{"id":2527167,"url":"https://alion.io/job/skycell-operations-coordination-manager","title":"Operations Coordination Manager","company":{"id":2108402,"name":"SkyCell","domain":"skycell.ch","url":"https://alion.io/company/skycell","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Seoul, South Korea"],"countries":["KR"],"hiring_countries":["CN","JP","AU","KR"],"hiring_countries_total":4,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-08T11:58:18Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-10-15T04:11:58Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"As our Operations Coordination Manager, you'll lead regional operations across Australia, Korea, Japan, and China, ensuring the seamless movement of pharmaceutical shipments. Working across multiple teams, partners, and Service Centers, you'll coordinate regional operations, resolve complex challenges, and make informed decisions in a dynamic environment.\nLocation: We are open to candidates based anywhere within Australia, South Korea, Japan and China, with remote working available within these countries.\nFounded in Switzerland in 2012, SkyCell is transforming global pharmaceutical supply chains through a combination of advanced temperature-controlled containers, IoT connectivity, and digital solutions.\nOur integrated product ecosystem helps leading pharmaceutical companies reduce risk, improve operational efficiency, and ensure the safe delivery of life-saving medicines worldwide.\nToday, SkyCell operates at the intersection of hardware, software, data, and logistics - combining Swiss engineering excellence with a growing digital platform to shape the future of connected pharma supply chains.\nWhy SkyCell?\nPurpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.\nInnovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.\nStronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way.\nGrowth Opportunities: We believe in investing in our people - continuous learning and development are key pillars of SkyCell.\nAward-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.\nWhat You'll Do:\nLead regional operations across Australia, Korea, Japan, and China, with potential to expand into additional markets\n\nManage and support Service Centers and regional partners, ensuring compliance with company SOPs, customer requirements, and local regulations\n\nMonitor supplier and partner performance through KPIs and QBRs, coordinating CAPA and escalation resolution where needed\n\nCoordinate end-to-end logistics and freight forwarding activities, including order management, customs brokerage, reverse logistics, and cost optimisation\n\nAct as a second-level escalation point for daily operations and Control Tower issues, assessing situations and coordinating appropriate solutions\n\nBuild, onboard, and support Service Centers, partners, suppliers, and new team members, including the creation and maintenance of operational SOPs and work instructions\n\nMaintain accurate operational data and support billing, MRO activities, quality checks, damage assessments, and regional stock allocation\n\nCollaborate with Sales, CX, Account Management, Procurement, and other teams on customer requirements, RFQs/RFPs, process improvements, new destination setups, Service Center launches, claims, and regional initiatives\n\nRequirements\nWhat You'll Bring:\nExperience in operations, logistics, freight forwarding, or supply chain coordination, ideally within pharmaceutical logistics or another regulated environment\n\nStrong organisational and coordination skills, with the ability to manage multiple priorities across teams and geographical locations\n\nExperience working with suppliers, partners, Service Centers, or other operational stakeholders, with an understanding of KPIs, processes, and quality requirements\n\nA structured and adaptable approach, with the ability to assess situations, prioritise effectively, and make sound decisions in a changing environment\n\nStrong communication and collaboration skills, with the ability to work effectively across functions, cultures, and locations\n\nProfessional fluency in English, both written and spoken; additional languages are an advantage\n\nIf you don't meet every requirement but bring relevant experience, we'd still like to hear from you.\nWhat's In It For You?\nFlexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life.\nRecognition & Growth: Opportunities for career advancement in a company that values your contributions.\nFlexible ways of working: Our global teams work across our offices in Zurich, Zug, Hyderabad and Basel, with a mix of on-site, hybrid and remote working. Role-specific locations and working arrangements are detailed above.\nCompany-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program.\nGenerous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave.\nAnnual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind.\nReady to Make an Impact?\nWe’re not just offering a job; we’re offering a chance to be part of something bigger. At SkyCell, you’ll help build a future where pharmaceutical delivery is efficient, sustainable, and transformative.\nStay Connected with SkyCell\nVisit http://www.skycell.ch and explore #WeAreSkyCell on LinkedIn\nHow to Apply\nSimply click ‘apply for this job’ below! We can’t wait to meet you and discuss how you can contribute to our mission! Please note, we are unable to consider applications sent to us via email.\nIf you have any questions, you can contact our Talent Team ().\nSkyCell AG is an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, gender identity, age, disability, or any other legally protected characteristic.\nFor this position, if you are not located in, or able to relocate (without sponsorship) to one of the advertised locations, your application cannot be considered.","description_format":"text","description_chars":5979,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Annual leave","Company events","Continuous learning","Flexible schedule","Growth opportunities"],"hiring_locations":[{"name":"China","iso":"CN","kind":"country"},{"name":"Japan","iso":"JP","kind":"country"},{"name":"Australia","iso":"AU","kind":"country"},{"name":"South Korea","iso":"KR","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Cold Chain","Health & Medical Electronics"],"lifecycle":[{"event":"open","at":"2026-10-14T12:25:13Z"}],"visa":[],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.559,"p_room":0.45,"age_days":36,"expected_fill_days":23,"reasons":["conf:1","win:tail"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/skycell-operations-coordination-manager","json_url":"https://alion.io/job/skycell-operations-coordination-manager.json","meta":{"generated_at":"2026-10-15T07:44:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11600,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2108402},"rest":"https://alion.io/mcp/rest/get_company?id=2108402"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fskycell-operations-coordination-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fskycell-operations-coordination-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fskycell-operations-coordination-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/skycell-operations-coordination-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fskycell-operations-coordination-manager"}]}