{"id":2742002,"url":"https://alion.io/job/skyepoint-decisions-firewall-operations-engineer","title":"Firewall Operations Engineer","company":{"id":686792,"name":"SkyePoint Decisions","domain":"skyepointdecisions.com","url":"https://alion.io/company/skyepointdecisions","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":6,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Laurel, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":62000,"max_usd":113000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3690},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Cloudflare","optional":false},{"name":"FortiGate","optional":false},{"name":"TCP/IP","optional":false}],"status":"live","first_seen_at":"2026-10-16T18:55:10Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T06:52:23Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"SkyePoint Decisions is a leading Cybersecurity Architecture and Engineering, Critical Infrastructure and Operations, and Applications Development and Maintenance IT service provider headquartered in Dulles, Virginia with operations across the U.S. We provide innovative enterprise-wide solutions as well as targeted services addressing the complex challenges faced by our federal government clients. Our focus is on enabling our clients to deliver their mission most efficiently and effectively - anytime, anywhere, securely. We combine technical expertise, mission awareness, and an empowered workforce to produce meaningful results.\nSkyePoint Decisions is seeking a Network Engineer to support a Department of State (DOS) customer. This position primarily supports operations and maintenance of foreign post network integrations with the DoS Core and other network integrations comprising a large and complex network infrastructure and cloud environments, with engineering and design responsibilities as warranted.\nThis role offers a hybrid schedule (~3 days onsite) at the discretion of the customer. The role can be located in Beltsville, MD or Springfield, VA.\nShift is Tuesday - Saturday 3:00PM -11:30PM subject to mission priorities. During the ~6-8-week training period, it will be 5 days on-site Mon-Fri (7:00am-3:30pm).\nResponsibilities:\nProvides Tier 2 support in the monitoring, management, and troubleshooting of perimeter devices to include firewalls, proxies, and mail transport agents.\nMonitor Service Now application for Firewall Operations (FWOPS) incident and service requests.\nImplements firewall rules and policies, perform troubleshooting of firewalls (Palo Alto, Cloud Palo Alto, and FortiGate), CISCO Email Security Appliance (ESA), A10 (load balancer), Proxy platforms, URL filtering across platforms, and analyzing network traffic captures.\nEscalates issues as required to Tier 3 staff and monitors issues throughout a problem’s life cycle.\nPerforms recurring maintenance activities such as device reboots and software upgrades on all devices underneath the Firewall Operations Team.\nRecords and reports on firewall operations, utilization, and maintenance.\nCollaborate across Bureaus and Agencies to implement and repair network changes as they relate to perimeter security devices.\nSupport Diplomatic Security Computer Incident Response Team (CIRT) by implementing block requests for IP’s, Websites, and Email addresses.\nUpdate architecture diagrams using Visio.\nMonitor and perform health checks on multiple perimeter security devices.\nDraft, coordinate and publish outage notifications as required.\nUpdate shift logs and provide reports to leadership as needed.\nMaintain standard operating procedures (SOP), work instructions, and other working documents.\nAttend calls requiring a FWOPS team to attend, to include troubleshooting calls.\nRequired Qualifications:\nBachelors and five (5) years or more experience; Masters and three (3) years or more experience; may accept additional experience in lieu of degree.\nIn Depth experience using Palo Alto Firewalls and Panorama monitoring tools to troubleshoot and configure a Firewall infrastructure. Strong understanding of networking, proxy, and packet filtering technologies.\nMinimum 3-5 years of IT Customer Support experience (Tier I and/or Tier II).\nFirst-hand experience with supporting the monitoring and configuration of Firewall/DMZ infrastructure including Network and Application Firewall Packet Filtering technologies (Palo Alto, Palo Alto virtual FW (cloud), FortiGate, Azure Firewall, Cloudflare, Cisco Email Security Appliances (ESA), A10 (Load Balancer), and proxy devices.\nCLI experience preferred.\nExperienced in utilizing network monitoring tools such as NeuralStar.\nExperienced with TCP/IP network implementation and troubleshooting.\nMust be a U.S. citizen.\nActive interim Secret clearance with the ability to obtain a Top Secret clearance. \nCompensation:\nSalary Range: TBD\nThe SkyePoint Decisions salary range for this position is a general guideline only. It represents an estimated range for this position and is just one piece of our total compensation package. \nSalary at SkyePoint is determined by various factors, including but not limited to location, work schedule, the candidate’s combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, market data and business considerations.\nIn addition to a competitive salary, SkyePoint offers benefits including a certification incentive program, PTO, floating federal holiday options, several insurance options including HMO and High Deductible plans with Health Savings Accounts [HSAs], Flex Spending Accounts [FSAs], Full Dental Plans, Vision, ST/LT Disability, Life Insurance, and 401k matched.\nWhat We Can Offer You:\nAt SkyePoint, we go B.I.G. (beginning in GRATITUDE) by recognizing all we have and giving back to our employees, families, and communities. It instills a positive mindset that permeates all we do. By beginning in gratitude, SkyePoint can continue to spread living in gratitude each day.\nGreat Benefits: Several insurance options including HMO and High Deductible plans with Health Savings Accounts [HSAs], Flex Spending Accounts [FSAs], Full Dental Plans, ST/LT Disability, Life Insurance, floating federal holiday options, and 401k matched\nCertificate Incentive Program: To promote professional development, we recognize and reward employees who obtain new certifications aligned with business needs.\nFlexible Work Environment\nSkyePoint Decisions is an established ISO 9001:2015 and ISO/IEC 27001:2013 certified small business and appraised at CMMI Level 3 for Services and Development. We possess a common vision of excellence and foster a collaborative team culture built upon individual performance and accountability. We invest in our people and systems to create value for our clients. It is the SkyePoint Way. We are grateful for the opportunity to work with exceptional people and give back to the communities we serve. Our employees value the flexibility at SkyePoint that allows them to balance quality work and their personal lives.\nSkyePoint Decisions is a participating E-Verify Employer. \nU.S. Citizenship is required for most positions.\nEqual Opportunity Employer/Veterans/Disabled.\nCCPA Disclosure Notice Here","description_format":"text","description_chars":6353,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":["401k plan","Flexible schedule","Life insurance","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security","IT Consulting & Digital Transformation"],"lifecycle":[{"event":"open","at":"2026-10-16T21:03:52Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/skyepoint-decisions-firewall-operations-engineer","json_url":"https://alion.io/job/skyepoint-decisions-firewall-operations-engineer.json","meta":{"generated_at":"2026-10-18T07:08:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10644,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686792},"rest":"https://alion.io/mcp/rest/get_company?id=686792"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fskyepoint-decisions-firewall-operations-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fskyepoint-decisions-firewall-operations-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fskyepoint-decisions-firewall-operations-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/skyepoint-decisions-firewall-operations-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fskyepoint-decisions-firewall-operations-engineer"}]}