# Customer Success Manager

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond. About the Team: The Customer Success team helps customers turn Skydio into a reliable, repeatable, and enduring operating advantage. We are a rapidly growing team of passionate, mission-driven professionals, who sweat the details and ensure our customers are set up for success. About the role: We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage and adoption, retention and expansion of our Canadian public sector and commercial customers. A successful candidate will become an indispensable bridge between our customers and Skydio’s extremely agile and world class technical teams. This role reports to the Sr. Manager, Enterprise Custom

- **Id**: 3637524
- **Url**: <https://alion.io/job/skydio-customer-success-manager>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: posting_text
- **Hiring geo confidence**: explicit
- **Hiring countries**: US, CA
- **Hiring countries total**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-02T21:04:04Z
- **Employer posted date**: 2026-11-02
- **Last verified at**: 2026-11-09T11:30:02Z
- **Board verified**: yes
- **Days open**: 6
- **Description format**: text
- **Description chars**: 5050
- **Description truncated**: no
- **Benefits**: Health insurance
- **Relocation offered**: no
- **Industries**: Drones & UAVs, Computer Vision, Military Drones, Drone AI

## Company

- **Id**: 6786
- **Name**: Skydio
- **Domain**: skydio.com
- **Url**: <https://alion.io/company/skydio>
- **Size band**: 201-500
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Ashby

### Truth index

- **Grade**: B
- **Score**: 73
- **Open postings**: 26
- **Ghost share**: 0
- **Stale share**: 0.885
- **Repost share**: 0
- **Time to fill p50 days**: 64
- **Computed at**: 2026-11-09T06:03:00Z

## Salary

- **Min**: 140000
- **Max**: 180000
- **Currency**: USD
- **Period**: year
- **Usd annual**: 180000

## Trust

- **Level**: ok
- **Days open**: 6

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United States** — Iso: US; Kind: country
- **Canada** — Iso: CA; Kind: country

## Lifecycle

- Event: open; At: 2026-11-02T21:07:29Z

## Liveness

- **Score**: 63
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.632
- **P room**: 1
- **Age days**: 6
- **Expected fill days**: 64
- **Reasons**: conf:3, stale_co, velocity, win:early, comp:brand
- **Computed at**: 2026-11-09T06:03:00Z

## Pay

- **Stated usd annual**: 180000
- **Is top pay**: yes

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.