Senior Studio Coordinator (18-month contract)

Interested? Let’s talk about what we’re hiring for:

SkyBox Labs is looking for a proactive, customer-centric Senior Studio Coordinator to join us on an 18-month contract. Reporting to the Senior People Experience Manager, you will serve as a key driver of the People Experience team-balancing receptionist responsibilities with dynamic coordination. In this role, you will keep our physical facility running seamlessly while supporting our vibrant hybrid work culture.

Ready to infuse your coordination expertise and customer-first mindset into shaping an extraordinary studio environment? Apply today!

This role is an in-person position, requiring someone to work from studio 5-days a week.

A snapshot of your role:

• Coordination responsibilities:
• Coordinate daily studio operations including but not limited to: ordering of office supplies, desk allocations for hybrid team members, mail outs, shared spaces, and vendor relationships.
• Be the main operational partner for our five discipline-specific guilds and numerous clubs
• Liaise with the building management, janitorial staff, and external contractors to properly execute the company's projects.
• Support team logistics such as catered lunches, and other ad hoc administrative or coordination requests.
• Lead Health and Safety team and programs, contributing to the maintenance of a safe, organized workplace.
• Assist with planning and executing studio events, offering creative input and following through on assigned tasks.
• Support Marketing with internal communications.
• Be the internal point of contact between our corporate travel partner and our staff.
• Reception/Administration responsibilities:
• Act as the first point of contact for the studio, handling general inquiries, service requests, greeting guests/employees, and maintaining a welcoming and secure environment.
• Manage fob and building access provisioning, as well as employee and vehicle management.
• Manage the internal ticketing system for internal tickets and building management issues
• Process and track purchase orders, payments, and receipts.

Sound like you? This is what we're looking for:

• 3-5 years of experience in coordination, admin, facilities, operations, or project management in a modern, tech-forward environment.
• A customer-centric, proactive, service-oriented mindset.
• Strong organizational, interpersonal, and communication skills for managing tasks, events, and studio-wide updates.
• Comfortable communicating studio-wide information across multiple channels.
• Familiar with Occupational Health and Safety, able to handle sensitive situations with professionalism and confidentiality.
• Already have or willing to get first aid certification.
• Skilled in documentation and tools like Confluence and Google Suite.
• Proven ability to plan and execute projects and events.
• Comfortable with software and tools like space-planning platforms and ticketing systems (e.g., Service Desk, Fresh Service).
• Ability to safely lift up to 30 lbs.

Nice-to-haves:

• First aid practical experience.
• Familiarity or comprehension of facilities and building systems.
• Experience with tools like Canva for marketing, events, or branding initiatives.
• Experience in the games industry and/or a passion for games.
• Remote event planning experience.
• Familiarity with purchasing and budgets.
• Access to a car and valid driver’s license.

And here is why we think you'll love working at SkyBox Labs:

• Comprehensive health benefits
• Take care of your mental health with our Employee Assistance Program and our free gym at our Burnaby Studio
• We relentlessly support your growth and development! Level up your C++ skills at SkyBox University, explore other disciplines through our Guild Program, and expand your game dev knowledge with Lunch & Learns. You’ll join a culture of empowerment, collaboration, and personal growth.
• Social events! Have fun with the team at trivia nights, karaoke nights, movie nights, and various group activities. Join our soccer team, game jams, or a board game sesh after work. You name it, we’ve got it!
• Get involved with our diverse community through Employee Resource Groups (ERGs) that champion Diversity, Equity & Inclusion initiatives and promote a supportive environment
• You’ll contribute to industry-leading titles!