application window will close on this date, Sky Zone reviews applications on a rolling basis and will continue to consider candidates until the position is filled.","description_format":"text","description_chars":5567,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Loyalty Programs"],"lifecycle":[{"event":"open","at":"2026-10-07T02:02:50Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"green card filings: 2","filings_12m":0,"filings_prev_12m":0,"green_card_filings_12m":2,"median_offered_wage_usd":42500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.397,"p_room":1,"age_days":4,"expected_fill_days":44,"reasons":["conf:3","stale_co","evergreen","wave","win:early","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":78000,"is_top_pay":false},"html_url":"https://alion.io/job/sky-zone-general-manager-2","json_url":"https://alion.io/job/sky-zone-general-manager-2.json","meta":{"generated_at":"2026-10-11T03:33:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1330,"day_limit":5000,"remaining_today":3670,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1782924},"rest":"https://alion.io/mcp/rest/get_company?id=1782924"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsky-zone-general-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsky-zone-general-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsky-zone-general-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sky-zone-general-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsky-zone-general-manager-2"}]}